written by Pamb1 on 05/08/2014
Dealt with agent 104 who was extremely helpful. When booking online I inadvertently forgot to delete the 3 days either way section, so although I thought I had booked for the 28th it was actually the 31st which was not good for me and my party. I rang and got agent 104 who couldn't have been more helpful. She swapped the booking and was ringing back within the hour to confirm all was well. Very good service thank you.
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