Global Hoppers Reviews - www.globalhoppers.co.uk

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Money takers”

Written on: 04/02/2016 by England338 (1 review written)

After having the most appalling service, non understanding when people phone and emails not been answered in a grammatically correct way, do not book through this company. There is nobody to contact if you have an accident as I did and not follow up. They should not be trading. I can truthfully say there was only one thing I liked about my holiday, the sunshine and GlobalHoppers are not responsible for that. The hotel Rosamar does not warrant 3 stars, the food was barely warm, entertainment was… Read Full Review

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★☆☆☆☆

“NEVER BOOK THIS”

Written on: 30/01/2016 by Lucy414 (1 review written)

We called this company about booking a holiday and they didn't say that if we cancel we have to pay 365 pounds this is absolutely unbelievable, they booked 1 room for 6 people. I would not recommended this company EVER! The man was hardly understandable, he was accusing us for not listening, very rude, acted in a childish way, he wasn't calm, waited for 2 hours to finish the call. From 1989 pounds all inclusive the price went to 2286 pounds which he didn't mention that the total would be that… Read Full Review

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★☆☆☆☆

“DO NOT BOOK”

Written on: 21/01/2016 by AidenBallard270 (1 review written)

I booked a holiday through them. When we arrived we told we would have a 4 hour wait for our transfer at the airport. We arrived at 1am and had 2 children with us. The prices quoted also suddenly increased by £200 and as they had our credit card details we could not cancel they said. Our return bus to the airport to go home did NOT turn up at the hotel. When we called to ask why they decided they would change the hotel we were getting picked up at without warning. Fortunately for us we had… Read Full Review

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★☆☆☆☆

“booking through global hoppers”

Written on: 20/01/2016

I went online through holiday discount centre to book a holiday for myself and my 2 children. I was refried to Global Hoppers through the site. I spent over 30 mins on the telephone sorting out the details. The total price agreed was £1129. When i was transferred to the payment section they took my card details and then told me the price was not £1129 but £1281. This company are dishonest in my opinion and are also using a call centre in a foreign country (dont know which). I WILL NEVER… Read Full Review

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★☆☆☆☆

“Agressive Sales Tactics.”

Written on: 19/01/2016 by piClark138 (1 review written)

I called to enquire about a holiday on their website priced at £99 knowing that obviously it didn't include baggage or transfers. All I needed to know was how much I'd need to pay in addition to the £99 to get these. The man just tried to get a deposit from me without getting to know me. Very aggressive sales tactics. Put me off so I didn't book with them or give them a deposit, and had a look on here to see that I made the right choice… Read Full Review

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★★★★☆

“Great customer service”

Written on: 18/01/2016

Me and my partner were looking for a holiday in Gran Canaria, and we have found a great deal with Globalhoppers. I was checking the reviews and I had mix feelings as the average rating is quite low, but I said to partner, if we do not try it, we cannot rely on these comments. So I called the agency, and spoke to one of the staff members, who was very polite and adviced us a great place in Maspalomas. Everything went smoothly, didn't have any problems with booking, you can ask as many qs as you… Read Full Review

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★☆☆☆☆

“disgrace”

Written on: 06/01/2016 by bigman2u (1 review written)

Wow were to begin. But if you value your sanity or your health then walk away from this agent ASAP, sold me a 4 star holiday in hurguda , what I got was a dog with fleas. You have been warned ! … Read Full Review

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★☆☆☆☆

“Need reporting to ombudsman”

Written on: 02/01/2016

I will be complaining to the ombudsmen, abta and using every social media platform to let people know about theses sharks. Awful company and overpriced holidays. I work hard for my money and these hits did not give me a free holiday. Poor admin staff also. Absolutely fuming that I've been ripped off. Ignored emails requesting my boarding passes fur return journey and had to pay at airport but you hung yourself by sending an email stating that my boarding passes would be emailed to me. DON'T… Read Full Review

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★☆☆☆☆

“DO NOT TRUST OR BOOK WITH THIS COMPANY ”

Written on: 10/12/2015 by blue1 (1 review written)

This has to be the worst lying company I've ever ever booked with please do not trust these people read the reviews first I as to be put in a hotel with level ground and explained my husband can't climb hills because his illness and was told we would be on flat surface and all we had to do was walk out the door to the beach and have a beautiful sea view we you can imagine the shock on our faces when we were took to the top of a hill an gave a room a the top got into the room to find we had to… Read Full Review

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★☆☆☆☆

“This company shouldn't be aloud to sell holidays”

Written on: 26/10/2015 by TuckerGarrison (1 review written)

