never use again worst people ever!!!!

Global Hoppers - www.globalhoppers.co.uk
★★☆☆☆
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From 304 reviews
26.0% of users recommend this

Sandrafahy's review of Global Hoppers - www.globalhoppers.co.uk

“never use again worst people ever!!!! ”

★☆☆☆☆

written by Sandrafahy on 04/08/2016

I've not even had my holiday 3 weeks I've been trying to pay off and no one has called back, when I call sales they answer straight away but admin never answer or call back, also been told I can not cancel a 16 year old a holiday to turkey even after everything that's going on over there. There is no communication with global hoppers! Would never never recommend to any one and will never be using again! Happy to lose my deposit because there such a useless company

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Johnsonjan's Response to Sandrafahy's Review

Written on: 08/08/2016

I'm sorry to hear about that. We lost money and even though they are members of ABTA they did nothing to help us and we ended up having to spend our holiday money on essentials. Complain about them to ABTA as they don't deserve to be members.

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Ghcustomeservice's Response to Sandrafahy's Review

Written on: 09/08/2016

We are extremely sorry to hear that you have received no response from our admin team but recent industry failures and incidents overseas have led to them being inundated with queries and they have not been able to reply as quickly as normal. With regard to Turkey, we are not ourselves suppliers – we act only as agents for the companies with whom reservations are made and we can only pass on the advice we are given. Under normal circumstances, unless the Foreign Office advise against travel to an area, operators will not offer free cancellations and there is nothing we can do to influence them in that decision. However, please make contact with us via the link at the top of this page so that your enquiries can be dealt with as quickly as possible.

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