Written on: 08/08/2014 by pjslgj (1 review written)
At the beginning of August 2014 three groups of friends decided to celebrate various group anniversaries by going on a cruise. We chose the The Holiday Gems company going with the Norwegian Cruise ship Spirit , Barcelona ,Morocco, then onto the Canaries stating on 15th January 2015. We made contact with Holiday Gems representative Robbie Roberts ( agent 111)and from the beginning this young sounding representative put us at ease was very knowledgeable and answered all our quires and when we needed a call back he didn't let us down and came back with a response as promised.
Even having booked and paid and remembering we had not been on a cruise for many years and we are Senior Citizens and celebrating 70th Birthday and 50 wedding anniversary on this cruise we had many further queries which he handled so professionally and we all hope that the Norwegian Cruise Ship Spirit are able to live up to his recommendations.
As rated by our community of reviewers
" Poor hotel, terrible customer service. " Read More
Written by neilccampbell
" Christmas holiday ref agent175 " Read More
" Fabulous ! But pricey, BUT...don't let that put you off ! " Read More
" Use Ritual Holidays " Read More
" A good way to find value for money accommodation " Read More