Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.2 / 5
85.1% of users recommend this
? Ask our helpful community of experts about this product or company
Fly Cheapest - www.flycheapest.co.uk - Ask a question now

Media Gallery for Fly Cheapest - www.flycheapest.co.uk

Fly Cheapest - www.flycheapest.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Do not book tickets with this company ”

Written on: 19/08/2013 by Gostlingp (1 review written)

We were promised two tickets to Australia, after 48 hours t Fly cheapest failed to send us our e-tickets and asked us to wait another two weeks (max). They withdrew the total amount but after two weeks still failed to provide any tickets. We asked for a full refund and after three weeks from the date we first made contact we are still awaiting any e -tickets.


We have now received a full refund from the company. 
Read Full Review

Report this review
★☆☆☆☆

“Prices are not as advertised”

Written on: 19/08/2013

I contacted this company today to book a flight for next year. they told me their advertised flights were not available for next year and never had been even though the dates given were all for the time I wished to travel. I was asked if I could book the flights online but the two operators I spoke to seemed unaware that reservations could not be made online and that if no flights are available at the price I book them then they can charge whatever they want. The operator then left the chat… Read Full Review

Report this review
★★★★★

“Very good”

Written on: 18/08/2013 by AZ35 (1 review written)

Very good travel agent, excellent service… Read Full Review

Report this review
★★★★☆

“Names are incorrect”

Written on: 29/07/2013 by pgsmyth_maidment (1 review written)

No problems with the process besides the names of the people traveling should be as follows: Mr Philip Graham Smyth-Maidment and Mrs Anne Yvonne Smyth-Maidment… Read Full Review

Report this review
★☆☆☆☆

“I want my money back!!!”

Written on: 28/07/2013

Booked tickets to fly to East Africa, paid deposit and paid the balance on credit card. A week before flight received an email saying that they were unable to offer the tickets because they had fallen out with Egypt air. They wanted £300 more to book another airline. We refused and asked for our money back. We are still waiting. Daily phone calls and them keep on lying to us saying the next day or after or the refund department is open at 12pm. Don't touch this travel agent for your safety!!!!!… Read Full Review

Report this review
★★★★☆

“really good service”

Written on: 23/07/2013

very helpful and got what i required, hopefully the flight will be as smooth as the booking!!!!!… Read Full Review

Report this review
★★★★★

“Excellent job. ”

Written on: 23/07/2013

Very pleased with the level of service. will like to use again. Got me a great deal saving me money. Thanks… Read Full Review

Report this review
★★★☆☆

“Excellent salesperson”

Written on: 22/07/2013

The salesperson I had to deal was excellent and very persistent in a nice way.The attitude of the sales person ensured they got my business. However it appears the company is not that well organized ( not the salespersons fault) and did not have facilities to take card payments ( so they said!!). Also when they quote fares you are not told there is an additional booking fee which is later added… Read Full Review

Report this review
★☆☆☆☆

“DONT MAKE A MISTAKE TO BOOK WITH FLYCHEAPEST!!!”

Written on: 19/07/2013 by waith (1 review written)

rang the travel agent of FLYCHEAPEST to book a ticket to Africa and was done within a second, the problem was that I was told to wait for my e-ticket on Monday since it was Saturday when I booked it. then the dramer started me chasing them to email me the confirmation which I never received and at this point it was Thursday,I asked for a refund and all they kept on telling me is that they have forwarded my acct details to the refund department. surely why would this people be left to… Read Full Review

Report this review
★★★☆☆

“good service But had 3 different prices in booking...”

Written on: 06/07/2013 by simbodyal (1 review written)

not bad. will use your service again… Read Full Review

Report this review
★★★★☆

“Service”

Written on: 05/07/2013

Good telephone/online service. Did have to request that e-tickets was due as i had paid in full and not just a deposit. The e-tickets then came promptly. Will contact them again for next longhaul flight… Read Full Review

Report this review
★★★★★

“i WENT ON-LINE TO find the cheapest flights from...”

Written on: 10/06/2013

i WENT ON-LINE TO find the cheapest flights from manchester to manila then to cagayan de oro .I spoke to an advisor and received excellent service,I would certainly use this service in the future I have no complaints whatsoever Mr. T J Williams… Read Full Review

Report this review
★★★★★

“Patience and getting things done”

Written on: 15/05/2013

I am happy with the service provide. The agent was very patient in all matters whether time or research. I don't think there is much to complain to just now. I got my tickets at a cheap price considering that the time of departure is very close… Read Full Review

Report this review
★★★★★

“Efficient,Reasonably priced.”

