written by LilliannaFinnegan1985 on 04/09/2014
We tried booking a late holiday online but the hotel we wanted was fully booked. The travel agent who dealt why our booking was able to get us into a hotel we had initial dismissed due to reviews of them overbooking. They contacted the hotel and were able to guarantee a room at that hotel and sort out extras for the flight booking we wanted. They called back when they said they would overall very happy with the service and we would us them again highly recommended.
Agent number 112.
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