Globehunters Reviews - www.globehunters.com

★★★★☆
4.1 / 5
54
85% of users recommend this

Summary

Note from Review Centre: Globehunters was previously known as The Globe Hunters - www.theglobehunters.com
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Latest Reviews

★★★★★

“So helpful”

Written on: 25/01/2016 by 445Graves (1 review written)

The gentleman I spoke to was very kind and helpful. He found us much cheaper flights to America, he gave us advice about traveling with an infant. He also called the next day as the airline were trying to change our flight but luckily he sorted it all out for us. Much easier and stress free way of booking a flight. I will use them again… Read Full Review

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★☆☆☆☆

“The "phone us now" prices advertised don't exist. You...”

Written on: 20/11/2015

The "phone us now" prices advertised don't exist. You will be offered other more expensive flights under the excuse that it's a first come service and you are just too late for the offer. I wasn't even offered the prices listed for on-line booking. Avoid. If a business cheats in one aspect it will cheat in others… Read Full Review

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★★★★☆

“Booking flights, Customer Services, Travel Insurance”

Written on: 19/11/2015 by dpSilva399 (1 review written)

I like costumer services they offered and help to keep the lowest price for the flight has been selected and they rang customers and help to complete the booking with some offered to the flights. I can recommend to any of my friends wanting to book holiday or i can book again next time, next year for my holiday back home. The customer services honest and give more information about relevant information. Travel insurance, booking confirmation sent by mail. Thanks to Globhunters to… Read Full Review

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★☆☆☆☆

“Don't bother!”

Written on: 13/11/2015 by howe873 (1 review written)

They advertise a price and tell you to call. Surprise, surprise, that great price is not available, but we do have flights available at £250 per person more. When asked about the cheaper, advertised fare, told that I might get lucky and manage to get it if I keep refreshing! Got the hopes of my family up, and now unless I have an extra £1250, no go! Not worth using!… Read Full Review

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★★★★★

“FANTASTIC EFFICIENT SERVICE”

Written on: 04/09/2015 by Bullion007 (1 review written)

I was struggling to find flights to Orlando this August and was getting tired of constantly checking only to find there was hardly any availability or the prices were ridiculous. I spoke to an adviser at Globehunters who found me some direct flight to Orlando with Virgin from London Gatwick at a price no one could touch. Having read some of the reviews on trip advisor I was reluctant to part with my money thinking it all seemed to good to be true. He reassured me everything was fine I even… Read Full Review

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★★★★★

“Cathy pacific flight”

Written on: 04/08/2015 by 293Clay (1 review written)

I want to say a big thank you to Vicky for going beyond the call of duty in getting my son on a flight to Hong Kong. He managed to find a cancellation on a flight on a specific day. Many thanks will be using your company again… Read Full Review

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★★★★★

“good prompt service”

Written on: 04/08/2015 by kevi53 (1 review written)

very fast prompt service from globe hunters ,recommended shorter flight connections with good prices a1… Read Full Review

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★★★★★

“Excellent Ian Globetrotters Call Centre”

Written on: 09/07/2015 by npSharpe342 (1 review written)

I had excellent help when I rang Globehunters to book my flight.I was having trouble booking online.I cannot express how wonderful it was to talk to such a helpful, patient & lovely young man who sorted everything out for me on the phone.He made the Booking for me & talked me through all of the details etc as I am an older lady with very little computer skills. I cannot thank him enough.I highly recommend him & Globehunters to everyone.I am very Happy...Impressed Fan… Read Full Review

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★★★★★

“Efficient and excellent sercice”

Written on: 30/06/2015 by mbMiranda322 (1 review written)

Completely satisfied with my booking. Was slightly worried because the communication with one of the agent was difficult. However, it all got sorted out very quickly. My advice for the company is to employ people fluent in English. This will immensely assist with customer service and will increase the potential of the company. Better staff with working wages, better profitability… Read Full Review

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★★★★★

“First Rate Service”

Written on: 17/06/2015 by Grimble10 (1 review written)

Absolutely fantastic service from start to finish.Very helpful and well informed staff. Would definitely recommend to friends and family. Will definitely keep on my radar for future use… Read Full Review

By Globehunterscs

Written on: 18/06/2015

Aww!! Thank you so much for your kind words! Wishing you a pleasant journey!

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★★★★★

“EXCELLENT SERVICE”

Written on: 04/06/2015 by 26Dudley (1 review written)

Excellent service, very promt and helpful. All on line correspondence was also backed up by phone comunication to ensure there was no confusion.I would highly recoment this company… Read Full Review

By Globehunterscs

Written on: 04/06/2015

Hello! Thank you very much for your kind words! Hope you have a pleasant journey and we look forward to helping you with your travel needs in the future!

