Global Hoppers Reviews - www.globalhoppers.co.uk

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★★☆☆☆
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★☆☆☆☆

“Shoddy.Rude.Patronising and they won't call back at no...”

Written on: 18/05/2015 by Slapsal (1 review written)

My daughter booked a holiday through these, the hotel they booked was SHUT and were put in another which was in the words of guests "DISGUSTING" dated and tired. They were not informed of this hotel change and when I telephoned they hung up on me four times and would not return the call when they said they would, I called again and was spoken to so badly and very rude and patronising. I WOULD NOT RECOMEND THIS COMPANY AT ALL STICK WITH REPUITABLE COMPANYS spend that few extra pound for peace of… Read Full Review

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★☆☆☆☆

“Not trust worthy ”

Written on: 18/05/2015 by Rajib12 (1 review written)

We used this company the first time along with whole family two children and other family with their three children , we were told the rooms will come with two double bed but it came with single inside the apartments was a disappointment. For the simple name changing they had charged us £250 and We were paid £700 for our holiday they knew we had to change it as we weren't going to get our money us. We felt tricked and staff were very unhelpful even knowing how stressful we were. Never ever… Read Full Review

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★☆☆☆☆

“Warning do not go with is company...”

Written on: 15/05/2015 by Morgy6 (1 review written)

This is the worst holiday company to go with very disappointed, booked a holiday for my son for £700 something happened and he could not go on the date we tried to change it to a different date and they wanted another £500 . Then we asked if we could give it to some one else so they could go they wanted £140 each to changed the name .was promised a phone call at 9.30 this morning never got one . So we are down £700 would never recommend this company to any of my friends or family terrible… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 15/05/2015 by IsabellaHoward134 (1 review written)

do not use this company they are the worst company i have ever dealt with getting a boarding pass off them was more or less impossible,the language barrier is a problem no one clearly understands English nor speaks it,not helpful one bit, very rude if anything,DO NOT USE They took payment for my holiday then rang me at a later date and told me that it had been double booked so would have to cancel and pay cancellation fee. I was later offered alternative destination but had to pay even more… Read Full Review

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★☆☆☆☆

“Call Dodgers”

Written on: 15/05/2015 by LylaPike (1 review written)

I have used countless online holiday companies and have always been satisfied with the service provided , that was until I was foolish enough to contact Global Hoppers. The alarm bells were ringing from the very first call , why why did I not listen!!! Many calls and emails requesting a call from Customer Service who seem to be on permanent emergency leave. Customer Service at this company is a complete and utter joke. If you want sleepless nights and mountains of stress than go ahead and… Read Full Review

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★☆☆☆☆

“Alright when taking your money ”

Written on: 12/05/2015 by Gillybean83 (1 review written)

Global hoppers were absolutely fine when taking your money, even tho the customer service person I spoke to made it an stressful experience just booking the holiday!! How ever the after sales part is really bad, it's like we don't care now we have received full payment for your holiday, anything else really doesn't matter, I'm currently trying to make a slight change of name ( as he didn't get the name correct) I tried calling them yesterday (11th may 2015) to be told I was getting a call bk… Read Full Review

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Football06's Response to Gillybean83's Review

Written on: 15/05/2015

Hi Gill this company is a joke they wanted to charge me £140 each to change the names could you tell me how much you were quoted please, we are not even going on the holiday now we are down £700 would the holiday started of cheapish then went up and up never ever would I go with is company

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★☆☆☆☆

“book with this company if you want to be completly...”

Written on: 29/04/2015 by COBSIEBOY (1 review written)

right from the start this company kept adding other charges to the price of holiday, did not answer email's therefore I had to phone them regarding documentation not being sent when it should. difficulty in language barrier extremely difficult to understand advisors. did not receive our return boarding passes prior to leaving the uk. very stressful they just kept saying that this was Ryanair policy, but we have travelled with Ryanair a few times and had not come across this. I emailed them… Read Full Review

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★☆☆☆☆

“Money down the drain”

Written on: 15/04/2015 by Jaxson205 (1 review written)

Before we even went they offered a cheaper hotel - "very beautiful, similar to the one you chose, sir". So I said it's fine. After reading the reviews I wouldn't go in there if they paid me. Have a look yourselves at Telemachos Hotel Corfu - the one I chose was Alexandros. First of all the latter one is 4 star and the first is 2 star. When I chose 4 star hotel who in their right mind would offer me to swap for a 2 star??? Also this hotel shouldn't even be offered to pigs, trip advisor pictures… Read Full Review

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★☆☆☆☆

“don't believe the prices, from £141pp to £282.94”

Written on: 07/04/2015 by quaz (1 review written)

i have been searching online for an affordable holiday, when i discovered a site that globalhoppers.co.uk seem to be the only participants. i searched areas and places i know and there it was my ideal holiday, 1 week all inclusive for £141pp so after looking around decided to ring and book the holiday, all was going well until it came to them telling me the price £565!! significantly higher than the £282 i was expecting, as i only had £530 in my account, they said i could pay that now and… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 04/04/2015 by Keelie123 (1 review written)

