Global Hoppers Reviews - www.globalhoppers.co.uk

Click here if this is your business
★★☆☆☆
2.4 / 5
100
38% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Global Hoppers - www.globalhoppers.co.uk - Ask a question now

Media Gallery for Global Hoppers - www.globalhoppers.co.uk

Global Hoppers - www.globalhoppers.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Awful”

Written on: 30/06/2015 by Davies86 (1 review written)

We have currently booked a holiday with global hoppers haven't even been on the holiday yet and so many awful things happening! Two hotels with the same name are coming up on holidaydiscountcenter.co.uk different amount of rooms and different reviews and stars! They can't seem to tell us what one we are in! When I initially booked the holiday for 14 members of the family I was unsure of a surname and told him this, he told me not a problem when you know ring me back and we can change it as it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Had no problem with them ”

Written on: 29/06/2015 by Busymom22 (1 review written)

I booked a holiday with this company as they were miles cheaper than anywhere else. Had no problems with booking or payments they let me pay real little deposit till the following week person I dealt with was very helpful emailed me all the details of the resort and hotel before I booked and always emailed me back when I emailed him or was always available on the phone to answer my questions when I asked specifically for him. I booked the holiday then read the reviews on the company and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Racheljane88's Response to Busymom22's Review

Written on: 30/06/2015

hi i was just wondering was you emailed your boarding passes before your holiday or did you receive them at the airport after providing the flight info at check in desk? As I am a bit concerned about this as I have been told 3 different things from the staff at global hoppers

kind regards

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Busymom22's reply to Racheljane88's Comment

Written on: 30/06/2015

Who are you flying with. We flew with norweigian airlines and had to log into their site and put all passport details etc in then we checked in at the desk at the airport and received our boarding passes there. On way back we had to use self service check in but was no problem at all out boarding passes were just printed out.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“benidorm”

Written on: 28/06/2015 by Fitzgerald43 (1 review written)

got to Benidorm at10pm apartments locked no reception not told about this no keys finally got intouch at 11am next day told they should have sent email were to get keys spent all night with case on bench then paid 150 euros as deposit got home last night still no emails never go with this company again 27/6/2015… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Incompetent crooks, rude and talk over you!”

Written on: 19/06/2015 by NevaehEwing156 (1 review written)

Booked a holiday to Orlando, paid £250 deposit and was assured we'd get the travel documents by email by the following morning. Never received the email, 4 days later still nothing, so I rang them, said they'd send them straight over...nothing hours later, so I rang to cancel the booking as I don't feel comfortable spending a lot of money with an incompetent company. I was told to cancel they will charge me £1000,so I've had to change my bank card to ensure that doesn't happen! They told me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great service”

Written on: 19/06/2015 by 452Armstrong (1 review written)

booked for el plantio golf resort prices were very competitive cheaper than booking direct even with their admin charge highly reccomended and after care service was great easy and we paid less than other guests who booked through the internet I dont normally use a booking agent but will next time thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Crooks and rude people”

Written on: 13/06/2015 by HamzaGoodman473 (1 review written)

I have recently booked a holiday to Spain.During the process it was simply the worst experience.The price depended on how the agents felt at the time,there were constant change in prices for the same holiday.We tested this out by calling up the same agent using different landlines.The agent would give a higher price for the holiday when I called up in comparison to when my best friend called up.The trick of GLOBAL HOPPERS are that the agents sometimes change their name to pretend to be someone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible customer service”

Written on: 09/06/2015 by Soupneck37 (1 review written)

The booking for the holiday to Portugal on 8th April 2015 was great. Where they fell down was when the air strike occurred and they were supposed to rearrange the holiday! All I wanted to do was book alternative flight and get away due to a lot of stress. They failed to call when they should have, kept telling me the person I was dealing with was on lunch, he would be back in 30 mins. Rang again, was told he would call back. Nothing. I spent all day on the phone to these people. Eventually… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Add Ons”

Written on: 08/06/2015 by Coby378 (1 review written)

The holiday Itself went smoothly but watch out for the add on agency fee! when you get your price for the holiday, for example my holiday cost £414.00 but when stuff was processed it came to £565.00 due to administritive cost's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“We were due to go on holiday in April 2015, due to...”

