Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.2 / 5
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★☆☆☆☆

“Cheating Company”

Written on: 29/11/2014

I just want to share my experience of an online company called flycheapest (.co.uk). If you're looking for appalling customer service, continual deception, obstructive behaviour, a litany of excuses, unanswered emails and long line of promises to return calls never being kept, then flycheapest (.co.uk) is probably the travel company you're looking for. They also specialise in invisible tickets after making their customers think they have a confirmed booking and after having paid a very large… Read Full Review

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★☆☆☆☆

“Worst travel agency”

Written on: 29/11/2014 by Catherine178 (1 review written)

They just want your money. Once you paid, you will have to endure the pain of running after them to get the service you paid for. Beware of this company… Read Full Review

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★★★★★

“Amazing, professional, best ”

Written on: 28/11/2014 by Makenaa87 (1 review written)

Excellent service by your colleague, called ti check the offer and got the best offer available in market. Have been looking for ticket for long time, your colleague gave the best offer which could not resist. She was so patience and professional and help me with what i needed Thanks you once again. Definitely will recommend people… Read Full Review

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★★★★★

“Very polite and helpful”

Written on: 27/11/2014 by bmFarley64 (1 review written)

Very enthusiastic and polite staff . She listen all our queries and react accordingly . I have been travelled for so many year but never get this kind of treatment. Such a blessed company to have this staff... … Read Full Review

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★★★★★

“My experience of Fly Cheapest”

Written on: 26/11/2014 by 465Gomez (1 review written)

I booked my flights to Thailand with Fly Cheapest, with my agent Jay Rogers. He was extremely helpful in finding me the cheapest flight exactly for the dates I wanted. I will happily recommend Fly Cheapest to all friends and family. Great service!… Read Full Review

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★★★★★

“Sugra Razzak (jay Rodgers)”

Written on: 26/11/2014 by Sugrarazzak (1 review written)

The service was great. Jay kept me informed and was very patient with me as I took a number of days to confirm my booking. Thank you jay. I have recommended fly cheapest to family and friends and will be coming back to jay for my in laws flight tickets in spring. I really liked how Jay was very polite and called me on the arranged times. The only thing that I was a little unhappy about was that the price had increased by £20 on each ticket at the time of booking… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/11/2014 by Swapna786 (1 review written)

It was very nice to talk over phone. I got the good feel when I was called first time and got impressed because of the way she has been given the service and their patience and gives me the best price I never heard from any of the other agencies. I already referred my friends this URL and the person who has been booked the ticket for me. Thanks … Read Full Review

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★★★★★

“They got me the best price for tickets”

Written on: 24/11/2014 by Amandagobey (1 review written)

My name is Amanda I've called travel cheapest after finding their phone contact in Lero's magazine ( a Brazilian magazine distributed in london). I was searching for the best deal that I could get for my family holiday. The lady was very polite and helpful. She got me the best deal for my trip!! I will definitely use their services again and I told some friends about them already… Read Full Review

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★★★★★

“Excellent Service Overall”

Written on: 23/11/2014 by eaNeville1977 (1 review written)

Booked AI tkt Lon- Bom return with them. Very Competitive price. Excellent service. Very helpful and patient with searching for the best fare options. Will book with her again for our USA trip in August. Emailed the Pdf version of the eticket promptly. The whole process took only an hour including payment on BTpayment website… Read Full Review

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★★★★★

“Excellent service , very competitive price”

Written on: 23/11/2014 by Dudley188 (1 review written)

Efficient service, would recommend , very patient in dealing with customers, gave all options and choices… Read Full Review

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★★★★★

“brilliant service and brilliant price ”

Written on: 20/11/2014 by kangnasoin (1 review written)

Brilliant service by the girl called Grace...Got a very good deal, i am very pleased to use your service .I will always contact Fly Cheapest for my future travel and recommend it to my friends and family too .. … Read Full Review

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★★★★★

“flights to Vietnam”

Written on: 20/11/2014 by kathyfoster (1 review written)

Jay Rodgers was very professional and helpful. I was tired of calling every agency and the fare they offered me was pathetic. .. I know my travel dates are busy but cnt afford 1200 gbp per person. Then I found this website flycheapest on internet. I spoke to jay he offered one stop flight under 850 gbp and saved over 1000 gbp in total. Everything went smooth and got my tickets by post as well. Thanks to flycheapest Mrs. Foster… Read Full Review

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★★★★☆

“Very good !!”

Written on: 20/11/2014 by Piercese66 (1 review written)

This was my secind experience with fly cheapest.The tickets were definitely cheaper than the main airline websites.Very cooperative staff, very helpful. It has been a wonderful experience… Read Full Review

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★★★★★

“Rachaels service was fantastic wouldn't go else where”

Written on: 20/11/2014 by Maurerje42 (1 review written)

Service was fantastic and extremely helpful.I really appreciated the professional it and courtesy of the agent and will def be a frequent customer of hers.I will definitely get my friends to try your organisation because I find everything from the agent to the quickness of passage of information to be exceptional and of the highest professionality.I liked the way my Agent paid attention to my needs and acted upon them with speed and professionality and I liked everything about it… Read Full Review

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★☆☆☆☆

“nightmare come true”

Written on: 14/11/2014 by swak7 (2 reviews written)

Never in my travel history have I ever come across a more horrible travel agency and such terrible services. All staff whether the travel consultant, their managers or the top managers are trained to only give nonsense to clients. Their imaginary tickets only exist in the imagination of the flycheapest staff.... The staff is so rude and when you push them to give you proof of booking they threaten to cancel your booking and it get worst...after making you wait for 12 days they have the nerve… Read Full Review

Fly_Customerservices's Response to swak7's Review

Written on: 20/11/2014

Hi,
May we please have your booking details so that we can look in to it and resolve the issued ASAP.

