Global Hoppers Reviews - www.globalhoppers.co.uk

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★★☆☆☆
1.7 / 5
From 9 reviews
18% of users recommend this
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★☆☆☆☆

“Shocking customer service”

Written on: 25/07/2014 by EdenGrace180 (1 review written)

I'm not on holiday yet and already regretting booking with this company, we fly out in two weeks time and i know nothing about the apartments, trying to get an answer to my questions is like pulling teeth, will never book with them again, staff unhelpful… Read Full Review

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★☆☆☆☆

““Don't use global hoopers, they are not nice to...”

Written on: 23/07/2014 by mickwolf3242 (1 review written)

Don't use global hoopers, they are not nice to deal with if you have a complaint. I am talking with ABTA at the moment about getting justice. They are very new in this field and staff is awful they dont speak proper english I feel they are hired on peanuts because i believe the company cannot afford english speaking guys. Customer service is doesn't exist whenever you call only one f.....n guys picks up god should know what he speaks ..... … Read Full Review

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★☆☆☆☆

“Shambolic!”

Written on: 21/07/2014 by AubreeMendoza439 (1 review written)

Absolutely shocking, do not book with this company! Rip off merchants, disgusting customer service - actually there is no customer service! You will end up chasing them over and over, will cost you and arm and a leg in phonebills! Every so called Manager is called 'Mark'! If we could actually speak to someone we would cancel the holiday that is of course if they ever refunded which I doubt!!! DO NOT BOOK WITH THIS COMPANY!!!!!… Read Full Review

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★☆☆☆☆

“would not recommend”

Written on: 17/07/2014 by uiPurcell10 (1 review written)

Booked a holiday with global shoppers from discount holiday website. Before I booked I called to find out the full price of holiday, luggage and transfers per person, we were happy with the price so went ahead and booked for three adults. Had problems with payments going through even though bank had said it had bern paid but they were trying to take out again but bank declined. They insisted I pay again so got bank to recall payment and had to pay again. They were not helpful and I found them… Read Full Review

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★☆☆☆☆

“dont believe them”

Written on: 15/07/2014 by tez26bailey (1 review written)

Got a great deal from Belfast Intl to Faro. When I went to book this deal I discovered that I would have to fly via Manchester. I had to pay a lot more to fly direct to Faro. I was very disappointed as this was not stated when I viewed the deal. its a rubbish company please dont believe this company . … Read Full Review

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★☆☆☆☆

“Tired of calling them”

Written on: 09/07/2014 by marky79798 (1 review written)

Hello Ebayer, We are having the same trouble as you, regarding our Tickets etc; This holiday has been booked for some 2 months now and we are due to Fly out on the 12thJuly. I am sick of writing Emails,and making Phonecalls to ask why we are still waiting for Confirmation on Hotel Booking, Travel Tickets etc. Tonite i was told that we will have to wait until 21.30 pm on Saturday evening for our Tickets to be Downloaded as the operator whom my Wife Booked this Wedding Anniversary Trip, has all… Read Full Review

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★☆☆☆☆

“A terrible company do not book with this company Was...”

Written on: 07/07/2014 by Towie1961 (1 review written)

A terrible company do not book with this company Was mislead on a resort and pressured in to a holiday no terms or conditions read when booking and was told that if I cancel I would be lose £50deposit each person when I went to cancel he said I would lose all my money and could not find anything in my budget holiday cost a lot more and kept me on phone for ages passing me back to one person to another very very rude… Read Full Review

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★☆☆☆☆

““Pathetic company””

Written on: 03/07/2014 by 2223111 (1 review written)

Rubbish, totally incompetent company, disgraceful customer service and completely useless. Will not waste my time on telling you my experience as way too many issues. My word of advice, do NOT use this company 100%!!!!… Read Full Review

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2Forbenidorm's Response to 2223111's Review

Written on: 04/07/2014

Hello Ebayer,
We are having the same trouble as you, regarding our Tickets etc; This holiday has been booked for some 2 months now and we are due to Fly out on the 12thJuly. I am sick of writing Emails,and making Phonecalls to ask why we are still waiting for Confirmation on Hotel Booking, Travel Tickets etc. Tonite i was told that we will have to wait until 21.30 pm on Saturday evening for our Tickets to be Downloaded as the operator whom my Wife Booked this Wedding Anniversary Trip, has all our Details.. What a JOKE.. I have already sent Head Office a Solicitors letter for the way we have been Treat..
No Correspondence from anyone in the Cust Support Team, No emails, No Ph/calls, or letters.. Just another online Holiday Company who doesnt give a SxxT about its Customers... as long as they have our Money..

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★☆☆☆☆

“horrible agents”

Written on: 12/06/2014 by Israeln380 (1 review written)

Hi been trying to book a 7 day trip for a family of 4 to Majorca with Global Hoppers through Holiday discount center and every time I get through to their call centre, they try and sell me transfer and luggage which doubles the price of the holiday. I declined their offer and was then told the holiday was no longer available at that price as the flights had gone up, however the very next day it was back on offer even cheaper than the previous day, I called again and went through the same… Read Full Review

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Lindyhoppy's Comment

Written on: 02/07/2014

i had the same problem today. The website said prices were update 2/7/2014 and i tried to book a holiday advertised at £505.00 each. I was told this related to a stop over flight in amsterdam of 7 hours, and the holiday had increased to £589.00. i booked cos it was still a reasonable price for 2 weeks a/i. i was informed that a fee of 1.5% debit card fee would be payable which i again agreed to. When i checked the website after it said a 1% fee was payable. i should have been charged £12.48 but my debit card was debited with £40.00 ! when i made a call to query it i was told that the accounts department had gone home. awaiting a reply and a refund

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