Global Hoppers Reviews - www.globalhoppers.co.uk

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Latest Reviews

★★★★★

“Satisfied ”

Written on: 21/05/2015

I have booked with them before and always been happy… Read Full Review

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★★☆☆☆

“bad customer service. ”

Written on: 20/05/2015 by Swindley84 (1 review written)

I found most staff unhelpful. Some even didn't want to talk to us and placed us on hold! The information that came through on e-mail wasn't clear and I had to make at least two complaints to get our boarding passes sent to us! We were misold a package that wasn't actually that cheap and will never ever go through this company again. It was our 1st years anniversary and caused us stress that we could of done without. Some of the staff especially in the sales department didn't speak clear… Read Full Review

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★★★★★

“best deal ever”

Written on: 19/05/2015 by GemmaFitzsimmons10 (1 review written)

i had good family holiday for 7 , it was a wonderfull deal i took it from Global hoppers through icelolly. They are fantastic people and im very satisfied with there customer service. Reviews are helpful but i had a good experience. i would recommend to book holiday from GH… Read Full Review

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★☆☆☆☆

“Shoddy.Rude.Patronising and they won't call back at no...”

Written on: 18/05/2015 by Slapsal (1 review written)

My daughter booked a holiday through these, the hotel they booked was SHUT and were put in another which was in the words of guests "DISGUSTING" dated and tired. They were not informed of this hotel change and when I telephoned they hung up on me four times and would not return the call when they said they would, I called again and was spoken to so badly and very rude and patronising. I WOULD NOT RECOMEND THIS COMPANY AT ALL STICK WITH REPUITABLE COMPANYS spend that few extra pound for peace of… Read Full Review

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★☆☆☆☆

“Not trust worthy ”

Written on: 18/05/2015 by Rajib12 (1 review written)

We used this company the first time along with whole family two children and other family with their three children , we were told the rooms will come with two double bed but it came with single inside the apartments was a disappointment. For the simple name changing they had charged us £250 and We were paid £700 for our holiday they knew we had to change it as we weren't going to get our money us. We felt tricked and staff were very unhelpful even knowing how stressful we were. Never ever… Read Full Review

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★☆☆☆☆

“Warning do not go with is company...”

Written on: 15/05/2015 by Morgy6 (1 review written)

This is the worst holiday company to go with very disappointed, booked a holiday for my son for £700 something happened and he could not go on the date we tried to change it to a different date and they wanted another £500 . Then we asked if we could give it to some one else so they could go they wanted £140 each to changed the name .was promised a phone call at 9.30 this morning never got one . So we are down £700 would never recommend this company to any of my friends or family terrible… Read Full Review

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★★☆☆☆

“never again”

Written on: 15/05/2015

Booked with them for 7th of may 2015 for 8 persons receive boarding cards day before after asking several times then got to airport then realised only gave luggage for 4 so had to pay extra £90 both ways for luggage when I called they said that's what I payed for (em don't think so) also booked ultra all inclusive don't know what difference was as there were no British drinks available basically trying to make you think your getting more for your money (not) then asked for return boarding… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 15/05/2015 by IsabellaHoward134 (1 review written)

do not use this company they are the worst company i have ever dealt with getting a boarding pass off them was more or less impossible,the language barrier is a problem no one clearly understands English nor speaks it,not helpful one bit, very rude if anything,DO NOT USE They took payment for my holiday then rang me at a later date and told me that it had been double booked so would have to cancel and pay cancellation fee. I was later offered alternative destination but had to pay even more… Read Full Review

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★☆☆☆☆

“Call Dodgers”

Written on: 15/05/2015 by LylaPike (1 review written)

I have used countless online holiday companies and have always been satisfied with the service provided , that was until I was foolish enough to contact Global Hoppers. The alarm bells were ringing from the very first call , why why did I not listen!!! Many calls and emails requesting a call from Customer Service who seem to be on permanent emergency leave. Customer Service at this company is a complete and utter joke. If you want sleepless nights and mountains of stress than go ahead and… Read Full Review

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★☆☆☆☆

“Alright when taking your money ”

Written on: 12/05/2015 by Gillybean83 (1 review written)

Global hoppers were absolutely fine when taking your money, even tho the customer service person I spoke to made it an stressful experience just booking the holiday!! How ever the after sales part is really bad, it's like we don't care now we have received full payment for your holiday, anything else really doesn't matter, I'm currently trying to make a slight change of name ( as he didn't get the name correct) I tried calling them yesterday (11th may 2015) to be told I was getting a call bk… Read Full Review

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Football06's Response to Gillybean83's Review

