Fly.co.uk Reviews - www.fly.co.uk

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★★★☆☆
3.4 / 5
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Latest Reviews

★☆☆☆☆

“shocked by service fee”

Written on: 16/10/2014 by mcO'Brien141 (1 review written)

Disgusting, underhand, sneaky. It is not clearly displayed and came as a total surprise. When I emailed to complain I got a stock e mail reply which shows they are used to this. Don't go near them. … Read Full Review

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★☆☆☆☆

“Hidden Charges AVOID”

Written on: 27/06/2014 by vmSalazar399 (1 review written)

Bought flights thinking that it was a fair price, suddenly on the invoice they had added around £60 worth of charges. I was shocked that they have the right to charge this. NEVER AGAIN… Read Full Review

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★☆☆☆☆

“Not Clear Charges”

Written on: 24/05/2014 by iwSutherland483 (1 review written)

I have booked with Fly, They have a site that DOES NOT MAKE ALL COSTS CLEAR. I have learned my lesson and will NEVER book with them again. Please be warned… Read Full Review

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★☆☆☆☆

“Beware service cost”

Written on: 01/05/2014 by WillieEllis (1 review written)

I really did not realise that when I entered my payment detial which did not show a service charge that this would occur. I at least expected to confirm this amount once seen but it was too late and I really regret having booked through them… Read Full Review

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★☆☆☆☆

“Avoid this company like the plague! They are using a...”

Written on: 15/03/2014 by Rodneyf173 (1 review written)

Avoid this company like the plague! They are using a .co.uk domain but are based in Germany, have no easy was to contact them and add fees that make Ryanair look saintly! All for things you can easily do online for free. They then try to threaten you to pay their fees, take unauthorised money from you account and add extras you didn't expect. Firms like this need to be shut down!… Read Full Review

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★☆☆☆☆

“AVOID at all costs”

Written on: 06/03/2014 by FrancescaWhite464 (1 review written)

As you will be able to see after a simple google, this company rip people off all the time. I went on their website via another website and clicked through to confirm flights etc only to find that they wanted £15 for using a debit card. I didn't go ahead with the booking but they still charged me a penny to check the account was live - I now expect that they will attempt to charge my card without authorisation as they have done many times before to other people. Google before you book… Read Full Review

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★☆☆☆☆

“bad as it gets”

Written on: 20/01/2014

This is the second time I used them, the first one last year was for my 16 year old grandson travelling alone. They changed the flight details over and over and ended up offering him a flight to America with so many long layovers it was a 28 hour journey when we rejected that they gave us one on a different day. Sorted it out eventually and yes it was a great price so I sucked it up. Decided to try them again......... big mistake. If something sucks the first time I should have learned. I… Read Full Review

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Susuandmo's Comment

Written on: 21/01/2014

Seen many comments about how cheap they are and I agree but found the same flight on Expedia cheaper and I felt much more comfortable with them. I wrote this review because I spent half a day on the phone or computer calling the airline and credit card and sending many emails back and forth. Since I wrote the review I had one email saying my order was cancelled then an hour later saying they were stilll going to charge me 100 pounds. Good luck with that is my response. I had not completed checkout before their website had a glitch and they want me to pay. Err no.

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★★★★★

“A worthwhile experience”

Written on: 06/01/2014 by KarenandMartin (1 review written)

I rang the number and was greeted by a friendly representative who couldn't do enough for me. I had numerous options to be explored for our trip to Australia with a layover of at least 12 hours being one of my requests. I was fairly flexible with the day of travel which helped, but it still meant that several flight options has to be reviewed before we came up with the one that was best suited. I was more than pleased with the service and had email confirmation of the booking straight away… Read Full Review

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★★★★★

“Fly. co. uk...yes please!”

