Written on: 20/03/2014 by NicBogan (1 review written)
I found the customer service of agent 161 impeccable. Nothing was too much trouble and literally searched for days until he got me the best possible price. Dealt with all my enquiries efficiently and sympathetically. Managed to relay ALL my requests to the hotel and so when we arrived everything was in place went very smoothly and this ensured we had an amazing holiday. Have Infact stored his number in my phone as VIP HOLIDAY AGENT HAL. I will be definitely using him again and again, he even managed to help our friends out last minute. Can't possibly say enough positive things about this agent and the company. Thanks for a wonderful holiday from a usually hard to please customer.
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Written by Duthoit