Written on: 15/02/2014
Easy booking online and confirmation sent as promised. Flight prices had gone up since I made the online booking so the advisor called me to explain and offer alternatives. We stuck with our original flights and made the booking all travel documents were sent to me without any delay. Only thing that I would have liked to be informed of at time of booking was when the remaining balance would be due. I paid the deposit on Friday and balance was due on Tuesday so had an extra debit card charge which could have been avoided if I'd paid the full amount on the Friday.
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