Outstanding customer care

★★★★★
4.5 / 5
93.9% of users recommend this

studrink's review of Holiday Gems - www.holidaygems.co.uk

★★★★★

“Outstanding customer care”

Written on: 14/03/2014 by studrink (1 review written)

We had to cancel our holiday only 4 days before it was due to commence due to a family illness. Agent no.3 was absolutely superb, not only with her sincere and sensitive attitude but also in helping us overcome a number of problems. Anyone thinking that a bargain holiday might mean a second rate service, think again, Holidaygems went out of their way to help us. Very very impressive.

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