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★☆☆☆☆

“Car Hire rip off”

Written on: 25/05/2015 by glayvagirl2 (1 review written)

Checked online for a car hire in the USA for 3 weeks, picking up in Chicago dropping off in New Orleans. Called to confirm the price yes, it was correct. They offered us the whole hire in medium size car for agreed price, even confirmed it by email and promised that the price quoted was the full and total price we would pay with no extra payments for taxes, insurance, one way hire etc.. even followed this with an email to us. we called back and paid the full amount using the credit card at… Read Full Review

By Globehunterscs

Written on: 27/05/2015

Hi,

We’re very sorry to hear that you’ve experienced problems with our service.

We always want our customers to get the best deals and service - and this is the same with this case. After making the booking, the car hire company mentioned that there is an extra payment to be made directly to them upon pickup – a clause that was not apparent prior to the reservation.

Knowing that this will be a horrible deal for our customer, we argued with the car hire company to get this voided free of cost. Though this was a non-refundable booking, we got it cancelled due to the terms and conditions not being made evident and understandable from the very beginning. The car hire group cancelled the booking as a goodwill gesture and made sure that all their terms and conditions will be made clear from this point onwards.

We regret any inconvenience this may have caused. If you need anything else please do get in touch with our customer service team and we are happy to help.

Best regards,

Your Globehunters Team

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★☆☆☆☆

“Simply avoid the fake "call to book"”

Written on: 12/05/2015 by wvRodgers388 (1 review written)

In this day and age everything is done online, the cheapest deals are always found online! I was looking for a flight to DXB from LHR via Jet Cost a price comparison site, and Globe Hunters kept coming up constantly as the cheapest sometimes even £40 cheaper than the next company so i said forget it let me call them... They picked up very quickly i told them what i found online and he took details etc.. EVERY date and flight i found online with there price on the search engine, they could NOT… Read Full Review

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★★★★★

“Trip to Australia”

Written on: 27/03/2015 by GaynorNormanton (1 review written)

After spending hours and hours online and over the phone obtaining prices for flights to Australia and endng up with an array of prices and options it was so refreshing when eventually I spoke to Rodney at Globehunters. Not only was he extremely helpful but he also advised me on the best route and hotels and found me the best deal so far. Not only have I saved a lot of money without skimping on quality but Globehunters were so quick and efficient confirming everything straight away and withing… Read Full Review

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★★★★☆

“Fab service ”

Written on: 08/02/2015 by Josue44 (1 review written)

Rodney assisted me in all my issues fab prompt service excellent thank you definitely my first choice for future trips Great staff keep IT up… Read Full Review

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★★★★★

“Gave me a cheaper ticket than what I saw online”

Written on: 02/02/2015 by hmChurch190 (1 review written)

Definitely give them a go! I wanted to book a cheap flight to Orlando and found OK prices online. When I called Globehunters, they found me a cheaper flight plus gave me the option of flying from Manchester, an airport closer to me, than London. Top!… Read Full Review

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★★★★★

“Highly recommended”

Written on: 25/01/2015 by TatianaLarson325 (1 review written)

Pleased with the booking. Nikhil took the stress of my holiday planning away and the booking went smoothly. Thank you!… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 23/01/2015 by MKJ12 (1 review written)

Worst customer service ever!! The agent who spoke to me was so rude.Instead of helping me to find the right flight according to the fare I got online he kept giving me different fares and when I tried to tell him about the flight details I got online he told me to go online and book it myself and hung up. If I wanted to book it online I wouldn't have called them anyway… Read Full Review

By Globehunterscs

Written on: 23/01/2015

Hi,

Our sincerest apologies for your recent bad experience. We assure you that we do not tolerate poor service from our agents.

We have escalated your case to one of our senior managers (Ashok) - please feel free to give him a call (through our usual customer services number) and he will do his best to help you out.

Best regards,
Your Globehunters Customer Service Team

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★★★★☆

“Personal approach to a confused holiday booker”

Written on: 09/01/2015 by Dominic1976 (1 review written)

They've been super duper helpful when I was booking my super duper last minute Christmas and New Year holiday. What I found amazing was their personal approach and their genuine helpfulness. I called to inquire about a flight price to Havana but after a little bit of chatting, the agent then transformed the call into a very personalized and tailored holiday with my wants, needs and addressed my potential concerns! Never considered Jamaica as a holiday destination but it turned out as one of the… Read Full Review

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★★★★★

“So easy”

Written on: 09/01/2015

A joy to book with. Booked many flights over the phone over the years and this was by far the quickest and easiest ever. Rodney, whom i dealt with, was clear, professional and quick and got what i wanted spot on. Never have i had such a straightforwardly simple booking. Im a very happy customer and have already recommended it to friends and family… Read Full Review

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