Written on: 07/06/2015 by IgnacioCostello (1 review written)

We were due to go on holiday in April 2015, due to french air strikes it got cancelled, spoke to our insurance who refunded accommodation immediately, Easyjet also refunded our flight money but as it was booked through Global Hoppers the funds went back to them, it is now June and we have not had our money back from Global Hoppers. I have called several times everytime told it will be back in our account 3 days, also told I will get a phone call back- this never happens. Customer service is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very rude”

Written on: 06/06/2015 by Cheekysamba (1 review written)

Just tried to book a holiday with this company nothing on website matched with what they tried to sell me over the phone. I said would have a think and call back but within 5 mins of hanging up they called me back. When I said I wanted to book online instead a holiday that gave me what I wanted they just hung up. Worst customer service I have come across from a travel company. My advice steer clear… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Customer Services are shocking”

Written on: 05/06/2015 by ShaniyaSalisbury251 (1 review written)

I booked 5 nights in Barcalona for myself and 3 friends for May bank holiday. We were situated in Lloret De Mar which we happened to quite like however it would have been nice to be informed we were an hour outside of the city. The number you call to book the holiday and the customer services team you speak to about any enquiries was the worse customer service I have ever received. You cannot get through to anybody on the customer services line, so I call the sales line and they transfer me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I WOULD HAVE LOST A GOOD DEAL BY LOOKING AT THE REVIEWS”

Written on: 04/06/2015 by njMcKinney254 (1 review written)

BOOKED A HOLIDAY WITH THIS COMPANY, BUT BEFORE DOING IT I WONDERED ABOUT LOOKING OUT ALL THE REVIEWS. BUT I GOT A VERY GOOD DEAL BY AGENT AND I CHECK WITH 8 DIFFERENT COMPANY, AND NO ONE HAD BEAT THE PRICE. FINALLY THERE IS NO OPTIONS TO GO BACK TO HIM AND BEFORE BOOKING AND CROSS CHECKED ALL THE DETAILS AND PAID THE AMOUNT AS AS HE PROMISSED ME I GOT ALL THE DOCUMENTS WITH IN 24 HOURS. Till now when every i called them after booking the holiday i have very nice response, and they spoke… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Soupneck37's Comment

Written on: 12/06/2015

Do you not like your friends? Why would you recommend a company of this calibre to them?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Do not use at all costs no customer after care ”

Written on: 01/06/2015 by Haydencq1963 (1 review written)

Booked a holiday thro global hoppers, to cut a long story short it was to a hotel we previously stayed in, but this time we were taking our young children, we were sold on the phone at an extra cost a sea view room. When we arrived we did not get we got a bigger quad room Not sea view, we called global hoppers who said it we did book a quad room with the request of a sea view - no chance would I have paid extra unless I was guaranteed the sea view trust me, they said they'd review the original… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great holiday thanks globe hopper”

Written on: 30/05/2015 by jrGomez323 (1 review written)

Booking the holiday was easy,staff help full explains everything,no stone left unturned, Defoe use the company again also recommend to friends and family , at the moment looking for our next holiday can't wait , sent all the info to us ASAP I can't fault the service , everything ran smoothly from the flight transfer to the hotel and back again Thanks globe hopper again for ur service and to all your staff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent!”

Written on: 26/05/2015 by jill28bunny (1 review written)

if anyone want nice and satisfied holidays jst choose global hoppers. i loved my trip and i want u to enjoy ur holidays aswel. thanks GH rocks!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Satisfied ”

Written on: 21/05/2015

I have booked with them before and always been happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“bad customer service. ”

Written on: 20/05/2015 by Swindley84 (1 review written)

I found most staff unhelpful. Some even didn't want to talk to us and placed us on hold! The information that came through on e-mail wasn't clear and I had to make at least two complaints to get our boarding passes sent to us! We were misold a package that wasn't actually that cheap and will never ever go through this company again. It was our 1st years anniversary and caused us stress that we could of done without. Some of the staff especially in the sales department didn't speak clear… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“best deal ever”

Written on: 19/05/2015 by GemmaFitzsimmons10 (1 review written)

i had good family holiday for 7 , it was a wonderfull deal i took it from Global hoppers through icelolly. They are fantastic people and im very satisfied with there customer service. Reviews are helpful but i had a good experience. i would recommend to book holiday from GH… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shoddy.Rude.Patronising and they won't call back at no...”

Written on: 18/05/2015 by Slapsal (1 review written)

My daughter booked a holiday through these, the hotel they booked was SHUT and were put in another which was in the words of guests "DISGUSTING" dated and tired. They were not informed of this hotel change and when I telephoned they hung up on me four times and would not return the call when they said they would, I called again and was spoken to so badly and very rude and patronising. I WOULD NOT RECOMEND THIS COMPANY AT ALL STICK WITH REPUITABLE COMPANYS spend that few extra pound for peace of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not trust worthy ”

Written on: 18/05/2015 by Rajib12 (1 review written)

We used this company the first time along with whole family two children and other family with their three children , we were told the rooms will come with two double bed but it came with single inside the apartments was a disappointment. For the simple name changing they had charged us £250 and We were paid £700 for our holiday they knew we had to change it as we weren't going to get our money us. We felt tricked and staff were very unhelpful even knowing how stressful we were. Never ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview