Global Hoppers Reviews - www.globalhoppers.co.uk

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★★☆☆☆
2.3 / 5
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Latest Reviews

★☆☆☆☆

“DO NOT USE . NO CUSTOMER SERVICE ONCE YOU HAVE PAID”

Written on: 21/11/2014 by 1969Peacock (1 review written)

DO NOT use Global Hoppers unless you want a ZERO level of customer service, Lack of response to phone calls and messages, Difficulty in obtaining travel documents and E tickets and you enjoy the hassle of dealing with people with Limited English Language skills. I wish that I had read other peoples reviews before spending money with this awful company. In the end I saved saved less that £20 by booking with them in comparison to dealing direct with Red Sea Holidays who gave excellent… Read Full Review

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★★★☆☆

“slow to confirn details by email”

Written on: 19/11/2014 by Cassidy15 (1 review written)

booked with this company global hoppers for october 2014,they are not very good at speaking english so commuication problems from the outset,price ended more than advertised prices,did not receive any confirmation details for any money i had paid them,no atol certificate so was starting to think im going to be ripped of here, however soon after a few phone calls to them i did receive paperwork for my hotel and transfer etc,so i contacted hotel myelf and everything was booked ok and for my… Read Full Review

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★☆☆☆☆

““fools paradise””

Written on: 18/11/2014 by Leroyp206 (1 review written)

I called this company on Friday for holiday . Spoke to a indian who don't know what he is going and talking and price difference was too much I asked for the price ... then bag price went up to 80 pounds and transfers to50 I said no bag and transfers then seems like deal iswith indirect flights .. these r cunning agents . .do not trust this company… Read Full Review

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★☆☆☆☆

“Never again!!!”

Written on: 12/11/2014 by LandinBatchelor467 (1 review written)

Absolute nightmare!! Rang to pay for holiday but they changed it to a different place which was disgusting. Paid for family room only got twin complained everyday of the holiday but they did nothing at all to sort it out in fact we are still waiting for our complaint to be dealt with as have put claim in. They are hideous to deal with … Read Full Review

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★☆☆☆☆

“never again”

Written on: 29/10/2014 by Porter453 (1 review written)

I booked with Global Hoppers I had to ring up about six times to get my information e-mailed to me. I never had an invoice showing what I had paid for. I only got six days holiday. Holiday itself was very good. Would not book with this company again… Read Full Review

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★★★☆☆

“slow to confirm details by email ”

Written on: 16/10/2014 by rebeccamallorca (1 review written)

The price you see on line is not a LIVE price as they say ...so total price was a bit more....once we had paid we did not receive emails as advised had to call back ....did not get flight booking email till I had to call back 7 days before flight.....I was getting worried we had been ripped off but they were just slow to forward detail..It was a budget holiday loved the place and the room was upgraded without us asking on arrival... HAD A GREAT BUDGET HOLIDAY. We will use them again they were… Read Full Review

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★★★★☆

“Holiday Booking”

Written on: 13/10/2014 by Kez1234 (1 review written)

Hi I spoke to a lady by the Initial G this morning regarding a query which was really not good for me and I was stuck so I rang her and asked her help in regards to my holiday, She was excellent help she went out of her way to get my query sorted and I would definitely recommend the Global Hoppers for other people to take holidays with these guys the staff are very helpful… Read Full Review

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★☆☆☆☆

“just a call”

Written on: 10/10/2014 by Thedazman (1 review written)

Hi all, just to say we rung them for a quote for a holiday, many moons later after trying to sell us everything under sun we had to put the phone down, hope this helps… Read Full Review

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★☆☆☆☆

“claim your money back! these are commen!”

Written on: 06/10/2014 by Malikt291 (1 review written)

Hell on earth! Sold us a family room but we got a prison cell like twin room..we rang up immediately and they did nothing to help except fob us off with rubbish excuseg! Filthy hotel evi in faliraki...we were meant to be in another hotel as it was! Blood on mattress cockroaches inedible food..the list is endless! I am putting in a claim and I suggest everyone else does too!! Never again!!… Read Full Review

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★★★★★

“Excellent Service By Richard”

Written on: 29/09/2014 by Amy393 (1 review written)

Hello I hope this finds you well. I have booked a holiday from your company, I spoke with [name removed] who was very helpful, he made the booking making sure we got what we wanted. I want to say how well he spoke with me in regards of getting me the best possible deal so our family would not be disappointed. He really was very kind & helpful he went out of his way to take time to make sure we were happy with the holiday he was offering us. His attitude was if we liked the way we were treated… Read Full Review

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★★★☆☆

“good service so far”

Written on: 29/09/2014 by Crawfordsu142 (1 review written)

we booked our holiday to Tossa de Mar in September 2014, we fly out next week. I found the customer service Ok! We have never booked over the phone before, we had trouble at first because the hotel we had chosen was fully booked on the first night we got there. (no fault of global hoppers) so we decided to stay for 6 nights instead, we got some money knocked off for this!! I was sceptical at first because they took an over the phone payment and it was a lot of money to pay out at once. But I… Read Full Review

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★☆☆☆☆

“worst service I have ever incountered”

Written on: 24/09/2014

I booked a holiday to lloret de mar for Sept 11th 2014 when I received confirmation it stated we departed on the 15th on which we arrived late night and the holiday finished at 2.15 am on 22nd so we only got 6 days holiday when we paid for 7 days. When I questioned why they stated the flights I booked had gone so they booked the next available and wanted me to pay the difference of around £80 per person which I refused. A lot more happened in the booking process. Then when arriving at Gatwick… Read Full Review

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★☆☆☆☆

“Over priced and poor service”

Written on: 22/09/2014 by Goodwinrw392 (1 review written)

I recently purchased a holiday via the Internet and then the phone to then find out l could of purchased the same holiday using the same flights for £80 pounds less after the transaction when I realised this l then contacted global hoppers for them to fob me off with saying the prices of holidays changes all the time and the only redress l would have is to cancel the holiday and loose my money. A no brainier comment there. Needless to say I would not recommend them at all and buyer be where… Read Full Review

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★★★★★

“It was a stress free booking”

Written on: 17/09/2014 by 370Schofield (1 review written)

I've booked with Global Hoppers and thought I'd write a review to say it was a stress free booking! The man booking my holiday mumbled a bit but was very good and polite. … Read Full Review

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★★★★☆

“Very Good”

Written on: 15/09/2014

Just booked a holiday through Global Hoppers. I found agent were very helpful,I would definitely recommend them. Thank you… Read Full Review

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★☆☆☆☆

“un professionals ”

Written on: 29/08/2014 by Napiergg69 (1 review written)

No decency very unprofessional… Read Full Review

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★★★★★

“excellent holiday and service”

Written on: 29/08/2014 by 268McKinney (1 review written)

this was the first time we booked with global hoppers and to be honest were little scared, but the service we received put us at ease. we came back from the holiday, it was nothing less than excellent !!! will definitely book with them… Read Full Review

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★☆☆☆☆

“customer service is useless”

Written on: 28/08/2014 by 190Howard (1 review written)

Lady called Grace is very poor in language I think she should be given training in English customer service is very very poor… Read Full Review

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★☆☆☆☆

“not satisfied”

Written on: 28/08/2014 by AngelVargas33 (1 review written)

Disappointing holiday agents very rude over the phone… Read Full Review

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★★★★☆

“This is my first but not the last booking with...”

Written on: 28/08/2014

After I booked my holiday with Global hoppers, I was really worried after I read all the reviews. but once I got confirmations through email everything has been great, I have received all documents and flight information. This is my first but not the last booking with Global Hoppers.Thank you… Read Full Review

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