Green Dot Holidays Reviews - www.greendotholidays.co.uk

Click here if this is your business
★★★☆☆
3.3 / 5
62% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Green Dot Holidays - www.greendotholidays.co.uk - Ask a question now

Media Gallery for Green Dot Holidays - www.greendotholidays.co.uk

Green Dot Holidays - www.greendotholidays.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Thank you!”

Written on: 30/08/2013 by DaisyP9 (1 review written)

Just wanted to thank you for all your help when booking my much needed holiday to Tenerife! I couldn't fault it. Already thinking of my next break with you :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good deal, helpful agents (there are multilingual...”

Written on: 29/08/2013

Good deal, helpful agents (there are multilingual agents working there, but I had no problem understanding), nice apartment, nice holiday overall… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NEVER BOOK WITH GREEN DOT HOLIDAYS ”

Written on: 28/08/2013

NEVER EVER book with green dot holidays. We booked a double bed apartment, but when we got there we were in the worst single room with just matresses on the floor. We rang them up and said they made a mistake but nothing they could do about it. They rang up later on and said we could pay for an upgrade and they would refund us the money. However after paying for the upgrade they have never given us the money back. The staff are not English and very hard to understand. They never ring your back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jetmk's Comment

Written on: 28/08/2013

Hello,

We're very sorry to hear about your issues at the hotel. We rely on our suppliers to ensure that they offer exactly what was booked. If this does not happen, we will always fully investigate any complaints.

Please can you contact us urgently and we will look into this matter.

Assuring you of our best attention

GreenDotHolidays.co.uk

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jakebrist1212's Comment

Written on: 29/08/2013

Well that is just untrue, because I have contacted you directly about my issue, but all you have done is just back track, lie and be rude on the phone. You are the worst company I have ever delt with. I would recommend anyone to never book with your ever.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Brilliant!”

Written on: 28/08/2013

Booked a long weekend away to Ibiza with few of my girlfriends. We stayed in Ibiza Gran Hotel which is a 5 star hotel right in the middle of old town. We wanted luxury but also close distance to clubs and beach, this was great! We had so much fun! Don't believe the negative reviews on here, if you want 5 star you have to pay for it, you won't get 5 star luxury for £200 per person. Thoroughly recommend and book again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“A fine break away.”

Written on: 27/08/2013 by MissLau (1 review written)

I have booked a last minute holiday for me and my husband as he was recovering from an injury for a very long time and finally doctor gave us an all clear which prompt us to celebrate. I called Green Dot Holidays as the deals they advertised seemed to be the best priced. The lady I spoke to - Gemma, was ever so helpful and understanding when I explained my husband's condition and circumstances. I explained we will have to be very close to amenities, in an all inclusive hotel with a nice pool… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Super!”

Written on: 22/08/2013 by JerryJB (1 review written)

Me and my girlfriend were planning a holiday for ages, finally got round to book with Green Dot to go to Spain. As we were on a budget, we looked at lots of different offers and this did the trick. Nice apartment, lots of restaurants and bars nearby, had a slight problem with transfer being delayed, but when calling the company, all got sorted...Will use the company again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent holiday. Thanks. ”

Written on: 21/08/2013 by Lizgriff101 (1 review written)

Have just returned from a holiday to Las Vegas where we stayed in the amazing Bellagio Hotel. The holiday was perfect in every way and we just wanted to say thanks for the hard work and also the added extras you managed to include for us. The Beatles Love show was sensational. We called so many times with questions but you worked with us and we got there in the end. Will definitely be looking to go back to Las Vegas and the Bellagio asap. Thanks again. X… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic holiday and service!”

Written on: 21/08/2013

I have just returned from a holiday booked through Greendot Holidays and though I was worried initially when reading some of the reviews on here, everything went great from start to finish! The agent I booked with was always very helpful (I had to make few changes throughout the booking process and this was never an issue) and knowledgeable. The holiday itself was great!Lovely hotel, close to the sea as we wanted and friendly staff. I would definitely book with them again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“dreadful”

Written on: 21/08/2013 by meesh123 (1 review written)

these people are rude aggressive liars ,take your business else where !!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jetmk's Response to meesh123's Review

Written on: 21/08/2013

Hello,

We're very concerned to read your comments as we do not tolerate any of our staff being rude as you claim.

I'd appreciate it if you could please contact me so we can investigate this matter fully.

Many Thanks
Green Dot Holidays

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Fantastic service and great holiday”

Written on: 19/08/2013

We booked a holiday to Tenerife and had to change a passenger name as they were unable to travel. Green Dot changed the name free of charge and with no hassle at all. This was a pleasant surprise. The holiday itself was great too we stayed at Sunset apartments and they were clean and tidy and the holiday overall was fantastic....apart from the 3 days of rain :-( overall would recommend them and consider for next trip abroad… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jetmk's Comment

Written on: 21/08/2013

Hello,

Thank you so much for your fantastic comments, we're really pleased that you had a great holiday and look forward to booking more for you in the future!

If we can be of any assistance at all, please don't hesitate to contact us.

Kind Regards

Green Dot Holidays Team

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“BEWARE Will not take responsibility ”

Written on: 10/08/2013

Booked a 4 night holiday to Marrakech in July 13 through GreenDot. When arriving at Riad Marrakiss in Marrakech we found that the Riad had only charged for 3 nights and gave 1 night FOC. The Riad owner sent me an e-mail with the proof confirming this. On return I queried this with GreenDot and asked for 1 nights refund as we had paid for 4 nights. Even with the proof they refused to give me a refund saying that because they had booked through Hotelbeds that was the price. Be careful!!!! As… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE”

Written on: 05/08/2013

They wanted credit card details before anything else, before an email account even to confirm the holiday had b een booked, tried charging £200 for a taxi from majorca airport to the hotel before suddenly realising they could do it for 70. Could not speak a word of English and would reccomend anybody to look elsewhere!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dreading the holiday 5 days before going booking wrong...”

Written on: 04/08/2013 by Cbeecroft87 (1 review written)

Called the number for flight times and  green dots answered! Could not understand me, sold me a 3 star hotel as a 4 star, gave me transfers but have never experienced a paid for transfer not picking up or dropping off at the hotel! Still can't check in my flights as she got my email address wrong after I spelt it out 3 times to her, I've called 5 times since Sunday trying to get confirmation on everything! I'm so angry first thing in the morning calling to cancel everything and start again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 0 Comments
★☆☆☆☆

“Avoid green dot holiday from teletextholidays.co.uk”

Written on: 18/07/2013 by osakagirl (1 review written)

I booked 5star hotel holiday which is Westin Dragonara Hotel with halfboard in Malta. We paid about £1100 for it. After they confirmed evrything is O.K, Now 2weeks later they told me that we can not stay at original hotel. They offered us alternative hotel Which is 4 star hotel= Bella Vista in St. Paul’s Bay All Inclusive !! Can you believe it !! I booked 5star hotel originaly, then they offer 4 star hotel for alternative hotel. You must be joking !! I even checked about alternative… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mcassie's Response to osakagirl's Review

Written on: 31/07/2013

Greendot holidays will not refund, check transfer times as we paid £80, then when we got paperwork, we saw it was a 3 hr transfer?
Tried to upgrade to private taxi, then they wanted another £100, when i checked a return private taxi was £130.
Told them it was only another £50? They said no £100?
So i asked for a refund of the transfer and i will organise my own transfer? They refused.
Rip off company you will not get any refunds,
BE WARNED (Amateurs)

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview