Fly Cheapest Reviews - www.flycheapest.co.uk

★★★★☆
4.2 / 5
86.4% of users recommend this
? Ask our helpful community of experts about this product or company
Fly Cheapest - www.flycheapest.co.uk - Ask a question now

Media Gallery for Fly Cheapest - www.flycheapest.co.uk

Fly Cheapest - www.flycheapest.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service , very competitive price”

Written on: 23/11/2014 by Dudley188 (1 review written)

Efficient service, would recommend , very patient in dealing with customers, gave all options and choices… Read Full Review

Report this review
★★★★★

“brilliant service and brilliant price ”

Written on: 20/11/2014 by kangnasoin (1 review written)

Brilliant service by the girl called Grace...Got a very good deal, i am very pleased to use your service .I will always contact Fly Cheapest for my future travel and recommend it to my friends and family too .. … Read Full Review

Report this review
★★★★★

“flights to Vietnam”

Written on: 20/11/2014 by kathyfoster (1 review written)

Jay Rodgers was very professional and helpful. I was tired of calling every agency and the fare they offered me was pathetic. .. I know my travel dates are busy but cnt afford 1200 gbp per person. Then I found this website flycheapest on internet. I spoke to jay he offered one stop flight under 850 gbp and saved over 1000 gbp in total. Everything went smooth and got my tickets by post as well. Thanks to flycheapest Mrs. Foster… Read Full Review

Report this review
★★★★☆

“Very good !!”

Written on: 20/11/2014 by Piercese66 (1 review written)

This was my secind experience with fly cheapest.The tickets were definitely cheaper than the main airline websites.Very cooperative staff, very helpful. It has been a wonderful experience… Read Full Review

Report this review
★★★★★

“Rachaels service was fantastic wouldn't go else where”

Written on: 20/11/2014 by Maurerje42 (1 review written)

Service was fantastic and extremely helpful.I really appreciated the professional it and courtesy of the agent and will def be a frequent customer of hers.I will definitely get my friends to try your organisation because I find everything from the agent to the quickness of passage of information to be exceptional and of the highest professionality.I liked the way my Agent paid attention to my needs and acted upon them with speed and professionality and I liked everything about it… Read Full Review

Report this review
★☆☆☆☆

“nightmare come true”

Written on: 14/11/2014 by swak7 (2 reviews written)

Never in my travel history have I ever come across a more horrible travel agency and such terrible services. All staff whether the travel consultant, their managers or the top managers are trained to only give nonsense to clients. Their imaginary tickets only exist in the imagination of the flycheapest staff.... The staff is so rude and when you push them to give you proof of booking they threaten to cancel your booking and it get worst...after making you wait for 12 days they have the nerve… Read Full Review

Fly_Customerservices's Response to swak7's Review

Written on: 20/11/2014

Hi,
May we please have your booking details so that we can look in to it and resolve the issued ASAP.

Customer Services.
Fly cheapest

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“no regards for the customers and no ticket booked ”

Written on: 11/11/2014 by divyasesha (1 review written)

Booked my tickets to go back home with them and never received a confirmed E-ticket. I was initially told that this would be delivered within 48 - 72 hours but it took over a week and was never delivered, despite constantly chasing them every day. I kept getting responses in the form of, "don't worry, it is in the queue". Finally I was told about a week later that the ticket has been taken out of queue and that the airline is overbooked therefore they do not want to book me on that flight. They… Read Full Review

Swak7's Response to divyasesha's Review

Written on: 14/11/2014

so reflects what I suffered with them, the staff is horrible, worst travel agency I have ever come across and all of the staff is trained to feed clients nonsense stories

Reply to this comment

Mike747's reply to Swak7's Comment

Written on: 16/11/2014

did you actually get tickets from them in the end, I am concerned that I won't be getting any tickets and will have to cancel my trip.

Reply to this comment

Fly_Customerservices's Response to divyasesha's Review

Written on: 20/11/2014

Hi Divya,
Good day.
Please accept our apologies for the delay in processing your booking Your E Tickets were delayed however Your E Tickets have been sent to you last week with no extra amount charged then originally quoted you.

Hope we are good now.


Regards,
Customer Services.
Fly Cheapest.

Reply to this comment

Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have had pretty much the same experience, numerous emails and phone calls and no answers just continuously fobbed off with " your tickets are in process " and " you will have your tickets in 48 hours " and nothing happens. In my instance they haven't taken payment which is why I have been chasing them. I am now at the point where the manager will not return my calls or my emails. I am now in the situation where it is now too late to get any reasonably priced tickets and the dates I have booked with them are fully booked elsewhere. I expect I will get the same story about the flights being overbooked and no tickets available for me. I need to know who to see in order to take these people to task. This was a very important visit for me and my family back home to South Africa and now we won't be able to go it seems. I am so annoyed about this, these people have no respect for anyone, the way they do business is surely against trading standards.

Reply to this comment

Mike747's Response to divyasesha's Review

Written on: 16/11/2014

I have been having the exact experience myself. Did you eventually get your tickets ?

