Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.2 / 5
53
85% of users recommend this
? Ask our helpful community of experts about this product or company
Fly Cheapest - www.flycheapest.co.uk - Ask a question now

Media Gallery for Fly Cheapest - www.flycheapest.co.uk

Fly Cheapest - www.flycheapest.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Our Flights were cancelled by the agent, who retained...”

Written on: 26/07/2015 by SistaBenji97 (1 review written)

Our Flights were cancelled by the agent, who retained our payment for 2 months and did not notified us of cancellation. Litigation proceedings initiated… Read Full Review

Report this review
★☆☆☆☆

“Incompetent ”

Written on: 20/07/2015 by O'Learyzc325 (1 review written)

I booked two flights to Egypt with this travel centre , on 9 July 2015 , and paid them the full amount of £1266 through a web link they provided over the phone , I received an email from them stating my flight date and time with Egypt air ,10 days later and after many phone calls , they now tell me they aren't able to provide me those tickets which booked 10 days earlier, and I've got to write to them to have any chance of getting my money back , a very agonising experience, take my advice… Read Full Review

Report this review
★☆☆☆☆

“this company took my money with no ticket...”

Written on: 19/07/2015 by Harveyei18 (1 review written)

this company took my money with no ticket… Read Full Review

Report this review
★☆☆☆☆

“STAY AWAY FROM THIS SITE!! ”

Written on: 07/07/2015 by 1970Baxter (1 review written)

I booked and paid for 7 flights to Orlanda lthrough Fly Cheapest last September 2015. We are due to fly this Friday 10 July but have no etickets!!! We started chasing it up a fortnight ago but could never get to speak to the person who booked our flights.  He was always on the phone or suddenly not in. We arranged several call backs but never received one. I spoke to others too  but no-one could tell me about my tickets. As it turned out, we contacted Condor airlines ourselves who… Read Full Review

Report this review
★☆☆☆☆

“If you have any respect for your money, then DO NOT go...”

Written on: 25/06/2015 by Haganrv365 (1 review written)

If you have any respect for your money, then DO NOT go through with these people. ALL the top rated reviews are fake and made up by their staff. I am at a loss of words at how bad the customer service really is! Trust me, the discount is really really not worth the hassle - You will hate yourself. DO NOT GIVE THEM YOUR MONEY - I GUARANTEE YOU WILL REGRET IT… Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE!!!!! EVER ”

Written on: 19/04/2015 by rfJames125 (1 review written)

This site...........DO NOT USE IT EVER. The reviews itself look suspiciously from members of their company...capital letters and that? Prince got me tickets, but mysteriously it never went through, however, all my funding was taken. When I rang Prince was off then when he was in he was in a meeting then another phone call later he apparently hadn't come in it was lie after lie. Saying they would give my money back but no action was taken. Luckily, I know ways to get it back, but I'm also… Read Full Review

Report this review
★☆☆☆☆

“DO NOT TRUST THEM!! - Honest review”

Written on: 10/03/2015 by weMurdock224 (1 review written)

Very unprofessional, rude staff and Manager is always missing. Manager will always make the decisions but he is always in 'meetings'. Cannot get hold of the relevant people. They promise call backs and they never get back to you. You buy a ticket, after payment are told its none refundable. My worst flight booking experience ever and this is not an exaggeration. DO NOT TRUST THEM!!!!… Read Full Review

Amermughal's Comment

Written on: 21/03/2015

100 %true please please do not trust these people they are 100 % froud they my took money after that they never issue my tickets so I been calling them every day 20 calls staff is very roud they tell thir false name and every time when you call different person will answer the phone and will say this person dose not work for us main person will never answer your phone and you will struggle to get your money back and you are lucky if you can

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“ never trust them”

Written on: 25/02/2015 by 166Dominguez (1 review written)

They bluff people by reserving tickets in 2 airlines, one which customer requested and another with a cheaper flight. Then they inform customers at the last moment that due to some technical problem the tickets were not confirmed so advise for the alternate option which would be cheaper one. They trick people and earn a lot of profit on each ticket… Read Full Review

Cookingwithsanah's Comment

Written on: 03/03/2015

I have been tricked by this company by £6022 and the verbal abuse they gave me in addition, I have managed to report it to uk fraud action team and they are dealing with it but I guess it is a very slow process but I need more people to report it so we can get this company closure from uk and stop them harassing more people. Please drop me a line and I can inform you how to go about reporting them. I appriciate your time and look forward to hear from you.

Reply to this comment

Lisaselena's Comment

Written on: 12/03/2015

Hi, I have been waiting for a refund from them for half a year now and everytime I call I get the same excuses.

Reply to this comment

Landsferg's Comment

Written on: 08/07/2015

Hi, I have just posted a review yesterday and would like to hear how you go about reporting them. Our credit card company is in the process of trying to get refund but like you am furious that they are still allowed to operate.

