tried to book a holiday !

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Guest's review of Holiday Gems - www.holidaygems.co.uk

★☆☆☆☆

“tried to book a holiday !”

Written on: 30/12/2013

I tried to book a holiday on line - thought I got a good price and then received a phone call - The price had gone up !
Why is it these companies always pull something like this !!!
Shame on you !

Customerliaison's Comment

Written on: 31/12/2013

Our website clearly states that the prices are not live and subject to change at the time of confirmation. That said, if we are unable to honour the price quoted on the website, you have the option to cancel the order and no payment is taken. We believe that we cannot be fairer than this.

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