Global Hoppers Reviews - www.globalhoppers.co.uk

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Latest Reviews

★★★☆☆

“slow to confirm details by email ”

Written on: 16/10/2014 by rebeccamallorca (1 review written)

The price you see on line is not a LIVE price as they say ...so total price was a bit more....once we had paid we did not receive emails as advised had to call back ....did not get flight booking email till I had to call back 7 days before flight.....I was getting worried we had been ripped off but they were just slow to forward detail..It was a budget holiday loved the place and the room was upgraded without us asking on arrival... HAD A GREAT BUDGET HOLIDAY. We will use them again they were… Read Full Review

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★★★★☆

“Holiday Booking”

Written on: 13/10/2014 by Kez1234 (1 review written)

Hi I spoke to a lady by the Initial G this morning regarding a query which was really not good for me and I was stuck so I rang her and asked her help in regards to my holiday, She was excellent help she went out of her way to get my query sorted and I would definitely recommend the Global Hoppers for other people to take holidays with these guys the staff are very helpful… Read Full Review

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★☆☆☆☆

“just a call”

Written on: 10/10/2014 by Thedazman (1 review written)

Hi all, just to say we rung them for a quote for a holiday, many moons later after trying to sell us everything under sun we had to put the phone down, hope this helps… Read Full Review

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★☆☆☆☆

“claim your money back! these are commen!”

Written on: 06/10/2014 by Malikt291 (1 review written)

Hell on earth! Sold us a family room but we got a prison cell like twin room..we rang up immediately and they did nothing to help except fob us off with rubbish excuseg! Filthy hotel evi in faliraki...we were meant to be in another hotel as it was! Blood on mattress cockroaches inedible food..the list is endless! I am putting in a claim and I suggest everyone else does too!! Never again!!… Read Full Review

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★★★★★

“Excellent Service By Richard”

Written on: 29/09/2014 by Amy393 (1 review written)

Hello I hope this finds you well. I have booked a holiday from your company, I spoke with [name removed] who was very helpful, he made the booking making sure we got what we wanted. I want to say how well he spoke with me in regards of getting me the best possible deal so our family would not be disappointed. He really was very kind & helpful he went out of his way to take time to make sure we were happy with the holiday he was offering us. His attitude was if we liked the way we were treated… Read Full Review

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★★★☆☆

“good service so far”

Written on: 29/09/2014 by Crawfordsu142 (1 review written)

we booked our holiday to Tossa de Mar in September 2014, we fly out next week. I found the customer service Ok! We have never booked over the phone before, we had trouble at first because the hotel we had chosen was fully booked on the first night we got there. (no fault of global hoppers) so we decided to stay for 6 nights instead, we got some money knocked off for this!! I was sceptical at first because they took an over the phone payment and it was a lot of money to pay out at once. But I… Read Full Review

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★☆☆☆☆

“worst service I have ever incountered”

Written on: 24/09/2014

I booked a holiday to lloret de mar for Sept 11th 2014 when I received confirmation it stated we departed on the 15th on which we arrived late night and the holiday finished at 2.15 am on 22nd so we only got 6 days holiday when we paid for 7 days. When I questioned why they stated the flights I booked had gone so they booked the next available and wanted me to pay the difference of around £80 per person which I refused. A lot more happened in the booking process. Then when arriving at Gatwick… Read Full Review

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★☆☆☆☆

“Over priced and poor service”

Written on: 22/09/2014 by Goodwinrw392 (1 review written)

I recently purchased a holiday via the Internet and then the phone to then find out l could of purchased the same holiday using the same flights for £80 pounds less after the transaction when I realised this l then contacted global hoppers for them to fob me off with saying the prices of holidays changes all the time and the only redress l would have is to cancel the holiday and loose my money. A no brainier comment there. Needless to say I would not recommend them at all and buyer be where… Read Full Review

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★★★★★

“It was a stress free booking”

Written on: 17/09/2014 by 370Schofield (1 review written)

I've booked with Global Hoppers and thought I'd write a review to say it was a stress free booking! The man booking my holiday mumbled a bit but was very good and polite. … Read Full Review

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★★★★☆

“Very Good”

Written on: 15/09/2014

Just booked a holiday through Global Hoppers. I found agent were very helpful,I would definitely recommend them. Thank you… Read Full Review

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★☆☆☆☆

“un professionals ”

Written on: 29/08/2014 by Napiergg69 (1 review written)

No decency very unprofessional… Read Full Review

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★★★★★

“excellent holiday and service”

Written on: 29/08/2014 by 268McKinney (1 review written)

this was the first time we booked with global hoppers and to be honest were little scared, but the service we received put us at ease. we came back from the holiday, it was nothing less than excellent !!! will definitely book with them… Read Full Review

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★☆☆☆☆

“customer service is useless”

Written on: 28/08/2014 by 190Howard (1 review written)

Lady called Grace is very poor in language I think she should be given training in English customer service is very very poor… Read Full Review

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★☆☆☆☆

“not satisfied”

Written on: 28/08/2014 by AngelVargas33 (1 review written)

Disappointing holiday agents very rude over the phone… Read Full Review

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★★★★☆

“This is my first but not the last booking with...”

Written on: 28/08/2014

After I booked my holiday with Global hoppers, I was really worried after I read all the reviews. but once I got confirmations through email everything has been great, I have received all documents and flight information. This is my first but not the last booking with Global Hoppers.Thank you… Read Full Review

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★☆☆☆☆

“its a disgrace ”

Written on: 27/08/2014 by Callie184 (1 review written)

We have to call them ten times then this lady grace will understand what we are saying other guy was better then this… Read Full Review

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Jakesally567's Comment

Written on: 27/08/2014

no she is pathetic

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Jillmichael45's Comment

Written on: 27/08/2014

she is ok i spoke to her

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★★★★★

“Fantastic customer service.”

Written on: 22/08/2014 by M.Potts (1 review written)

Booked a holiday with Global Hoppers and had to change hotel 7 days before due to medical reasons. Phoned them and explained my situation to a young customer admin lady called Grace. She was fantastic and done everything she could to help us find new accommodation at a reasonable cost. Ignore the bad reviews… Read Full Review

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Johnny34345454545's Response to M.Potts's Review

Written on: 27/08/2014

Don't know when I tried to talk about my holiday she seems to be dumb don't know what she has to do but anyhow i asked for a supervisor then he fixed it

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Rusdsdth90909's Response to M.Potts's Review

Written on: 27/08/2014

it's a disgrace. Filthy ,nothing Works. Not even a safe place to book holiday

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Jodddhnny34345D's Response to M.Potts's Review

Written on: 27/08/2014

im worried about my holiday its a nightmare to speak to grace other guy was good

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Ruth909094567654's Response to M.Potts's Review

Written on: 27/08/2014

really but the other guy was ok he was able to understand and was very nice but grace I think she is very new and unable to understand what i was saying..

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★☆☆☆☆

“im afraid”

Written on: 22/08/2014 by 241Holt (1 review written)

 tried more than 10 times booking holiday through ice lolly with same advt price with no extras . each time got a call from an agent informing me " card is not going though" . these things continued for a week . whenever i call global hoppers through holiday discount center , they give me more expensive price . i dont understand this trouble caused by the agent and supervisor . what a shame global hoppers!! finally decided to book it . when the call was transfered to the supervisor.he was more… Read Full Review

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Eamesy1's Comment

Written on: 28/08/2014

The thing is that you've still used them after all of the 'problems' you experienced. They give you a more expensive price because the price you see on the website is flight/hotel only so you will need add on's for the luggage and if you want transfers then the price of this gets added on too. So if you don't want to take luggage with you or you want to pay over the odds for a cab then that's up to you!! I don't work for the company or anything like that just a customer who has used this service for the first time. Ignore the reviews because obviously these people giving the bad reviews want a better service but then at the end of the day these travel sites are helping people and families on budgets. I spoke to an agent and booked our holiday through him. He was brilliant he changed flight times and stuff to accommodate us. Then when I rang back this morning I spoke to another agent who was very polite and helpful also. IGNORE these reviews. At the end of the day 241holt said they were awful but he still used them.......

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★☆☆☆☆

“ooo god ”

Written on: 20/08/2014 by Adolfoa85 (1 review written)

the supervisor charges us 35gbp pp (admin fee) + 30 gbp pp ( booking fee ) + 15 gbp pp (online checkin fee) + 15gbppp (atol fee) . we were 6 couples! yeah six couples. so they tried to charge 95pp * 12 = 1140 gbp in total. . book with A1 travel , onthe beach, lowcostbed. the price might be 15gbp pp more approx. but no hidden charges… Read Full Review

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Angelina8789's Comment

Written on: 27/08/2014

really is it so?

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★☆☆☆☆

“hell is better then global hoppers”

Written on: 20/08/2014 by Randall368 (1 review written)

No to this company dont know how come holiday discount centre xan allow these kind of companies I will stop using holiday discount centre from now on… Read Full Review

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