Reply to this comment
Report this review Read 3 Comments
★☆☆☆☆

“bunch of cheaters”

Written on: 24/02/2015 by srHenderson1955 (1 review written)

Never trust these guys. I booked 2 tickets with Swiss Airlines in 2 months advance. I paid a hefty anount for it. 5 days before travel I am told the tickets are not confirmed so wont get the boarding pass. I was provided alternate tickets with Saudi Airlines which was £300 cheaper per ticket. They cheated £600 from me for 2 tickets. I would never recommend then to anyone. They cheat people. … Read Full Review

Report this review
★☆☆☆☆

“worst travel company”

Written on: 23/02/2015 by Tyronev441 (1 review written)

Remember all customers this company is not IATA registered co.So if you got any problem regarding your ticket or refund there is no way you can get help .When you phone the travel agent staff they will give low price,and will promice you to give you e ticket straight away once you make the payment,but after you make the payment they will make stories about reliasing eticket ,then they ask for more money,do not go on the travel agent speech they are very sweet talkative .this is my personal… Read Full Review

Cookingwithsanah's Comment

Written on: 04/03/2015

Hello dear you are right, pay a little bit more elsewhere but please do not deal with them ever. It causes emotional breakdown and they make you feel so so so down. You end up hating yourself for trusting them. They say they have a office in barking Essex but police have been there and there is nothing in existence. The guy who pretends to be a manager of uk based fly chepest company but he is bad. Watch out for the sales manager based in India call centre is the biggest trickster you will ever come across to. Not only they make individual people like us fool but they have ripped many small travel agencies in uk. I would like to see this company closed down ASAP. One victim of fly chepest never got his tickets or money back for his two tickets booked for an urgent trip to Pakistan, he planned to take his mother to Pakistan due to her nature of saviour illness and her wish to take her last breath in Pakistan , she died but they never apologised or compensated her son. I am so disgusted to deal with them it has been the worse experience of my lifetime. I have lost my money 6022 and had to buy urgent tickets from your travelshop based in Bolton , our trip to Saudi Arabia for ten passenger costing me 8765 pound in total because of the peak time of the year and not having enough time as we are flying on 29th march, I have been made emotionally so broken by this people that I can't describe it enough. This experience has made me feel so hopeless about my trip on 29th march that if it was upto me I would cancell it but by doing so I will be letting other nine family member down including my mother who is grieving over the lost of my father.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“WORST TRAVEL AGENCY”

Written on: 29/01/2015 by RACHEL1225 (1 review written)

This agency offers nothing but empty promises. They lure people with sweet talks and irresistible offers but when you pay, you will not get anything and you wont get your money back. If you care for your hard earned money, NEVER BOOK FROM THIS AGENCY… Read Full Review

Lisaselena's Response to RACHEL1225's Review

Written on: 04/02/2015

Hello, I just wanted to know your situation and what you have done to deal with it as I am in the same and have not been able to receive my money back.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Terrible Company”

Written on: 14/01/2015

If you truly care for your hard earned money, you will not book or use any other services from this agency. They will try to fool you with their cheap prices but they will not provide you with anything you paid for. Be mindful. Do not book with this agency… Read Full Review

Report this review
★☆☆☆☆

“Please don't use this travel agency”

Written on: 07/01/2015 by Roshan841 (1 review written)

My worst flying experience coz of this travel agency. In spite of booking the flight 2 month prior and then while arriving at the airport. I was told that my ticket is not confirmed and I was denied boarding. I had to manage my own accommodation for that night as the agency could not book me into any other flight on the same day. Customer service is the horrible and I was the one, who used to chase them for updates on my booking every time. They are rude and will make you feel all the more… Read Full Review

Report this review
★☆☆☆☆

“Beware of this company”

Written on: 19/12/2014

I dont understand why review center does not post all the negative reviews of this company. My friend and i had a terrible experience from this company but not one of our reviews showed up. Beware of this company. … Read Full Review

Report this review
★☆☆☆☆

“Dodgy company. Beware.”

Written on: 15/12/2014 by Saniyaha352 (1 review written)

They will lure you with cheap prices but once paid, you will get nothing but headache and empty promises. This is a company of cheaters. Beware… Read Full Review

Report this review
★☆☆☆☆

“Absolutely Terrible”

Written on: 02/12/2014 by adWren89 (1 review written)

Never in my life have I recieved a poor service like this.I have spoke to some poor advisers in mt time but nothing compares to the abusive tone thier agents use.They threaten you,give you false information.The adviser is called Frank.I have paid them for my ticket and supposedly im in some que to get my ticket which they told me I would get straight away by email.The list goes on. NEVER USE THIS DODGY COMPANY… Read Full Review

Sulemanhafeez's Comment

Written on: 02/12/2014

If you have been put through to them by deal checker price comparison site. Contact them. They are based in London .flycheapest aka travel shoppe are in India. they are just scam.

