Written on: 30/12/2013 by crowlink103 (1 review written)
I have been very pleased with the service I've received from Holiday Gems whilst booking our break in Rome this morning. She put me at ease and explained everything clearly and patiently as things proceeded ( I couldn't always hear on account of wind noise). The key details were helpfully repeated and the confirmatory call referring to what still needed doing re: print-offs and passport details was also extremely useful. Many thanks!
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