Global Hoppers Reviews - www.globalhoppers.co.uk

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Latest Reviews

★☆☆☆☆

“I booked and paid for a last minute holiday for me and...”

Written on: 02/08/2015 by 379Ferguson (1 review written)

I booked and paid for a last minute holiday for me and my sister (both in our 70's) to Turkey. A few days later I became ill and had to be hospitalised and was unable to travel. We requested to travel later and advised it was possible but flights would have to be rebooked and paid for, although accommodation/transfers would just require amendment fee. The amount to rebook was more than we originally paid and in spite of numerous emails I could not get a satisfactory reason for this… Read Full Review

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★☆☆☆☆

“misleading adverts ..... stay away”

Written on: 01/08/2015 by Crockettnc264 (1 review written)

A star rating of 1 is to generous it really should be 0 I tried to book a holiday and they immediately told me the price had increased by £50 these people need prosecuting they are falsely advertising headline prices which dont exist they are there to lure you in and if you look at the last 3 good reviews in July they appear to be done by their staff. This has to be illegal who governs travel agents as I am going to report them and I would seriously check out their ATOL &ABTA credentials too… Read Full Review

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★☆☆☆☆

“Avoid this company like the plague!!! Absolute conmen...”

Written on: 29/07/2015 by Rookierrors (1 review written)

Avoid this company like the plague!!! Absolute conmen operating in there call centre somewhere in India. Quoted £182.00 then when I called price had shot upto £270.00. When I questioned the rise I was told it was because I was stopping over in Madrid for 9 hours waiting for a flight connection. I said I wanted a direct flight which takes 4.5 hours maximum. Salesman hurries me to book. I said I would not be booking today as I was not happy with the price increase...to be told "ok if you book… Read Full Review

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★★★★★

“" I have just return from my holiday booked through...””

Written on: 25/07/2015 by KierraPadilla369 (1 review written)

Good Points Excellent website Friendly and professional staff Documents were sent to me within 5mins Bad Points I have had to stay on hold a few times, General Comments I have just return from my holiday booked through Global Hoppers Travel, I found the them very good, quick and easy and the holiday went smoothly, I was just about to book my xmas holiday with them to egypt. I saw some bad reviews but could not say i have experienced the same treatment, they are excellent if you understand… Read Full Review

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★★★★☆

“best hotels -best prices”

Written on: 24/07/2015 by Giselle204 (1 review written)

I always use Global Hoppers for the best hotels and the best prices.They are simple to use and its easy to find something that is suitable to your needs.The listings are informative and comprehensive so there is something for everyone -- from small hostels to 5* all inclusive hotels. Its all done on the call and this allows Global Hoppers to get their prices very competitive.If you do have query though there is a help line to assist you.I must have Global Hoppers 5 times over the last 2 years… Read Full Review

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★★★★★

““definitely we book through this company again....””

Written on: 23/07/2015 by Kincaidqq275 (1 review written)

I Booked 3 holiday since last year through global hoppers, Will definitely be booking through this company again. I always look at lots of companies before I book our holidays and their prices seemed too good to be true. It was so easy to book and their customer service is second to none. They answered any email I sent within an hour and were very friendly and helpful. I would recommend them to anyone… Read Full Review

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★★★★★

“Best Value”

Written on: 23/07/2015 by Shea283 (1 review written)

ALL THE BENEFITS OF TRAVELLING INDEPENDANTLY WHILE KEEPING THE REASSURANCE OF USING A TOUR OPERATOR This was the first time we'd used Global Hoppers, having always gone with the big tour operators before. Airport parking, flights, transfers and hotel, all went well and smoother than any other trip I've done. Flight times were way more convenient than we've had before too, even though Easyjet changed the departure times, but this was out of their control and they reissued the flight vouchers… Read Full Review

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★☆☆☆☆

“Living nightmare”

Written on: 18/07/2015 by Stuey_p (1 review written)

Awful experience - I gave it 1 star as the site doesn't allow zero scores. Call centre in India, made up English names for the staff. Pushy and dishonest sales staff (told me Calella was quiet). Had to fight on the phone with the rudest man I've ever spoken to in a customer/company relationship to get a boarding pass the day before my flight. Took repeated calls to even get through. In fairness it turned out that I didn't need one but the intial comfirmation material told me I did and… Read Full Review

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★★★★☆

“Good experience ”

Written on: 18/07/2015

I booked with this company though I've read reviews but I didn't find any company who's reviews are 5* . I've tried and it was worth and I recommend others but Globalhoppers need to improve on customer service… Read Full Review

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★★★★☆

““Excellent””

Written on: 17/07/2015 by Duncancd332 (1 review written)

We booked a holiday to Malta with Global Hoppers and what a fantastic time we had. We stayed at the Pergola and it was lovely we had a great time. It was one of the nicest holidays we have had recently including our honeymoon to Florida. The hotel is lovely the surrounding area is lovely the beach is a bus ride away and is beautiful. Lots to do and the Maltese are warm and welcoming. The food in hotel was ok as usual breakfast was best. The cave bar was really nice and they did a lovely pizza… Read Full Review

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★★★★☆

“got what i paid for”

Written on: 17/07/2015 by McNeillnu129 (1 review written)

we booked with them in april to go on holiday in july to spain, and we got every thing we asked for. When booking over the phone the staff were very friendly and helpful, they offered to call back and offer advice with flights and hotels. They promised us 4* h.top hotel which we got, it was lovely and we had no problems with it(basic but thats what we paid for). No issues with flights or transfer, everything ran smoothly. We had a lovely holiday! Thank you… Read Full Review

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★☆☆☆☆

“BEWARE of RIP OFF MERCHANTS!!”