Regarding customer service:- I have currently booked my holiday with your company. I believe I have been treated unfairly as I was asked the names of the passengers and couldn't properly understand the customer service operative as she had a strong accent. I did correct the operative a couple of times with the correct name and spelling. As I have said it was very hard to understand the operative because of her accent. I have received the paper work and it has been spelt incorrectly… Read Full Review

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★☆☆☆☆

“very bad hoilday”

Written on: 30/03/2015 by amanda.richards (1 review written)

from start to finish ,never had bad holiday ,from booking to go on holiday and return ,never book with this company again ,tranfers drop of wrong hotel and had to find the right one our sleves ,very noise hotel nothing to do in day ,no tea or coffee before 8 in morning ,as nothing in room to make one ,no day trips to book ,full of school kids on trips , for a 4 star hotel I would not have gave it a 2 star ,very dispointed ,will not book with them again… Read Full Review

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★☆☆☆☆

“A Nightmare !!!!”

Written on: 21/03/2015 by Eileenevo (1 review written)

Global hoppers I would never ever book with them again , never been so stressed out booking a holiday as I was with them , what stated out as a cheap week away I ended up paying £150 more than was the price ,had to email and phone around 7 days before holiday just to get contact with them as they had not sent any notivcation at all .Everything was last minet needed the holiday to get over booking it… Read Full Review

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★☆☆☆☆

“irresponsable”

Written on: 02/03/2015 by Angiebritelite (1 review written)

I'd never heard of this company but thought I'd give them I try, I booked a holiday and paid a deposit after a long wait I contacted them and they had made a mistake with my email(even though it was read back to me) I then received confirmation details on four occasions. I called to make a further payment towards my holiday after ending the call I received a call from them...they had taken the full holiday amount without my permission as an error and left my account empty ! I was then told they… Read Full Review

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★☆☆☆☆

“Unprofessional ”

Written on: 01/03/2015 by Armando100 (1 review written)

Although just the opposite Don't send confirmation on time , prices go up the second you start talking, they try to add on many extras of which have already been paid for. The holiday was advertised at £205. £410 for two. It went up to with all the mystery add ones it went upto. £633. We settled on £584. Still £174 more than advertised. Then numerous calls to chase up invoice and tickets. The company is a sub agent to avron & you travel so you may as well book direct with them at a… Read Full Review

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Price_00000's Comment

Written on: 07/03/2015

I dont think this was a good service, but wat we have got a spott on, there are other company's who will charge lots of extra charges, but when i booked with this people they have charged on 1 time and we do received the all the documents with in 24 hours....

I would suggest all the people that if we be bit conscious at the time we book the holiday. they there would not be any problme....

finally on my way to holiday every this was perfect. i would be thankful to this guys....

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★☆☆☆☆

“Dont TRUST them!! ”

Written on: 29/01/2015 by rayman123 (1 review written)

Never would i thought i would get robbed by a holiday travel agent. This company is the worst! They give you a deal first, and then change it to the last minute. Also once you have booked something with them, they say you can't cancel it because its "100%" cancellation bulls*t. There service is absolutely appalling, when you want to speak to the manager, most of the time he is either busy doing something or his out and when you do reach him, his as useless like his agents. Please people just… Read Full Review

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★☆☆☆☆

“Sun screen recommended for shady company”

Written on: 17/01/2015 by Harris-Alt264 (1 review written)

I called their glasgow number. no answer got a cold call from a london number from a female. english was a challenge. I asked why were the using a glasgow number but the office was london .... My bull detector was going wild If you use them great ...you have been warned… Read Full Review

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★☆☆☆☆

“very poor service and price changed from £800.00 to...”

Written on: 07/01/2015 by Declan128 (1 review written)

Very big let down the people cant even speak e English!!! & they are just money grabbers!!! I would never use again!!! The staff are so sly and work on commission only!!… Read Full Review

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★☆☆☆☆

“DO NOT USE . NO CUSTOMER SERVICE ONCE YOU HAVE PAID”

Written on: 21/11/2014 by 1969Peacock (1 review written)

DO NOT use Global Hoppers unless you want a ZERO level of customer service, Lack of response to phone calls and messages, Difficulty in obtaining travel documents and E tickets and you enjoy the hassle of dealing with people with Limited English Language skills. I wish that I had read other peoples reviews before spending money with this awful company. In the end I saved saved less that £20 by booking with them in comparison to dealing direct with Red Sea Holidays who gave excellent… Read Full Review

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★☆☆☆☆

““fools paradise””

Written on: 18/11/2014 by Leroyp206 (1 review written)

I called this company on Friday for holiday . Spoke to a indian who don't know what he is going and talking and price difference was too much I asked for the price ... then bag price went up to 80 pounds and transfers to50 I said no bag and transfers then seems like deal iswith indirect flights .. these r cunning agents . .do not trust this company… Read Full Review

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★☆☆☆☆

“Never again!!!”

Written on: 12/11/2014 by LandinBatchelor467 (1 review written)

Absolute nightmare!! Rang to pay for holiday but they changed it to a different place which was disgusting. Paid for family room only got twin complained everyday of the holiday but they did nothing at all to sort it out in fact we are still waiting for our complaint to be dealt with as have put claim in. They are hideous to deal with … Read Full Review

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