Written on: 15/04/2013

I have been really impressed by your services. Very friendly and always ready to offer great assistance. As a missionary who has travelled extensively using different travel and tour companies, This company has highly impressed me. I want to say a special thanks to the staff for going the extra mile. Big up to you guys :) … Read Full Review

Report this review
★★★★☆

“ Very Efficient, Helpful ”

Written on: 04/04/2013 by Green.Sylvia47 (1 review written)

very efficient staff member who kept me informed at all times throughout the booking process etc… Read Full Review

Report this review
★☆☆☆☆

“AVOID!!!!”

Written on: 29/03/2013

Do not book with these unless you would like to lose your money. We have been trying to get a refund for invalid tickets for months now but Fly Cheapest initially fed us lies and then continually ignore us. They are not a member of any professional body e.g. ABTA, ATOL and they get you to pay by bank transfer. This means that you have no avenue to get any money back when they deceive you and provide you with invalid tickets. Does anyone know the parent company of Fly Cheapest? I would like to… Read Full Review

Fly_Customerservices's Comment

Written on: 04/04/2013

Clients are advised to pay thru bank transfer only to avoid CC surcharge. Clients are not forced to pay in bank. It’s absolutely their choice; and moreover clients, like you, themselves opt for bank transfers as they are sometime reluctant to give card details over the phone.

Kindly give details of your reservation and the name of the sales agent. Necessary action will immediately be taken.

Just writing vague information about everything may not fetch any result in the end. Moreover readers will not believe your comment unless it’s supported by facts.

Thanks,

Customer Services
customerservices@flycheapest.co.uk

Reply to this comment

Jsmit's Comment

Written on: 09/04/2013

I have given my details many times but your company just ignores people. You only come on here as some sort of PR offensive.
You talk about writing vague information when the 1* reviews are the most detailed - a complete contrast to the poor grammar and brevity of the 5* reviews. Why don't you spend more time looking after your customers that scouring review websites and putting on bogus 5* reviews?

Reply to this comment

Debrice's Comment

Written on: 16/06/2013

Did you ever get your refund resolved? The parent company are TravelNMore Limited based in Uxbridge. have you noticed that none of their relevant sites have any address contact details? I had the same problem as yourself. Have issued Court proceedings and obtained a County Court Judgment and still no joy. Hope you find a solution.

Reply to this comment
Report this review Read 3 Comments
★★★☆☆

“Good price”

Written on: 23/03/2013

Ticket prices very competetive, though could improve on the time they issue the ticket by sending it as soon as payment is confirmed rather than 24-48 hours later… Read Full Review

Report this review
★☆☆☆☆

“ Omnishambles of a Travel Agency”

Written on: 22/03/2013

Booked flight to Sydney. Had to pay a deposit to check my credit card which was unusual. Then they rang me to check what amount they had taken. When I gave them the correct answer they took out the remainder. I later discovered that the money I had paid to Fly Cheapest of Uxbridge had actually been paid into the account of Eezie Travel Delhi India and as it is a foreign company I was charged £36.15 extra. It took endless phone calls and emails but they would not refund it. My credit card… Read Full Review

Fly_Customerservices's Comment

Written on: 04/04/2013

Kindly mention details of your reservation and the agent you booked with in order for company to take necessary action. Just writing vague information about everything may not fetch any result in the end. Moreover readers will not believe your comment unless it’s supported by facts.

Please mentioned details and necessary action will be taken on immediate basis.

Thanks,

Customer Services
Flychepaest.co.uk

Reply to this comment

Eilamann's Comment

Written on: 06/04/2013

I have given all the details you need in several emails sent to you at Customer Services. I would not post this review if you had complied with your legal requirement to refund the Air Passenger Tax to me. Cathay Pacific have informed me that you claimed this tax on January 10 2013 on my behalf and yet you still have not refunded it to me. Therefore, I have no alternative but to take legal action against your company.

Reply to this comment

Eilamann's Comment

Written on: 06/04/2013

Update on the above review 6/4/2013 Still no response from Fly Cheapest despite one phone call and four emails requesting repayment of Air Passenger Tax which is legally refundable. It is their legal responsibility to pay back this sum. They are breaking the law by refusing to pay. They have commented on this posting by saying that I have to give flight numbers etc. They have been given all this exact information in my emails and over the phone. All this company needs to do is to refund me to avoid legal action and further bad publicity. This has been going on since 10 January 2013.

Reply to this comment
Report this review Read 3 Comments
★★★★★

“clemencia_delacruz@yahoo.com”

Written on: 21/03/2013

Jay had been very helpful and patient in looking for our flights, when in times that i cannot speak to him, he is giving me a call back, he is also respectful, Fly Cheapest is highly recommendable to friends. Thank you very much… Read Full Review

Report this review
★★★★★

“accommodating and trusted travel agent”

Written on: 14/03/2013

I would recommend my friends to buy their tickets online at fly cheapest and look for [name removed] as the travel consultant… Read Full Review

Report this review
overview