Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.1 / 5
394
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★★★★★

“Fantastic service!! Very good customer service, will...”

Written on: 08/12/2014 by Curranjo247 (1 review written)

Fantastic service!! Very good customer service, will always recommend. Good experience. And appreciated travel agent / call handler Mr Jay Rodgers's help… Read Full Review

Meenie's Comment

Written on: 15/12/2014

This review might be coming from one of their staff. There is certainly nothing good about this company. They are a bunch of cheaters trying to lure people with cheap prices, false hopes and empty promises just to get money and leave them with nothing at all. Beware.

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★★★★★

“Prompt,polite and patient.”

Written on: 05/12/2014

The staff that attended to me made me feel very good from the beginning of the booking till the time and day I received my e-tickets.I am greatly impressed.I am using Fly Cheapest for the first time and I was given a warm welcome.I wish all staff will be like the one that attended to me-prompt,polite and patient… Read Full Review

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★☆☆☆☆

“Absolutely Terrible”

Written on: 02/12/2014 by adWren89 (1 review written)

Never in my life have I recieved a poor service like this.I have spoke to some poor advisers in mt time but nothing compares to the abusive tone thier agents use.They threaten you,give you false information.The adviser is called Frank.I have paid them for my ticket and supposedly im in some que to get my ticket which they told me I would get straight away by email.The list goes on. NEVER USE THIS DODGY COMPANY… Read Full Review

Sulemanhafeez's Comment

Written on: 02/12/2014

If you have been put through to them by deal checker price comparison site. Contact them. They are based in London .flycheapest aka travel shoppe are in India. they are just scam.

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Claire2045's Comment

Written on: 05/12/2014

The same thing happened to me. They said they will send my ticket within 48 hrs of payment but i never heard anything from them after i paid for the ticket. I keep chasing them just to at least get my money back. The whole experience is just ridiculous. Did you get your money back?

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Sulemanhafeez's Comment

Written on: 07/12/2014

Hi!These people are just bad.dont expect any ticket or money from them. I manage to get money back from deal checker after telling them that I'll take legal action against them. It's their parent website based in uk. Funny enough getting in touch with the person at deal checker ,money got paid in my account within an hour(out of office hours).

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★★★★★

“Highly Recommended. ”

Written on: 02/12/2014 by Sid16 (1 review written)

5 star to the lady who booked my ticket. Thanks… Read Full Review

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★☆☆☆☆

“Cheating Company”

Written on: 29/11/2014

I just want to share my experience of an online company called flycheapest (.co.uk). If you're looking for appalling customer service, continual deception, obstructive behaviour, a litany of excuses, unanswered emails and long line of promises to return calls never being kept, then flycheapest (.co.uk) is probably the travel company you're looking for. They also specialise in invisible tickets after making their customers think they have a confirmed booking and after having paid a very large… Read Full Review

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★☆☆☆☆

“Worst travel agency”

Written on: 29/11/2014 by Catherine178 (1 review written)

They just want your money. Once you paid, you will have to endure the pain of running after them to get the service you paid for. Beware of this company… Read Full Review

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★★★★★

“Amazing, professional, best ”

Written on: 28/11/2014 by Makenaa87 (1 review written)

Excellent service by your colleague, called ti check the offer and got the best offer available in market. Have been looking for ticket for long time, your colleague gave the best offer which could not resist. She was so patience and professional and help me with what i needed Thanks you once again. Definitely will recommend people… Read Full Review

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★★★★★

“Very polite and helpful”

Written on: 27/11/2014 by bmFarley64 (1 review written)

Very enthusiastic and polite staff . She listen all our queries and react accordingly . I have been travelled for so many year but never get this kind of treatment. Such a blessed company to have this staff... … Read Full Review

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★★★★★

“My experience of Fly Cheapest”

Written on: 26/11/2014 by 465Gomez (1 review written)

I booked my flights to Thailand with Fly Cheapest, with my agent Jay Rogers. He was extremely helpful in finding me the cheapest flight exactly for the dates I wanted. I will happily recommend Fly Cheapest to all friends and family. Great service!… Read Full Review

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★★★★★

“Sugra Razzak (jay Rodgers)”

Written on: 26/11/2014 by Sugrarazzak (1 review written)

The service was great. Jay kept me informed and was very patient with me as I took a number of days to confirm my booking. Thank you jay. I have recommended fly cheapest to family and friends and will be coming back to jay for my in laws flight tickets in spring. I really liked how Jay was very polite and called me on the arranged times. The only thing that I was a little unhappy about was that the price had increased by £20 on each ticket at the time of booking… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/11/2014 by Swapna786 (1 review written)

It was very nice to talk over phone. I got the good feel when I was called first time and got impressed because of the way she has been given the service and their patience and gives me the best price I never heard from any of the other agencies. I already referred my friends this URL and the person who has been booked the ticket for me. Thanks … Read Full Review

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★★★★★

“They got me the best price for tickets”

Written on: 24/11/2014 by Amandagobey (1 review written)

My name is Amanda I've called travel cheapest after finding their phone contact in Lero's magazine ( a Brazilian magazine distributed in london). I was searching for the best deal that I could get for my family holiday. The lady was very polite and helpful. She got me the best deal for my trip!! I will definitely use their services again and I told some friends about them already… Read Full Review

