not good experience.

★★★☆☆
2.8 / 5
46.2% of users recommend this

amino's review of Holiday Discount Centre www.holidaydiscountcentre.co.uk

★★☆☆☆

“not good experience.”

Written on: 19/11/2013 by amino (1 review written)

Just booked a trip to Barcelona. First,tried to phone and got connected but each time was hung up on and they called back,they then hung up. This was repeated several times and I now found out that every call I made cost £1.50 per minute. Was this a deliberate ploy? be aware. Then I booked my holiday and was called back to change the departure airport. I was also landed with an extra £18 per person abta guarantee which was slipped in at the end of the call. Havent been on holiday yet,but am nervous about it now. Watch this space.....

Abtatravel's Response to amino's Review

Written on: 20/11/2013

Sorry to hear this. Here at ABTA - The Travel Association we are happy to help you. If you'd like to contact us regarding your booking please email press@abta.co.uk. Many thanks

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Mallymon's Response to amino's Review

Written on: 20/02/2014

ABTA guarantee is free. Shouldn't have to pay!

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