Global Hoppers Reviews - www.globalhoppers.co.uk

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★★☆☆☆
2.4 / 5
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★☆☆☆☆

“worst service I have ever incountered”

Written on: 24/09/2014

I booked a holiday to lloret de mar for Sept 11th 2014 when I received confirmation it stated we departed on the 15th on which we arrived late night and the holiday finished at 2.15 am on 22nd so we only got 6 days holiday when we paid for 7 days. When I questioned why they stated the flights I booked had gone so they booked the next available and wanted me to pay the difference of around £80 per person which I refused. A lot more happened in the booking process. Then when arriving at Gatwick… Read Full Review

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★☆☆☆☆

“Over priced and poor service”

Written on: 22/09/2014 by Goodwinrw392 (1 review written)

I recently purchased a holiday via the Internet and then the phone to then find out l could of purchased the same holiday using the same flights for £80 pounds less after the transaction when I realised this l then contacted global hoppers for them to fob me off with saying the prices of holidays changes all the time and the only redress l would have is to cancel the holiday and loose my money. A no brainier comment there. Needless to say I would not recommend them at all and buyer be where… Read Full Review

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★☆☆☆☆

“un professionals ”

Written on: 29/08/2014 by Napiergg69 (1 review written)

No decency very unprofessional… Read Full Review

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★☆☆☆☆

“customer service is useless”

Written on: 28/08/2014 by 190Howard (1 review written)

Lady called Grace is very poor in language I think she should be given training in English customer service is very very poor… Read Full Review

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★☆☆☆☆

“not satisfied”

Written on: 28/08/2014 by AngelVargas33 (1 review written)

Disappointing holiday agents very rude over the phone… Read Full Review

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★☆☆☆☆

“its a disgrace ”

Written on: 27/08/2014 by Callie184 (1 review written)

We have to call them ten times then this lady grace will understand what we are saying other guy was better then this… Read Full Review

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Jakesally567's Comment

Written on: 27/08/2014

no she is pathetic

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Jillmichael45's Comment

Written on: 27/08/2014

she is ok i spoke to her

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★☆☆☆☆

“im afraid”

Written on: 22/08/2014 by 241Holt (1 review written)

 tried more than 10 times booking holiday through ice lolly with same advt price with no extras . each time got a call from an agent informing me " card is not going though" . these things continued for a week . whenever i call global hoppers through holiday discount center , they give me more expensive price . i dont understand this trouble caused by the agent and supervisor . what a shame global hoppers!! finally decided to book it . when the call was transfered to the supervisor.he was more… Read Full Review

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Eamesy1's Comment

Written on: 28/08/2014

The thing is that you've still used them after all of the 'problems' you experienced. They give you a more expensive price because the price you see on the website is flight/hotel only so you will need add on's for the luggage and if you want transfers then the price of this gets added on too. So if you don't want to take luggage with you or you want to pay over the odds for a cab then that's up to you!! I don't work for the company or anything like that just a customer who has used this service for the first time. Ignore the reviews because obviously these people giving the bad reviews want a better service but then at the end of the day these travel sites are helping people and families on budgets. I spoke to an agent and booked our holiday through him. He was brilliant he changed flight times and stuff to accommodate us. Then when I rang back this morning I spoke to another agent who was very polite and helpful also. IGNORE these reviews. At the end of the day 241holt said they were awful but he still used them.......

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★☆☆☆☆

“ooo god ”

Written on: 20/08/2014 by Adolfoa85 (1 review written)

the supervisor charges us 35gbp pp (admin fee) + 30 gbp pp ( booking fee ) + 15 gbp pp (online checkin fee) + 15gbppp (atol fee) . we were 6 couples! yeah six couples. so they tried to charge 95pp * 12 = 1140 gbp in total. . book with A1 travel , onthe beach, lowcostbed. the price might be 15gbp pp more approx. but no hidden charges… Read Full Review

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Angelina8789's Comment

Written on: 27/08/2014

really is it so?

