Fly.co.uk Reviews - www.fly.co.uk

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★★★☆☆
3.4 / 5
67% of users recommend this
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★☆☆☆☆

“Flight booking info”

Written on: 29/08/2013 by dixie56 (1 review written)

I called this company 3 times and was promised immediate email. Still no mail from them. My flight is most important. Why do they not reply? I paid in good faith. I travel to Viet Nam many times without problems… Read Full Review

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★★★★★

“Quick, cheap & efficient”

Written on: 28/08/2013

I am not sure how I found fly.co.uk, but am glad I did. I was looking for a cheap return flight from the middle east to UK at short notice. The best offers for price and flight times/connections was fly.co.uk. Booking was simple and confirmation of details etc by email was efficient and clear. This has to be one of the best online flight booking services. Will definitely use again… Read Full Review

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Dixie56's Comment

Written on: 29/08/2013

Lucky you. I booked return flight to Viet Nam. Still no confirmation, I called via tel 3 times. They told me i will have email in 1 hr. Still no reply. Dont even have the decency to reply.

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Qsac's Comment

Written on: 30/08/2013

Mmm, that is disappointing to hear

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★★★★☆

“Fast and reliable”

Written on: 22/08/2013 by Szemejo (1 review written)

Having had problems with my internet booking for some flights, I was recommended to try fly.co.uk. With this company the booking procedure was simple and quick, and the price compares favourably with what other booking agents were offering. It now remains for me to fly on the flights booked. If, as expected, all goes well, I will try booking again with fly.co.uk… Read Full Review

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★★★★★

“Very happy with the online booking”

Written on: 15/08/2013 by Margaretornellas (1 review written)

It was the first time I've booked anything on line. I was very happy with the ease of the whole booking. The web site is easy to follow and all the queries I've had have been answered quickly and informative… Read Full Review

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★★★★★

“Fly.com is excellent”

Written on: 14/08/2013 by Andgallivan (1 review written)

Excellent and easy to use totally transparent and user friendly, a must have for any frequent traveller it has a get out back up should you make a mistake or your plans change and I've used this twice and it is very useful all in all great value and easy to use… Read Full Review

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★★★★★

“One very happy customer.”

Written on: 12/08/2013

This is the first time I have booked with fly.co.uk, the service they gave me was excellent, the assistance I received from the help centre was perfect. I would definitely recommend to any one looking to book flights to anywhere in the world, to check out there website, I'm sure you will be more than happy. Thanks again for all your assistance. Jan Fitzsimons, Southern Spain… Read Full Review

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★★★★★

“Great first experience”

Written on: 05/08/2013 by tanyaingram (1 review written)

I have never used fly.co.uk before and have been very impressed. I made a mistake with my booking, which fly.co.uk helped me correct without difficulties or penalty on the phone. I have had to make a few email enquiries which have been answered promptly. Very few other companies offer this service and it's very reassuring.. Very pleased with the service… Read Full Review

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★★★★★

“quickly convinient time saving”

Written on: 04/08/2013 by raulkg (1 review written)

I booked four tickets from this website,very quickly,easy to find the flight you need,the price is ok. When there is something wrong with my credit card,the staff was kind and helpful… Read Full Review

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★★★★★

“On line flight service”

Written on: 03/08/2013 by Valerya (1 review written)

Usually for me the thought of booking on line is quite daunting to say the least. But I have found this companies approach to be so very user friendly and helpful. The speed of all responses during and after making the booking is amazing. I have absolutely no worries about recommending this service to my friends who like me travel a lot during the year. In fact I already havem… Read Full Review

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★★★★☆

“Easy to use”

Written on: 31/07/2013

An easy to use site; Correspondence was quick and all conformation and relevant information was available almost immediately. Customer care on the phone was straight forward and satisfactory… Read Full Review

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★★★★★

“Flying with Fly.co.uk”

Written on: 30/07/2013

This is the fourth time we have booked our flight through Fly.co.uk and I couldn't praise them enough. Very efficient and we shall definitely be using them again… Read Full Review

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★★★★★

“Good support via call centre”

Written on: 29/07/2013

I have taken several flights with LY both as referrals from tripadvsor and direct online booking and twice needed to liaise by phone due to events beyond their control. On both occasions the call centre were prompt and provided information clearly promptly by phone backed up with rapid email communication reassuring me the my travel plans would proceed, which they did! The call agents were polite, friendly, helpful, identified solutions quickly and backed up the communication with prompt emails… Read Full Review

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★★★★☆

“Great service”

Written on: 28/07/2013

I recently booked a flight with fly.co.uk and found them to be a very efficient service. Booking online was quick and straightforward and the communication I received was reliable and informative. I would definitely recommend them… Read Full Review

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★★★★★

“Absolutely Brilliant ”

Written on: 23/07/2013 by paul24020 (1 review written)

This was the first time we had booked with fly.co.uk and i am really impressed with the level of customer service right form the first enquiry and up to booking,payment and correspondence we could not have asked for more from any company,i am already looking to book for next year as soon as the flights become available for the dates we require. Highly recommended… Read Full Review

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★★★★☆

“Efficient service for a traveller”

Written on: 20/07/2013

My flight was easy to select and then pay for. Fly.co.uk kept me informed from the moment of booking through to the day of the flight. One niggle ... a message described as "an important update" about the flight did not tell me anything new. I had to compare the "updated" flight details very carefully to see that nothing had changed. If possible it would be better to have clarity from the sender as to whether I'm reading the latest info OR altered info… Read Full Review

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★★★★☆

“easy no hassle does the job”

Written on: 03/07/2013

as above easy no hassle and does the job pricing easy to get the right choice i am happy over all with the service provided,everything so easy no need to follow up with any queries as everything is self explanatory as you go through your online booking,will use this service again… Read Full Review

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★☆☆☆☆

“Beware you will get ripped off”

Written on: 02/07/2013 by Pomy2004 (1 review written)

DO NOT, I REPEAT DO NOT USE THIS COMPANY....... I booked a ticket to Malaysia online and paid with my credit card, I then received an email from them saying that the ticket was not confirmed and could go up in price and even have the airline and flight date changed until confirmation, I waited and waited but still no confirmation email. I had to book a connecting flight onto Australia nd was worried that it would change prices if I waited too long, so I decided to cancel the transaction as up… Read Full Review

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★★★★★

“booking with fly.co.uk is so simple”

Written on: 29/06/2013

This was my first time booking with fly.co.uk and I found the whole process so simple. We booked the flights way back in October 2012 and fly.co.uk kept us up to date immediately with any flight changes. My only concern was when I couldn't find my e-tickets and when I asked for replacements I was told that I had already received them. Fortunately I found them in my re-cycle bin. Other than that the whole flight booking was so easy… Read Full Review

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★★★★☆

“Very Good Customer Services”

Written on: 16/06/2013

I found your customer service veru helpful. The called me back or emailed me immediate each time I asked a question or sought clarification. I would definitely use them again… Read Full Review

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★★★★★

“Very Satisfied”

Written on: 12/06/2013 by shanthan (1 review written)

3 minutes ago Very Satisfied! I made a booking for a return air ticket to Canada - all went very well. I also purchased an insurance in case I need any date changes in the future. I am very satisfied about the customer service. They were responsive and sorted all issues very promptly. Also sent updates regarding my flight. So far all went very well and I really found a very cheap ticket with fly.co.uk. I am due to fly in the next days and will write a review if I experience any… Read Full Review

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