Great service, airline poor.

4.5 / 5
93% of users recommend this

BrentwoodTerry's review of Holiday Gems -


“Great service, airline poor.”

Written on: 23/07/2013 by BrentwoodTerry (1 review written)

The service provided was excellent and the agent went out of her way to assist and get the best possible deal, I could not fault her.

My only concern (and I do feel cheated!) was that the airline flight price obtained from the computer on line went up by £81.00 per person even though it was the same Easy Jet flight. This increase of 15% has left a nasty taste in my mouth as I have never had this problem in the past. Monarch Airlines to the same destination last year were very good.

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