Gala Hotels Reviews -

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Latest Reviews


“We had Hilton Amsterdam reservation through...”

Written on: 04/07/2015 by 381Barnett (1 review written)

We had Hilton Amsterdam reservation through GalaHotels. Com upon arrival to the hotel we were told that our reservation does not exist. My Credit card was charged during reservation process. We had to pay full hotel price at the time of check in and wait a day for the room to be available. Do Not Do any reservations with Gala Hotels… Read Full Review

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“Never book hotel room”

Written on: 13/06/2015 by RodolfoA (1 review written)

I tried to book a hotel from this webpage. I paid with a debit card, they carged me and sent me an email with the confirmation Two days later, they sent me an email asking me to send them a photo of my credit card (I paid with debit) and also a photo of my passport. All by email. In my country, this is illegal to ask you for a photo of your bank card. They refused to book the hotel, and they didn't return me the money. Also its impossible to talk to them by phone. Not recommended. Be careful… Read Full Review

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“Invalid vouchers provided”

Written on: 23/04/2015 by lvCaldwell415 (1 review written)

I booked a hotel through Galahotels and they provided me with a voucher. After consulting the hotel, I learned this hotel had never heard of Galahotels and they informed me they would not accept my voucher on arrival… Read Full Review

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“Excellent Site”

Written on: 06/07/2014 by Kiarag186 (1 review written)

Recommended booking site. Everything went very smooth and the price of the hotel was very acceptable… Read Full Review

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Written on: 20/01/2014

I booked a hotel with GALA HOTELS on Friday. On Monday morning (today), at the time of our stay I had received an email with the cancellation notice. 'I am sorry to inform you that we could not confirm your reservation at Executive Hotel due a technical problem. We tried to reach you by phone and mail but we could not. Your reservation has been cancelled and we are going to refund all amount to your credit card as soon as possible.' We are going to Italy today and we have not place to… Read Full Review

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“So far so good...”

Written on: 17/01/2014

Yesterday I made a reservation at the Melia Cohiba in Havana for the end of February through Galahotels. Everything went smooth and I got vouchers right away. Today I wrote an e-mail to the hotel and they confirmed they got my reservation all right. My credit card has not been charged yet, and this is also OK. Until now I have nothing to complain about. However I read so many negative feedbacks online that I will express my opinion only after getting to the hotel and confirming that all is… Read Full Review

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“I go on lots of mini breaks and I have been in to...”

Written on: 24/04/2013

I go on lots of mini breaks and I have been in to every website on booking hotels. Your website beats the lot for value.Since I found you I wouldn't use anybody else… Read Full Review

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