Written on: 21/10/2013 by PeterJW (1 review written)

I have used fly.co.uk a number of times and I have found them to give good service at a good price and would recommend them for both business and for your holiday. Recently I had to change my flight, this was accomplished by fly .co.uk efficiently, I found the customer service team very helpful and sorted out my change of flight without delay. It is important to me to get home on time and as cheaply as I can! I have use a numbers of others but Fly.co.uk are my first choice!… Read Full Review

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★★★★☆

“The best agency around”

Written on: 12/10/2013 by inconnu (1 review written)

The Fly is fantastic. Not only did they get me the cheapest flights available from Faro, Portugal to Toronto, Canada, but a few days before I was due to fly they sent me an email containing much useful information. Additionally, they got me an airline that allows two bags instead of the usual one these days with a total weight of over 60 kilogrammes which was just what I wanted… Read Full Review

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★★★★☆

“Travel Made Easy”

Written on: 06/10/2013

Booking with fly.co.uk has been easy and positive on every occasion with prices that are usually lower than booking directly with the airline. The online process is simple and straightforward - important for me with technology - and I am kept up to date with any important changes to the flights - something that happens now and again with travel to and from Portugal at certain times of the year. I would definitely recommend and will book again for my regular trips to the UK and back. … Read Full Review

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★★★★★

“Flight booking”

Written on: 05/10/2013 by Georgebaird (1 review written)

First time booking flights with fly.co.uk,and found the process and price were the best out there. … Read Full Review

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★★★★★

“Great Booking Service”

Written on: 04/10/2013

Wanted a flight from Charleston, Carolina to Atlanta, Georgia, but not knowing where to start, accessed the internet. Fly.co.uk came up with a very clear picture of availability and prices and were very efficient about confirming the booking. Minor changes by the airline were quickly communicated to me and the whole process was exceedingly smooth. Well done!… Read Full Review

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★★★★★

“very good service”

Written on: 20/09/2013 by pangani (1 review written)

i just booked with fly .co and their service was so fast i could not believe it i have never seen such a fast service like this even on phone i spoke to some one and he was so good so i think avery one should book with fly .co.uk and they send my paper work straight on my email. so i will book again… Read Full Review

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★★★★☆

“Quick and easy service”

Written on: 18/09/2013

Yes, would use this service again, easy to use, booked a flight paid the money, and received confirmation quickly. No problem… Read Full Review

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★★★★★

“Very easy and fast!”

Written on: 18/09/2013

The booking on fly.co.uk was very easy to understand. They have a huge range on available flights and we had our documents very fast! Go on!… Read Full Review

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★★★★☆

“It was nice”

Written on: 15/09/2013

I am Japanese. Actually I was worried about can get a ticket before booking and before go to airport. but it was no problem. good service and cheap ticket I think. so I want to use fly.co.uk. thank you… Read Full Review

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★★★★★

“I don't buy any tickets before checking first on fly.co.uk”

Written on: 06/09/2013

I am Brazilian and I travel from UK to Brazil up to two times a year. I do not know understand how they k manage to offer ticket prices cheaper than the Brazilian flight companies websites!!! And what it is more incredible: sometimes the companies do not have the fight dates that they can offer! This is the second time I am using the service and I am fully satisfied. The customer service is excellent to. They answer your emails in a matter or minutes (depending when you call, of course!) and… Read Full Review

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★☆☆☆☆

“Problems with payment - Fly.co.uk / Unister”

Written on: 02/09/2013 by bmangualde (1 review written)

On May 21st, I bought two air tickets from London to Edinburgh for a three days holiday in late June. £111.29 total, including airport and booking fees (£40.00 for the last). I used an International Credit Card for this purchase. While in Edinburgh, I got a phone call from a company named Unister telling me that the website's £40.00 booking fee was not paid. I did not understand, once everything was ok with the air company (easyjet). I asked them to get in contact later as I was on… Read Full Review

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Bmangualde's Response to bmangualde's Review

Written on: 02/09/2013

Just to be fair: I got in touch with Unister and I have deduced the banking fee from the money transfer to them.

From now on, I will no longer use their services. I wish this comment helps them to improve the quality of their services.

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★★★★☆

“good service”

Written on: 02/09/2013

I am happy for your great service,and i feel seay to booking on your websit,i'll back and share the experience to my friends… Read Full Review

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