GoCruise Reviews - www.gocruise.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“Misleading Prices”

Written on: 20/09/2014 by CheshirePaul1 (1 review written)

Tempted by a price for a cruise on the Gocruise.co.uk website I rang the booking number only to be quoted a cost that was £200 more per person. The agent, Val told me the price online had been 'loaded in wrong'. This is misleading pricing bordering on false advertising. An infuriating waste of time… Read Full Review

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★★☆☆☆

“Hit and miss!”

Written on: 06/04/2014 by Nia210 (1 review written)

I have booked three cruises with this company. They are a network of home agents/ franchises, so I guess it's pot luck as to who you get. My nominated agent was Alain, a very knowledgable and customer focused Belgian gentleman and the actual booking process was painless. I had called their main number once as I had misplaced Alain's number, and a woman called Tracey had answered, and refused to pass my query on to Alain, and insisted that she dealt with the query herself in a pushy and rude… Read Full Review

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★★★★☆

“A friend recommended gocruise to me having been on...”

Written on: 21/11/2012

A friend recommended gocruise to me having been on holiday with them himself. I rang the number on the website and was put through to a polite young woman who dealt with my requests efficiently and courteously. She advised me and my wife on which cruise would be suitable for us and I feel she chose well. I was impressed with the size of the ship. Having travelled with Fred. Olsen (on the Boudicca) before I was expecting a small ship, however the Balmoral was noticeably larger. I was pleased… Read Full Review

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★★★★☆

“Great experience ”

Written on: 21/11/2012

A friend recommended gocruise to me having been on holiday with them himself. I rang the number on the website and was put through to a polite young woman who dealt with my requests efficiently and courteously. She advised me and my wife on which cruise would be suitable for us and I feel she chose well. I was impressed with the size of the ship. Having travelled with Fred Olsen (on the Boudicca) before I was expecting a small ship, however the Balmoral was noticeably larger. I was pleased… Read Full Review

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★★★★☆

“We booked last minute through gocruise.co.uk which...”

Written on: 21/11/2012

We booked last minute through gocruise.co.uk which meant we paid a fraction of what we did last time. Having been on Fred. Olsen cruises before we knew exactly what to expect. Having smaller ships means the feel is completely different than that of other cruise liners. The staff were lovely as ever and the ship was kept very clean. I did feel this voyage was more crowded than ones we’d been on previously but the people were nice and it didn’t really turn out to be a bad thing at all. The… Read Full Review

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★★★★★

“West Africa aboard the braemar”

Written on: 21/11/2012

This was our second cruise with gocruise and it didn’t disappoint! Weather was fine, the staff were good and the ship even better! Our cabin was quite small but was clean and nicely furnished. The cabin stewardess was incredibly polite and attentive. She made sure we were cared for from the very start. The daytime activities were varied and the entertainment was good, I especially enjoyed the pianist on the second night. I’d recommend gocruise/fred olsen to anyone looking for a good… Read Full Review

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★★★★★

“Good cruise”

Written on: 21/11/2012

We booked our cruise via Gocruise.co.uk and I can have no complaints with them. We were unsure which cruise to go on but after a discussion with one of the gocruise agents we decided on the Boudicca. Although quite an old ship, the boudicca still has its charm. There was a slight delay before embarkation but the staff apologised and we were soon on our way. Although we had been on cruises before, this was the first time we had used fred olsen. The ship was smaller than I had expected but I… Read Full Review

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★★★★☆

“Second cruise...very happy”

Written on: 21/11/2012

This was our second cruise on the balmoral and was just as enjoyable as our first. We were alocated a nice, clean, spatious cabin near the front of the ship and were looked after by a friendly hostess. We chose to eat at 6:30pm which I found quite early for our main meal…the food was plain but very nice and there was a good selection of wines on offer. I would like to have had more choice when choosing dinner time as 6.30 was too early but (the other option) 8pm too late. However, the… Read Full Review

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★★★★★

“Cruise line: Fred. Olsen Destination: Baltic Ship:...”

Written on: 21/11/2012

Cruise line: Fred. Olsen Destination: Baltic Ship: Balmoral Good points: Destination ports were fantastic Bad points: Had to wait for a little while to disembark Great cruise with great staff and great people. We had an outside cabin which was plenty big enough from me and the wife (having left the kids at home this time!) Despite not being the ‘normal’ age for cruising me and my wife had a great time. Although most of the passengers are of the ‘older generation’ they were… Read Full Review

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