BEWARE Will not take responsibility

Click here if this is your business
★★★☆☆
3.1 / 5
56% of users recommend this
Click here if this is your business

Guest's review of Green Dot Holidays - www.greendotholidays.co.uk

★☆☆☆☆

“BEWARE Will not take responsibility ”

Written on: 10/08/2013

Booked a 4 night holiday to Marrakech in July 13 through GreenDot. When arriving at Riad Marrakiss in Marrakech we found that the Riad had only charged for 3 nights and gave 1 night FOC. The Riad owner sent me an e-mail with the proof confirming this. On return I queried this with GreenDot and asked for 1 nights refund as we had paid for 4 nights. Even with the proof they refused to give me a refund saying that because they had booked through Hotelbeds that was the price.
Be careful!!!! As when I checked the Riad website the price was much less GreenDot. I do not trust GreenDot and they continued to argue with me even in light of 2 proof sources 1) Riad owner who confirmed 1 nght free and 2) Riad website whose prices were much less than GreenDot told me.

I will not use them again and BEWARE if you do.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review