Reply to this comment

Claire2045's Comment

Written on: 05/12/2014

The same thing happened to me. They said they will send my ticket within 48 hrs of payment but i never heard anything from them after i paid for the ticket. I keep chasing them just to at least get my money back. The whole experience is just ridiculous. Did you get your money back?

Reply to this comment

Sulemanhafeez's Comment

Written on: 07/12/2014

Hi!These people are just bad.dont expect any ticket or money from them. I manage to get money back from deal checker after telling them that I'll take legal action against them. It's their parent website based in uk. Funny enough getting in touch with the person at deal checker ,money got paid in my account within an hour(out of office hours).

Reply to this comment
Report this review Read 3 Comments
★☆☆☆☆

“Cheating Company”

Written on: 29/11/2014

I just want to share my experience of an online company called flycheapest (.co.uk). If you're looking for appalling customer service, continual deception, obstructive behaviour, a litany of excuses, unanswered emails and long line of promises to return calls never being kept, then flycheapest (.co.uk) is probably the travel company you're looking for. They also specialise in invisible tickets after making their customers think they have a confirmed booking and after having paid a very large… Read Full Review

Report this review
★☆☆☆☆

“Worst travel agency”

Written on: 29/11/2014 by Catherine178 (1 review written)

They just want your money. Once you paid, you will have to endure the pain of running after them to get the service you paid for. Beware of this company… Read Full Review

Report this review
★☆☆☆☆

“nightmare come true”

Written on: 14/11/2014 by swak7 (2 reviews written)

Never in my travel history have I ever come across a more horrible travel agency and such terrible services. All staff whether the travel consultant, their managers or the top managers are trained to only give nonsense to clients. Their imaginary tickets only exist in the imagination of the flycheapest staff.... The staff is so rude and when you push them to give you proof of booking they threaten to cancel your booking and it get worst...after making you wait for 12 days they have the nerve… Read Full Review

Fly_Customerservices's Response to swak7's Review

Written on: 20/11/2014

Hi,
May we please have your booking details so that we can look in to it and resolve the issued ASAP.

Customer Services.
Fly cheapest

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“no regards for the customers and no ticket booked ”

Written on: 11/11/2014 by divyasesha (1 review written)

Booked my tickets to go back home with them and never received a confirmed E-ticket. I was initially told that this would be delivered within 48 - 72 hours but it took over a week and was never delivered, despite constantly chasing them every day. I kept getting responses in the form of, "don't worry, it is in the queue". Finally I was told about a week later that the ticket has been taken out of queue and that the airline is overbooked therefore they do not want to book me on that flight. They… Read Full Review

Swak7's Response to divyasesha's Review

Written on: 14/11/2014

so reflects what I suffered with them, the staff is horrible, worst travel agency I have ever come across and all of the staff is trained to feed clients nonsense stories

Reply to this comment

Mike747's reply to Swak7's Comment

Written on: 16/11/2014

did you actually get tickets from them in the end, I am concerned that I won't be getting any tickets and will have to cancel my trip.

Reply to this comment

Sulemanhafeez's Response to divyasesha's Review

Written on: 28/11/2014

Did you get refund or did you travel on those tickets?

Reply to this comment

Fly_Customerservices's Response to divyasesha's Review

Written on: 20/11/2014

Hi Divya,
Good day.
Please accept our apologies for the delay in processing your booking Your E Tickets were delayed however Your E Tickets have been sent to you last week with no extra amount charged then originally quoted you.

Hope we are good now.


Regards,
Customer Services.
Fly Cheapest.

Reply to this comment

Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have had pretty much the same experience, numerous emails and phone calls and no answers just continuously fobbed off with " your tickets are in process " and " you will have your tickets in 48 hours " and nothing happens. In my instance they haven't taken payment which is why I have been chasing them. I am now at the point where the manager will not return my calls or my emails. I am now in the situation where it is now too late to get any reasonably priced tickets and the dates I have booked with them are fully booked elsewhere. I expect I will get the same story about the flights being overbooked and no tickets available for me. I need to know who to see in order to take these people to task. This was a very important visit for me and my family back home to South Africa and now we won't be able to go it seems. I am so annoyed about this, these people have no respect for anyone, the way they do business is surely against trading standards.

Reply to this comment

Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have been having the exact experience myself. Did you eventually get your tickets ?

Reply to this comment

Divyasesha's reply to Mike747's Comment

Written on: 16/11/2014

I did eventually get the e-ticket but only when I asked for a refund. I was told it would take 3 days and then when I pushed for some form of proof of refund being processed I got an email saying the original tickets have been confirmed. Really dodgy

Reply to this comment
Report this review Read 7 Comments
overview