Stay away from this company, what a joke!! Holiday cost a lot more than original price on web site! There was 2 of us flying but only baggage allowance for one passenger was booked, they tried to charge me £30 for my documents to be sent out to me. They take ages to reply to your Emails. They sent us to a hotel that was half shut, but when I phoned them and ask them they said everything was open as normal, it wasn't!!!! We had free transport .. that never turned up!! And they are taking my… Read Full Review

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★☆☆☆☆

“GLOBALHOPPERS WARNING DO NOT USE THIS COMPANY”

Written on: 21/10/2015 by Luciana292 (1 review written)

The coach driver 'threw us' off the coach as he had not heard of our apartment. The apartment they booked us into didn't exist; we were left stranded in Spain for hours with the most unhelpful customer care team I have ever had the displeasure of dealing with being as obstructive as possible. The apartment they booked us into was in a different city to the Reception and then back. The accommodation was meant to have self-catering facilities; The issues with the apartment were: 1. The… Read Full Review

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★☆☆☆☆

“extras”

Written on: 21/10/2015 by Josieb417 (1 review written)

after booking a holiday and agreed a price and paid with credit card was told to hold on and they would finalise the holiday with a supervisor. Supervisor came on phone and I was asked for a further £25 per person for a booking fee. I should have cancelled the holiday there and then but as they already had my credit card details. Now I have had a problem with my boarding pass trying to get them to send passes to me… Read Full Review

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★★★★★

“I will use Global Hoppers again”

Written on: 19/10/2015

I booked with Global Hoppers for a last minute holiday. I gave requirements to call operator who gave several options and we decided to go Mitsis Summer Palace,Kos. As it wasn't a package holiday they arranged flight, hotel and transfers. We have just returned from a wonderful relaxing break.Thanks to Global Hoppers for arranging everything and at a good price. I would definitely use Global Hoppers again… Read Full Review

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★☆☆☆☆

“LIARS!!!”

Written on: 18/10/2015 by LELI777 (1 review written)

I booked with globalhoppers because my best friend booked a good holiday with them. My main concern is my mother and I are both disabled so we needed an accessible hotel. We were told the Gelina Resort and Spa in Acharavie was 5* and accessible. Guess what, WE WERE LIED TO! THERE WAS NO ACCESSIBILITY, they only catered to the Germans and Polish and NONE OF THEIR EMPLOYEES SPOKE BRITISH!!! I complained to the Assistant Manager and he said he had been telling the Owners they need to renovate and… Read Full Review

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★☆☆☆☆

“Don't use this firm ”

Written on: 15/10/2015 by Elias468 (1 review written)

They don't quote the price that's on the website it's always more They don't give you all the hotel info. Your better off doing it on the internet yourself you will save money and get a better deal. The customers service give you the runaround. … Read Full Review

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★★☆☆☆

“rubbish”

Written on: 29/09/2015 by karenandsandra (1 review written)

be aware with this firm myself and a friend recently booked read all your bumf as when we got to the airport we were charged £64 to take my friends case as they only booked one case between us 20kilos been on hols many times always had a case each what a rip off… Read Full Review

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★☆☆☆☆

“seating”

Written on: 21/09/2015 by Bensonoc413 (1 review written)

we are a family of five 2 adults 3 children age 2/3/ and 6 when we got our flight tickets we found that none of us were sat together when we wrang them they said if we wanted to sit together it would cost £15 per person we aready had to pay £75 because they got a name wrong and had to book another seat, The sales people were of no help and ignorant we will never use this company again… Read Full Review

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★☆☆☆☆

“never again ”

Written on: 01/09/2015 by Morenoen417 (1 review written)

never book with this company total rip offs - total add on up to £200 more than quoted to me - can never speak to any one soooo rude they just cut u off. never a manager availabe in the end i had to go to ABTA… Read Full Review

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★☆☆☆☆

“WORST COMPANY YOU COULD EVER BOOK WITH.”

Written on: 29/08/2015 by Craigz281 (1 review written)

This company is the WORST company i have ever booked with all the staff lie they just want to make a sale. I booked to stay in Barcelona i was put at least an hour away the hotel was ok apart from all i had to look at was the motorway, i booked for 5 nights only got 4, customer service is slow and rude. I could say i whole lot more but judging by all the people who left reviews i do not think you need much convincing to not BOOK WITH THIS COMPANY EVER!!!… Read Full Review

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★☆☆☆☆

“Terrible company ”

Written on: 18/08/2015 by Josh1966 (1 review written)

Booked holiday in feb2015. What a nightmare started. I can't even count how many times I have had to phone them. Had to constantly chase them for paperwork. It took them 2 months to email new paperwork for car parking after we changed to a different car. Several calls left messages never called back. The icing on the cake was no boarding passes. We were due to fly Monday 3/8/15 and didn't have anything. I phoned again the Monday before man told me they would be sent so waited till Thursday… Read Full Review

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