Customer Services.
Fly cheapest

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★☆☆☆☆

“no regards for the customers and no ticket booked ”

Written on: 11/11/2014 by divyasesha (1 review written)

Booked my tickets to go back home with them and never received a confirmed E-ticket. I was initially told that this would be delivered within 48 - 72 hours but it took over a week and was never delivered, despite constantly chasing them every day. I kept getting responses in the form of, "don't worry, it is in the queue". Finally I was told about a week later that the ticket has been taken out of queue and that the airline is overbooked therefore they do not want to book me on that flight. They… Read Full Review

Swak7's Response to divyasesha's Review

Written on: 14/11/2014

so reflects what I suffered with them, the staff is horrible, worst travel agency I have ever come across and all of the staff is trained to feed clients nonsense stories

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Mike747's reply to Swak7's Comment

Written on: 16/11/2014

did you actually get tickets from them in the end, I am concerned that I won't be getting any tickets and will have to cancel my trip.

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Sulemanhafeez's Response to divyasesha's Review

Written on: 28/11/2014

Did you get refund or did you travel on those tickets?

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Fly_Customerservices's Response to divyasesha's Review

Written on: 20/11/2014

Hi Divya,
Good day.
Please accept our apologies for the delay in processing your booking Your E Tickets were delayed however Your E Tickets have been sent to you last week with no extra amount charged then originally quoted you.

Hope we are good now.


Regards,
Customer Services.
Fly Cheapest.

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Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have had pretty much the same experience, numerous emails and phone calls and no answers just continuously fobbed off with " your tickets are in process " and " you will have your tickets in 48 hours " and nothing happens. In my instance they haven't taken payment which is why I have been chasing them. I am now at the point where the manager will not return my calls or my emails. I am now in the situation where it is now too late to get any reasonably priced tickets and the dates I have booked with them are fully booked elsewhere. I expect I will get the same story about the flights being overbooked and no tickets available for me. I need to know who to see in order to take these people to task. This was a very important visit for me and my family back home to South Africa and now we won't be able to go it seems. I am so annoyed about this, these people have no respect for anyone, the way they do business is surely against trading standards.

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Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have been having the exact experience myself. Did you eventually get your tickets ?

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Divyasesha's reply to Mike747's Comment

Written on: 16/11/2014

I did eventually get the e-ticket but only when I asked for a refund. I was told it would take 3 days and then when I pushed for some form of proof of refund being processed I got an email saying the original tickets have been confirmed. Really dodgy

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★★★★★

“FLYCHEAP VALUES CUSTOMER SATISFACTION ALWAYS! ”

Written on: 28/10/2014 by 124Porter (1 review written)

The customer service has always been fantastic. the team has always assisted with booking the best fares available and going beyond the call of duty to ensure i am 100%satisfied. Thank you… Read Full Review

Mike747's Comment

Written on: 16/11/2014

Do you work for them ? I find you review hard to believe.

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★★★★★

“Jay Rodgers, fantastic service”

Written on: 12/10/2014 by Spearshn340 (1 review written)

I contacted your organisation with the task to find two tickets to India at the busiest time of the year, Jay who took my initial call was efficient, polite and a delight to do business with. I will recommend him and your firm to my friends. There is nothing I can criticise, Jay even oferred to print off our boarding passes once we had provided the advance information, that is such good customer service. Fantastic… Read Full Review

Mike747's Comment

Written on: 16/11/2014

My initial experience was good, dealt with this lady who left the company soon after taking my booking. I have chased up on my e tickets for two months now and still not received them despite being promised them a couple of times. For the past week I have been trying to get an answer from the so called manager who despite leaving at least 6 messages for him and three emails has not bothered to come back to me. I have never experienced this level of poor customer service ever.

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Fly_Customerservices's Comment

Written on: 20/11/2014

Hi,
Good day.
Is your issue resolved now,if not,please let us know your booking details and we will look in to it ASAP.

Regards,
Customer Services.

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★★★★★

“Excellent service”

Written on: 26/09/2014 by Benjamin8 (1 review written)

Quick and efficient service for our flight booking and particularly impressed that we could pay from our on-line banking system with no trouble - all done in a short space of time and E-tickets arrived very quickly without any worry on our part - which we have had with other companies in the past. Will certainly recommend the company to our friends. There was nothing we didn't like at all about the company… Read Full Review

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★★★★★

“Exemplary service and price!”

Written on: 03/09/2014 by JennieSokoto (1 review written)

The advisor was incredibly helpful and patient whenever I phoned with a query or change of date. I spent the whole afternoon online looking for flights to Sri Lanka and no-one came close in price for a direct flight with superb timings. We are thrilled and have saved both the advisor and the company's phone number in our phones. We were given clear and accurate information concerning ATOL protection and our e tickets arrived when promised. Don't bother shopping around for Sri Lankan flights… Read Full Review

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