Green Dot Holidays Reviews - www.greendotholidays.co.uk

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★★★☆☆
2.8 / 5
46
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★☆☆☆☆

“dreadful”

Written on: 21/08/2013 by meesh123 (1 review written)

these people are rude aggressive liars ,take your business else where !!!… Read Full Review

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Jetmk's Response to meesh123's Review

Written on: 21/08/2013

Hello,

We're very concerned to read your comments as we do not tolerate any of our staff being rude as you claim.

I'd appreciate it if you could please contact me so we can investigate this matter fully.

Many Thanks
Green Dot Holidays

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★★★★★

“Fantastic service and great holiday”

Written on: 19/08/2013

We booked a holiday to Tenerife and had to change a passenger name as they were unable to travel. Green Dot changed the name free of charge and with no hassle at all. This was a pleasant surprise. The holiday itself was great too we stayed at Sunset apartments and they were clean and tidy and the holiday overall was fantastic....apart from the 3 days of rain :-( overall would recommend them and consider for next trip abroad… Read Full Review

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Jetmk's Comment

Written on: 21/08/2013

Hello,

Thank you so much for your fantastic comments, we're really pleased that you had a great holiday and look forward to booking more for you in the future!

If we can be of any assistance at all, please don't hesitate to contact us.

Kind Regards

Green Dot Holidays Team

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★☆☆☆☆

“BEWARE Will not take responsibility ”

Written on: 10/08/2013

Booked a 4 night holiday to Marrakech in July 13 through GreenDot. When arriving at Riad Marrakiss in Marrakech we found that the Riad had only charged for 3 nights and gave 1 night FOC. The Riad owner sent me an e-mail with the proof confirming this. On return I queried this with GreenDot and asked for 1 nights refund as we had paid for 4 nights. Even with the proof they refused to give me a refund saying that because they had booked through Hotelbeds that was the price. Be careful!!!! As… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 05/08/2013

They wanted credit card details before anything else, before an email account even to confirm the holiday had b een booked, tried charging £200 for a taxi from majorca airport to the hotel before suddenly realising they could do it for 70. Could not speak a word of English and would reccomend anybody to look elsewhere!… Read Full Review

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★☆☆☆☆

“Dreading the holiday 5 days before going booking wrong...”

Written on: 04/08/2013 by Cbeecroft87 (1 review written)

Called the number for flight times and  green dots answered! Could not understand me, sold me a 3 star hotel as a 4 star, gave me transfers but have never experienced a paid for transfer not picking up or dropping off at the hotel! Still can't check in my flights as she got my email address wrong after I spelt it out 3 times to her, I've called 5 times since Sunday trying to get confirmation on everything! I'm so angry first thing in the morning calling to cancel everything and start again… Read Full Review

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★☆☆☆☆

“Avoid green dot holiday from teletextholidays.co.uk”

Written on: 18/07/2013 by osakagirl (1 review written)

I booked 5star hotel holiday which is Westin Dragonara Hotel with halfboard in Malta. We paid about £1100 for it. After they confirmed evrything is O.K, Now 2weeks later they told me that we can not stay at original hotel. They offered us alternative hotel Which is 4 star hotel= Bella Vista in St. Paul’s Bay All Inclusive !! Can you believe it !! I booked 5star hotel originaly, then they offer 4 star hotel for alternative hotel. You must be joking !! I even checked about alternative… Read Full Review

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Mcassie's Response to osakagirl's Review

Written on: 31/07/2013

Greendot holidays will not refund, check transfer times as we paid £80, then when we got paperwork, we saw it was a 3 hr transfer?
Tried to upgrade to private taxi, then they wanted another £100, when i checked a return private taxi was £130.
Told them it was only another £50? They said no £100?
So i asked for a refund of the transfer and i will organise my own transfer? They refused.
Rip off company you will not get any refunds,
BE WARNED (Amateurs)

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