Written on: 20/03/2014 by Lapot (1 review written)
I booked a holiday to Turkey on this site in the evening feeling happy . On the next day someone named John called me to finalise the deal. He told me that flight prices were changed. I was surprised and asked why? He told me the holiday was booked at night time and that flight was gone by the time the office was opened in the morning , now there is a new flight at higher price. Then I said I bet if I now did another online search for the same holiday the same flight will come at same price. He said they were old prices, I said why you put old flight prices online ,why you are lying to the people? Then he started getting abusive and started telling me maybe I get you a holiday which you can afford, How cheeky!! I said to him how do you know how much I can afford, I did a search on your web page and this deal came up, as far as I am concern I bought that deal. I asked him to cancel the deal, and he started telling me I should go Greece by indicating it is somewhere that I can afford. It is so annoying a holiday operator (no disrespect) telling you what you can afford or not. He even told me don’t ever come to our web page again, I replied don’t worry it will never happen again. So my point for this web page is ZERO for your info…..
As rated by real users
" Easy to use, communication could be better " Read More
" Extremely helpful " Read More
" Robbie (agent 111) " Read More
" You've saved me a fortune " Read More
" SMART FARES " Read More