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★★★★★

“Excellent Service Overall”

Written on: 23/11/2014 by eaNeville1977 (1 review written)

Booked AI tkt Lon- Bom return with them. Very Competitive price. Excellent service. Very helpful and patient with searching for the best fare options. Will book with her again for our USA trip in August. Emailed the Pdf version of the eticket promptly. The whole process took only an hour including payment on BTpayment website… Read Full Review

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★★★★★

“Excellent service , very competitive price”

Written on: 23/11/2014 by Dudley188 (1 review written)

Efficient service, would recommend , very patient in dealing with customers, gave all options and choices… Read Full Review

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★★★★★

“brilliant service and brilliant price ”

Written on: 20/11/2014 by kangnasoin (1 review written)

Brilliant service by the girl called Grace...Got a very good deal, i am very pleased to use your service .I will always contact Fly Cheapest for my future travel and recommend it to my friends and family too .. … Read Full Review

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★★★★★

“flights to Vietnam”

Written on: 20/11/2014 by kathyfoster (1 review written)

Jay Rodgers was very professional and helpful. I was tired of calling every agency and the fare they offered me was pathetic. .. I know my travel dates are busy but cnt afford 1200 gbp per person. Then I found this website flycheapest on internet. I spoke to jay he offered one stop flight under 850 gbp and saved over 1000 gbp in total. Everything went smooth and got my tickets by post as well. Thanks to flycheapest Mrs. Foster… Read Full Review

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★★★★☆

“Very good !!”

Written on: 20/11/2014 by Piercese66 (1 review written)

This was my secind experience with fly cheapest.The tickets were definitely cheaper than the main airline websites.Very cooperative staff, very helpful. It has been a wonderful experience… Read Full Review

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★★★★★

“Rachaels service was fantastic wouldn't go else where”

Written on: 20/11/2014 by Maurerje42 (1 review written)

Service was fantastic and extremely helpful.I really appreciated the professional it and courtesy of the agent and will def be a frequent customer of hers.I will definitely get my friends to try your organisation because I find everything from the agent to the quickness of passage of information to be exceptional and of the highest professionality.I liked the way my Agent paid attention to my needs and acted upon them with speed and professionality and I liked everything about it… Read Full Review

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★☆☆☆☆

“nightmare come true”

Written on: 14/11/2014 by swak7 (2 reviews written)

Never in my travel history have I ever come across a more horrible travel agency and such terrible services. All staff whether the travel consultant, their managers or the top managers are trained to only give nonsense to clients. Their imaginary tickets only exist in the imagination of the flycheapest staff.... The staff is so rude and when you push them to give you proof of booking they threaten to cancel your booking and it get worst...after making you wait for 12 days they have the nerve… Read Full Review

Fly_Customerservices's Response to swak7's Review

Written on: 20/11/2014

Hi,
May we please have your booking details so that we can look in to it and resolve the issued ASAP.

Customer Services.
Fly cheapest

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★☆☆☆☆

“no regards for the customers and no ticket booked ”

Written on: 11/11/2014 by divyasesha (1 review written)

Booked my tickets to go back home with them and never received a confirmed E-ticket. I was initially told that this would be delivered within 48 - 72 hours but it took over a week and was never delivered, despite constantly chasing them every day. I kept getting responses in the form of, "don't worry, it is in the queue". Finally I was told about a week later that the ticket has been taken out of queue and that the airline is overbooked therefore they do not want to book me on that flight. They… Read Full Review

Swak7's Response to divyasesha's Review

Written on: 14/11/2014

so reflects what I suffered with them, the staff is horrible, worst travel agency I have ever come across and all of the staff is trained to feed clients nonsense stories

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Mike747's reply to Swak7's Comment

Written on: 16/11/2014

did you actually get tickets from them in the end, I am concerned that I won't be getting any tickets and will have to cancel my trip.

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Sulemanhafeez's Response to divyasesha's Review

Written on: 28/11/2014

Did you get refund or did you travel on those tickets?

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Fly_Customerservices's Response to divyasesha's Review

Written on: 20/11/2014

Hi Divya,
Good day.
Please accept our apologies for the delay in processing your booking Your E Tickets were delayed however Your E Tickets have been sent to you last week with no extra amount charged then originally quoted you.

Hope we are good now.


Regards,
Customer Services.
Fly Cheapest.

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Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have had pretty much the same experience, numerous emails and phone calls and no answers just continuously fobbed off with " your tickets are in process " and " you will have your tickets in 48 hours " and nothing happens. In my instance they haven't taken payment which is why I have been chasing them. I am now at the point where the manager will not return my calls or my emails. I am now in the situation where it is now too late to get any reasonably priced tickets and the dates I have booked with them are fully booked elsewhere. I expect I will get the same story about the flights being overbooked and no tickets available for me. I need to know who to see in order to take these people to task. This was a very important visit for me and my family back home to South Africa and now we won't be able to go it seems. I am so annoyed about this, these people have no respect for anyone, the way they do business is surely against trading standards.

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Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have been having the exact experience myself. Did you eventually get your tickets ?

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Divyasesha's reply to Mike747's Comment

Written on: 16/11/2014

I did eventually get the e-ticket but only when I asked for a refund. I was told it would take 3 days and then when I pushed for some form of proof of refund being processed I got an email saying the original tickets have been confirmed. Really dodgy

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