Terrible, Dreadful Company - PLEASE PLEASE AVOID!!

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Guest's review of Hays Travel www.haystravel.co.uk

★☆☆☆☆

“Terrible, Dreadful Company - PLEASE PLEASE AVOID!!”

Written on: 26/02/2013

Please do not use this travel company, they are con-artists, booked a holiday through them and when I realised they had booked me into the wrong hotel one month before the date of travel. They wanted to charge me £850 for them to amend their error - WHAT A JOKE - I am so sicked by this travel company that they have made a mistake and wanted to charge me £850. Please avoid using teletext (this is where I orginally found the holiday) as they travel company's act as 'middle men' who are only interested in ripping customers off. Go to travel companies on line direct at least you can see in black and white what you are getting. I would have liked to know exactly what the terms and conditions are if a travel company make a mistake that they would charge you about £850 for them to rectify the mistake.

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