written by Amberley1 on 02/09/2014
I was recommended by a friend to use holiday gems. Though my holiday went up in price slightly due to flight costs the service I received from customer services/sales was great. Great communication which is always important to me and a very friendly professional manor. I didn't feel any sales pressure and I was fully informed with the information throughout.
When I first booked on the website I didn't receive any kind of email or reference number I could refer to which made me feel uneasy about the legitimacy. However after a phone call less then 24 hours later I felt at ease.
Thank you
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