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★☆☆☆☆

“hell is better then global hoppers”

Written on: 20/08/2014 by Randall368 (1 review written)

No to this company dont know how come holiday discount centre xan allow these kind of companies I will stop using holiday discount centre from now on… Read Full Review

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★☆☆☆☆

“be aware ”

Written on: 20/08/2014 by tyBrewer57 (1 review written)

I dont know whom should I contact these people will advertise somethings and offer something when I questioned him he is very rude… Read Full Review

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★☆☆☆☆

“I would say no”

Written on: 20/08/2014 by 1980Lake (1 review written)

I read all the reviews but still I called them to see what is the truth now I feel should be careful with these people… Read Full Review

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★☆☆☆☆

“no no no ”

Written on: 20/08/2014 by MatthewCahill203 (1 review written)

need people speaking in english unable to understand what they are saying… Read Full Review

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★☆☆☆☆

“No more calling pleaz”

Written on: 17/08/2014 by Jordanpg373 (1 review written)

Very unhappy with the service you provided us After booking with yourself and paying the balance you decided to change my flight times so lost a day of our holiday!! I only found out when looking at my booking information, spoken to customer services and they were not interested and said under the terms and conditions they can do that.No correspondence with yourself after the balance was paid… Read Full Review

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★☆☆☆☆

“newer book hollidey ther”

Written on: 15/08/2014 by Johnstongm253 (1 review written)

newer book hollidey ther it was terrible, bad customer service… Read Full Review

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★☆☆☆☆

“being pushed and all liars in sales team..”

Written on: 12/08/2014 by 293McClanahan (1 review written)

Do Not Use this company unless you like stress in your life, being pushed and lied to by their sales team, have the whole day to wait for them to answer the phone if at all and being completley ignored when you email them, no one speaks proper english,i dont understand a single word very rude not professional at all..I will take it to trading standards and make sure they pay for it.. … Read Full Review

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Kaneclone's Comment

Written on: 17/08/2014

thought it might be just me. I have used global hoppers in the past and had severe trouble with them, i cant remember where I was looking at going but I have since blacklisted them when looking for my next hilday along with Freedom Travel, who I think might be part of the same company. DO NOT BOOK ANYTHING WITH THEM WHATEVER THE PRICE!!! Once they've got your payment all sorts of thing will happen.

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Janie87's Comment

Written on: 17/08/2014

I did book one yesterday what should i do now

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★☆☆☆☆

“Do not book with Global Hoopers”

Written on: 06/08/2014 by Johnny3099809 (1 review written)

We have also had a very negative experience with Global Hoopers. We also booked a holiday through them, i.e. flights, transfer, and a hotel. Everything was fine till we arrived to the hotel and found that there is no booking. At the end of the day, after a day of hell, we were transferred to a different (cheaper) hotel. When, on return, we demanded back the price difference we were told off. So, I totally agree with the person who started the thread: do not book with Global Hoopers. There is a… Read Full Review

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Col8756's Response to Johnny3099809's Review

Written on: 10/08/2014

sounds about right

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★☆☆☆☆

“Most shocking holiday company stay well clear”

Written on: 03/08/2014 by Moffat22000 (1 review written)

We booked with this firm for a weeks stay in Lanzarote the most shocking service from a firm that do nothing more than facilitate a service with Ryanair first spoke to George miller . This man does not listen to his customer which in this case was us but never to be repeated . We added a case for our party of six originally .and were told we would have to down load our boarding passes via Ryanair which when we tried to do this the had all the access codes to our booking .then when we… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 25/07/2014 by EdenGrace180 (1 review written)

I'm not on holiday yet and already regretting booking with this company, we fly out in two weeks time and i know nothing about the apartments, trying to get an answer to my questions is like pulling teeth, will never book with them again, staff unhelpful… Read Full Review

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★☆☆☆☆

““Don't use global hoopers, they are not nice to...”

Written on: 23/07/2014 by mickwolf3242 (1 review written)

Don't use global hoopers, they are not nice to deal with if you have a complaint. I am talking with ABTA at the moment about getting justice. They are very new in this field and staff is awful they dont speak proper english I feel they are hired on peanuts because i believe the company cannot afford english speaking guys. Customer service is doesn't exist whenever you call only one f.....n guys picks up god should know what he speaks ..... … Read Full Review

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Michaelroverman's Response to mickwolf3242's Review

Written on: 01/08/2014

Please let me know what abta say an do

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★☆☆☆☆

“Shambolic!”

Written on: 21/07/2014 by AubreeMendoza439 (1 review written)

Absolutely shocking, do not book with this company! Rip off merchants, disgusting customer service - actually there is no customer service! You will end up chasing them over and over, will cost you and arm and a leg in phonebills! Every so called Manager is called 'Mark'! If we could actually speak to someone we would cancel the holiday that is of course if they ever refunded which I doubt!!! DO NOT BOOK WITH THIS COMPANY!!!!!… Read Full Review

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