Written on: 15/05/2015

Hi Gill this company is a joke they wanted to charge me £140 each to change the names could you tell me how much you were quoted please, we are not even going on the holiday now we are down £700 would the holiday started of cheapish then went up and up never ever would I go with is company

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★★★★★

“Fantastic Family Holiday”

Written on: 10/05/2015

I was bit scared after reading couple of reviews but some how i booked holiday to Sharm and it was fantastic deal , value for money. Ignore reviews, you can certainly book holiday with Global hoppers as they are abta and atol bonded… Read Full Review

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★★★★★

“will book again”

Written on: 09/05/2015 by PaxtonMcGee418 (1 review written)

Holiday to turkey .Excellent customer service , we told our budget in the begining and everything was done accordingly and as promised all was smooth through out the holiday and back home. I would strongly recommend to everyone to book holiday with Global Hoppers and will book next year… Read Full Review

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★☆☆☆☆

“book with this company if you want to be completly...”

Written on: 29/04/2015 by COBSIEBOY (1 review written)

right from the start this company kept adding other charges to the price of holiday, did not answer email's therefore I had to phone them regarding documentation not being sent when it should. difficulty in language barrier extremely difficult to understand advisors. did not receive our return boarding passes prior to leaving the uk. very stressful they just kept saying that this was Ryanair policy, but we have travelled with Ryanair a few times and had not come across this. I emailed them… Read Full Review

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★☆☆☆☆

“Money down the drain”

Written on: 15/04/2015 by Jaxson205 (1 review written)

Before we even went they offered a cheaper hotel - "very beautiful, similar to the one you chose, sir". So I said it's fine. After reading the reviews I wouldn't go in there if they paid me. Have a look yourselves at Telemachos Hotel Corfu - the one I chose was Alexandros. First of all the latter one is 4 star and the first is 2 star. When I chose 4 star hotel who in their right mind would offer me to swap for a 2 star??? Also this hotel shouldn't even be offered to pigs, trip advisor pictures… Read Full Review

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★★★★★

“Excellent service ”

Written on: 14/04/2015 by TrentCochran494 (1 review written)

We booked a family holiday to Torremolinos with Global hoppers. As always, i worry that as a company i had not heard of, and had read some of the negative reviews, things wouldnt be straight forward!! how wrong i was! Everything from start to finish was perfect. I had to phone them up once, regarding the boarding passes, as i had been given information that i needed to check in online, however, this was a mistake, and the company do it all for you, and you print off the boarding passes from the… Read Full Review

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★☆☆☆☆

“don't believe the prices, from £141pp to £282.94”

Written on: 07/04/2015 by quaz (1 review written)

i have been searching online for an affordable holiday, when i discovered a site that globalhoppers.co.uk seem to be the only participants. i searched areas and places i know and there it was my ideal holiday, 1 week all inclusive for £141pp so after looking around decided to ring and book the holiday, all was going well until it came to them telling me the price £565!! significantly higher than the £282 i was expecting, as i only had £530 in my account, they said i could pay that now and… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 04/04/2015 by Keelie123 (1 review written)

Regarding customer service:- I have currently booked my holiday with your company. I believe I have been treated unfairly as I was asked the names of the passengers and couldn't properly understand the customer service operative as she had a strong accent. I did correct the operative a couple of times with the correct name and spelling. As I have said it was very hard to understand the operative because of her accent. I have received the paper work and it has been spelt incorrectly… Read Full Review

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★☆☆☆☆

“very bad hoilday”

Written on: 30/03/2015 by amanda.richards (1 review written)

from start to finish ,never had bad holiday ,from booking to go on holiday and return ,never book with this company again ,tranfers drop of wrong hotel and had to find the right one our sleves ,very noise hotel nothing to do in day ,no tea or coffee before 8 in morning ,as nothing in room to make one ,no day trips to book ,full of school kids on trips , for a 4 star hotel I would not have gave it a 2 star ,very dispointed ,will not book with them again… Read Full Review

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★★★★★

“Fantastic”

Written on: 26/03/2015 by zbMitchell337 (1 review written)

Spoke to a gentlemen called Mark Wright. Fantastic service, spent so much time finding the perfect holiday for me. Will defiantly book another holiday with him. He was also very patient as I had many questions and requirements. … Read Full Review

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★☆☆☆☆

“A Nightmare !!!!”

Written on: 21/03/2015 by Eileenevo (1 review written)

Global hoppers I would never ever book with them again , never been so stressed out booking a holiday as I was with them , what stated out as a cheap week away I ended up paying £150 more than was the price ,had to email and phone around 7 days before holiday just to get contact with them as they had not sent any notivcation at all .Everything was last minet needed the holiday to get over booking it… Read Full Review

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