Written on: 16/07/2015 by trevlyn09 (1 review written)

Having spotted a 7 night holiday in Marmaris, Turkey and paying £519.00, when the Itinarary came through a week later, we discovered it was only 5 nights! we rang global Hoppers to complain and ask "why?", to be told " it was because of the flights", having insisted that we had paid For 7 nights as advertised, not 5. We were told it was because we had booked direct flights to Dalaman and not opting for a 9 hour stop over in Istanbul, which we were not even offered, why would we want a 4 hour… Read Full Review

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★☆☆☆☆

“Do not bother.”

Written on: 15/07/2015

1* is too much. Luckily I didn't even get to the booking stage before i experienced how rude the call handler was. I was calling to find out more information about a holiday I had found online, I only really wanted to know the flight times as with it being a long weekend away I wanted flights that would give us the most time out there. The call handler said that once we start the booking process then he would be able to tell me (which anyone with a brain knows is rubbish). When I said I'm not… Read Full Review

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★☆☆☆☆

“!!!!!!!!!!!!!! DAY LIGHT ROBBERY!!!!!!!!!!!!!!”

Written on: 10/07/2015

1 * is too much!!!! They are an absolute disgrace of a company!!!! Please do not book with these criminals and please let your friends and family know NOT to book with them! We paid a deposit to a holiday which we thought was £1200, after they took our deposit of £350 they advised us that the balance was £500 more than what we agreed to pay then when I said cancel my holiday they told me it was too late!!!! I had entered a contract! This has been on going for 3 days now! We have been told… Read Full Review

Solanki7861's Comment

Written on: 15/07/2015

I have booked a holiday with this people on 7 of may this year and paid a deposit of 453 which was going to tunisia on 24/07/2015, but when the attacl happen in Tunisia, they have called me and gave a option to change the holiday and they can refund the amount.

I choosed to go Lanzarote, and they have given me a better deal and they didnt charge anything extra.

A Point which we have to understand
when we check the holiday with different company's we get multiple deals with different prices, In same way when i have changed my holiday there was a difference in price, but agent whome i spoke tried to get me a best price. and is be really thankful to him

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Victoriab7's Comment

Written on: 16/07/2015

Well I'm genuinely pleased for you, if in fact you are a genuine holiday maker and not a Global Hoppers agent pretending to be a customer....which I believe you are.
I don't believe that a "customer" of GH could be that pleased with their appalling service that they would make an effort to register with this website to reply to a post which is basically bashing their customer service and morals to defend their name. Hmmmmm.....

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★★★★★

“Absolutely wonderful service”

Written on: 10/07/2015 by 8Barker (1 review written)

The only thing I worried about was not having tickets in my hand, when we got to airport and handed in our papers at the check in everyone was taken care off, transfers were on time, Hotel and food was beautiful. Loads of entertainment for children and adults, will defo Couldn't have asked for any more, it was all hassle free. Thanks Globe Hoppers for a job well done x… Read Full Review

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★☆☆☆☆

“rhodes nightmare LYMBERIA”

Written on: 09/07/2015 by smlm (1 review written)

MY grandson and partner booked their first holiday on their own to Hotel Lymberia. They arrived late last night to be told the hotel fully booked and have been put in a rubbish hotel they say for 1 or 2 days. Not a good start or recommendation for this company. hope they get moved quickly… Read Full Review

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★★★☆☆

“not all bad but still can improve”

Written on: 08/07/2015 by omAllen175 (1 review written)

Booked a holiday with global hoppers. The agent who handled our booking was struggling with English but made all serious efforts to satisfy us at the end. We were told we would get all documents in a days time but we didn't get. when we spoke to there customer service it was done overall not a bad experience hope we have a good stress free holiday Global hoppers… Read Full Review

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★☆☆☆☆

“worst company ever! take your money and misslead you”

Written on: 07/07/2015 by iona199990 (1 review written)

only booked this holiday 4 days ago paid for the deposit and asked for 7 nights which the informed me I would have took 24 hours to receive an email about the reference's and it only said it was for 6 nights when I rang up the didn't care and told me it was for 7 nights!i then looked up the flights and it was only 6 worst company ever!!!!… Read Full Review

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★☆☆☆☆

“WARNING DO NOT USE THIS COMANY”

Written on: 06/07/2015 by Meier283 (1 review written)

came across this company on the holiday discount web page. Found a holiday at the Sharm Grand Plaza. Agent informed us that he could get us a better deal from another airport. Booked the holiday, agent kept making reference to Sharm Plaza, when I questioned this he stated that it was the same hotel. Received receipt by e-mail only to find that these are 2 separate hotels and the 2nd only is no where near the standard we had originally enquired about. Tried to contact Global hoppers immediately… Read Full Review

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★☆☆☆☆

“Don't book!!!!!”

Written on: 05/07/2015 by Louisefallon24 (1 review written)

Awful start when booking a holiday. Price doubled from advertising price. Told this was because of luggage and transfers...we were fine with this. But also because the holiday wasn't 'all inclusive', which we wanted, but infact 'all inclusive lite' - only drinks with meals. We hadn't heard of this so "upgraded" to all inclusive...at a price obviously. Went through to the manager to confirm and book the holiday. Thought we best double check that the hotel was 'all inclusive' and not 'all… Read Full Review

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