Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.2 / 5
87% of users recommend this
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★★★★★

“Blown away”

Written on: 23/01/2014 by Cheryldene (1 review written)

I was blown away by the excellent service I received from the advisor. Very efficient. Within minutes of submitting my query she was on the phone sorting out my ticket. I managed saving £400 by using fly cheapest.co.uk, from my original quote. I will definitely use them from now on. Thank you… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 21/01/2014 by sparkydog1 (1 review written)

The service and price are outstanding, the advisor and her team are the tops. I will definetely use them for all my travelling. Mike Sheridan, Blackpool UK… Read Full Review

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★★★★★

“Booking - Simple and Happy Experience.............”

Written on: 19/01/2014

While surfing the net looking for flights to Zimbabwe, I submitted my phone number onto the Fly Cheapest website. Within minutes I received a call from a member of the Fly Cheapest sales team. Being from a Sales and Marketing background, I was very impressed. The girl was very good, listened to what I wanted and went out of her way to get me the requested dates. She pointed out the sense of urgency in making a decision sooner rather than later and she was right. She and the company really… Read Full Review

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★★★★★

“BOOKING MADE EASY”

Written on: 14/01/2014 by WILLIAMRAY (1 review written)

Booked australia with this company , and it only took a few calls and i was booked very easily, thanks to the advisor who was fantastic, who did everything she could to help, will definately use this company again, and the fares are brilliant as well thanks again… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/01/2014

Brilliant communication with staff, straight forward, helpful and very friendly, and will use this company again when needed… Read Full Review

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★★★★☆

“very good service provided by the agent”

Written on: 10/01/2014

My name is G.S.SOKHI and this is the first time I have dealt with fly cheapest.I was very pleased with Jay who dealt with my request.From the first moment I rang Jay was very efficient and courteous and kept me informed untill the deal was not finished… Read Full Review

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★★★★★

“I usually find the process of trying to book flights...”

Written on: 09/01/2014 by krystle33 (1 review written)

I usually find the process of trying to book flights very stressfull but this was very easy and stressless, they were very friendley and helpful. They looked up alot of flight information for different days and airlines and found me the best one. I would definitely use them again… Read Full Review

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★★★★★

“Best on line booking experience”

Written on: 08/01/2014 by Raza07 (1 review written)

Hi my name is rizwan and I have to say that this is best on line experience I ever had I have done booking on line before but was let down by the agent or been promised a price which they could not offer me when it come to booking. I was served by Mr Jay who was very helpful and got me best deal within the dates I was looking for and also within my budget. I would definitely recommend it and will use their services in future… Read Full Review

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★☆☆☆☆

“ABSOLUTELY RUBBISH..”

Written on: 20/12/2013

I dont want to recommend this website to anybody. They tell you something and does something. At the end before you fly, check your tickets you would find them cancelled. It takes hundreds of calls and you end up with many sleepless nights(after payment) thinking about whether you still be travelling or atleast you get your money back. For a common man, these kind of people give lot of troubles. Whenever you book a ticket with any agent I suggest to look for IATA number and ATOL proptection… Read Full Review

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★☆☆☆☆

“Total Rubbish”

Written on: 19/12/2013 by bakshi.sameer (1 review written)

They charged me £700 times 4 = £2800 for the tickets. When I received the tickets, I can see airlines has charged them ONLY under £500 per ticket (so under £2000 for 4 tickets) That is a clear cut overcharge of £800. When I called to confront, they tell me that they have deals with airlines where they get some cancelled seats and in order to get that, they paid airlines. I called up airlines and they confirmed all they received was under £500 per ticket. I categorically asked them… Read Full Review

Kateflycheapest's Response to bakshi.sameer's Review

Written on: 20/12/2013

Dear Mr. Bakshi,

As now you have spoken with me, Kate, Quality Manager, I believe your concern has now been addressed.In case you still have any queries please feel free to write to me directly.

Thanks

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Bakshi.sameer's reply to Kateflycheapest's Comment

Written on: 24/01/2014

Hello Kate,

Now that I am back from holiday and under no kind of pressure/threat from you on cancellations, I would like to clarify a few things for others who read tihs review.

1. You threatened me a few hours before my flight to cancel my tickets if I dont remove this review from this website.
2. You forced me to reply to your emails saying I am OK to fly on whatever terms you have laid just to prove to your CEO that you have dealt with the issue.
3. You even threatened me to cancel my return flight tickets if I dont reply to your email saying "Everything is OK" once I reach India.


Is this the kind of customer service you provide being a "Quality Manager"? Shame on you, shame on your company.

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Bakshi.sameer's Response to bakshi.sameer's Review

Written on: 24/01/2014

A very interesting story on what happened when "FlyCheapest" read this review.

1. I was threatened by their Quality manager on phone a few hours before my flight that she will cancel my tickets if I dont remove this review from this website.
2. She forced me to reply to her emails saying I am OK to fly on whatever terms she has laid just to prove to her CEO that the issue has been dealt with.
3. I was even threatened that my reutrn tickets will be cancelled if I dont reply to her email saying "Everything is OK" once I reach India.


Is this the kind of customer service this company provide and is this how their "Quality Manager" behave to their customers? Shame on you, shame on your company.

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★★★★★

“Thanks for a good service!”

Written on: 19/12/2013 by mombasaboy (1 review written)

Fantastic!!! Was great to have my ticket arranged swiftly by Fly Cheapest. She did a great job in making sure i got the ticket I wanted. Wishing you a merry Christmas and a prosperous New year… Read Full Review

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★★★★☆

“Very helpful travel advisor. Thanks Jay”

Written on: 18/12/2013

Prompt and accurate travel advise given. Will recommend to prospective travellers… Read Full Review

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★★★★☆

“Fly Cheapest Always”

Written on: 18/12/2013

Great service, very quick and simple, staff were very co-operative, polite and easy to talk to. Can't wait to go to Sri Lanka. Ranjan… Read Full Review

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★★★★★

“brazil world cup”

Written on: 12/12/2013 by fa1995 (1 review written)

the agent jay was very helpfull and patient i will use your company again yours sincerely kevi turner… Read Full Review

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★★★★★

“holiday to australia”

Written on: 06/12/2013

excelent service with booking to australia in oct required late booking for another seat on same flight flycheapest managed to provide and at another good price. … Read Full Review

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★★★★★

“Pleasantly suprised”

Written on: 04/12/2013

I was really anxious about using a company I hadn't heard of and who dealt with queries only over the phone but I was completely put at ease once on the call. Robb helped me find the best deal for me to Thailand with a set itinery and specific airports in and out. He found me flights with short stop overs with a brilliant airline as its the first time I'm flying alone. Really pleased… Read Full Review

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★★★☆☆

“good”

Written on: 03/12/2013

I was involved into a lot of confusion to start with, but as it says, all that ends well is good. The advisor was very efficient in dealing with my queries and resolved the issues. … Read Full Review

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★★★★★

“excellent & prompt service”

Written on: 02/12/2013

From start to finish, Jay my travel consultant at Fly cheapest was as helpful as could be. Even when i rang on a weekend to discuss something, he rang me back as soon as possible. Very pleased with the service and will use again and of course recommend to my friends and family yours sincerely Margaret Robinson… Read Full Review

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★★★★★

“Helpful staff”

Written on: 02/12/2013 by redeyeblue (1 review written)

I would just like to say a big thank you to the advisor at Fly Cheapest, she not only got me a good flight at the right price but she continued to check prices to get me a better deal even though i had selected my flight. Thanks guys excellent service… Read Full Review

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★★★★★

“Best service”

Written on: 02/12/2013 by Zuks (1 review written)

When I phones to buy the ticket, I was impressed with the level of customer service that I received from the advisor. She helped me to find the right ticket at the right price for me. She was very helpful, when I phoned her again as I was having trouble paying for my ticket, she assisted me in a very pleasant manner. Overall the service that I received was excellent I would definitely recommend a friend to buy ticket from you Kind Regards… Read Full Review

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