Reply to this comment

Divyasesha's reply to Mike747's Comment

Written on: 16/11/2014

I did eventually get the e-ticket but only when I asked for a refund. I was told it would take 3 days and then when I pushed for some form of proof of refund being processed I got an email saying the original tickets have been confirmed. Really dodgy

Reply to this comment
Report this review Read 6 Comments
★★★★★

“FLYCHEAP VALUES CUSTOMER SATISFACTION ALWAYS! ”

Written on: 28/10/2014 by 124Porter (1 review written)

The customer service has always been fantastic. the team has always assisted with booking the best fares available and going beyond the call of duty to ensure i am 100%satisfied. Thank you… Read Full Review

Mike747's Comment

Written on: 16/11/2014

Do you work for them ? I find you review hard to believe.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Jay Rodgers, fantastic service”

Written on: 12/10/2014 by Spearshn340 (1 review written)

I contacted your organisation with the task to find two tickets to India at the busiest time of the year, Jay who took my initial call was efficient, polite and a delight to do business with. I will recommend him and your firm to my friends. There is nothing I can criticise, Jay even oferred to print off our boarding passes once we had provided the advance information, that is such good customer service. Fantastic… Read Full Review

Mike747's Comment

Written on: 16/11/2014

My initial experience was good, dealt with this lady who left the company soon after taking my booking. I have chased up on my e tickets for two months now and still not received them despite being promised them a couple of times. For the past week I have been trying to get an answer from the so called manager who despite leaving at least 6 messages for him and three emails has not bothered to come back to me. I have never experienced this level of poor customer service ever.

Reply to this comment

Fly_Customerservices's Comment

Written on: 20/11/2014

Hi,
Good day.
Is your issue resolved now,if not,please let us know your booking details and we will look in to it ASAP.

Regards,
Customer Services.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Excellent service”

Written on: 26/09/2014 by Benjamin8 (1 review written)

Quick and efficient service for our flight booking and particularly impressed that we could pay from our on-line banking system with no trouble - all done in a short space of time and E-tickets arrived very quickly without any worry on our part - which we have had with other companies in the past. Will certainly recommend the company to our friends. There was nothing we didn't like at all about the company… Read Full Review

Report this review
★★★★★

“Exemplary service and price!”

Written on: 03/09/2014 by JennieSokoto (1 review written)

The advisor was incredibly helpful and patient whenever I phoned with a query or change of date. I spent the whole afternoon online looking for flights to Sri Lanka and no-one came close in price for a direct flight with superb timings. We are thrilled and have saved both the advisor and the company's phone number in our phones. We were given clear and accurate information concerning ATOL protection and our e tickets arrived when promised. Don't bother shopping around for Sri Lankan flights… Read Full Review

Report this review
★☆☆☆☆

“trouble with booking and paying”

Written on: 16/08/2014 by lyn65 (1 review written)

i rang to book my flight to be told they havin trouble takin halifax cards.do i do online banking so i can transfer my money or go to bank and deposit it into their acccount or i cud pay £1000 it would allow them to do that..that to me isnt right .so i refused and said no it doesnt matter.I later got a call from a gentleman apologizing and do i want to pay now (in so many words) im sorry but my custom is lost .what company has trouble taking you card payments… Read Full Review

Fly_Customerservices's Response to lyn65's Review

Written on: 20/11/2014

Dear Lynn,
Good day.
Our payment system doesn't accept HALIFAX cards.He had informed you about this at the time of booking however you never booked with us.




Regards,
Customer Services.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“At least as good as Skyscanner! ”

Written on: 18/07/2014 by MartinDavidLewis (1 review written)

The advisor was very efficient and polite, the price was good but just watch out for the extra £10 booking fee at the end. Mine was reduced to £5 when I questioned it. They were as good as Skyscanner… Read Full Review

Report this review
★☆☆☆☆

“I was offered a price to Larnaca that sounded too good...”

Written on: 17/07/2014 by Pinky57 (1 review written)

I was offered a price to Larnaca that sounded too good to be turned down, when I enquirer about this I was told that it was cancellation price, since I have never used the cimpany before I said I would pay a deposit and the balance when I received my tickets. One week later I still had not received my tickets, I gave them a deadline that if I did not receive this tickets by the 10th July I wanted a full refund, I received an email staring that there was going to be a further delay and as a… Read Full Review

Report this review
★☆☆☆☆

“Misleading website,rude agent!”

Written on: 16/07/2014 by New2this (1 review written)

I was very excited when I saw the web prices and thought they were too good to be true! I decided to call the number on top of the screen to reserve but the first thing the agent said was "ignore the website" and that's when alarm bells went off for me. He went on to quote me a fare that's nearly £300 more than advertised on the website saying I shouldn't expect to pay that price at this time of year. Fair enough,but neither should they advertise those prices! I tried explaining this point to… Read Full Review

Pinky57's Response to New2this's Review

Written on: 17/07/2014

What a surprise, I have had the same experience, bur unlike you I made a mistake of paying a deposit, and than no tickets turned up. I am still waiting for my refund three weeks later, countless e mails and phone calls, I have now reported to the local gazett and trading standards, next step is a small claims court.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“This is the first time I've booked online. I am very...”

Written on: 12/07/2014 by Munabhai (1 review written)

This is the first time I've booked online. I am very glad I had this brilliant lady who guided me and kept me informed. I liked the use of local numbers. My passport details could not be delivered so she gave a fax number. Well done. My e-ticket came through. She helped me book my seat. Brilliant. My boarding pass came through. She told me to download adobe. Polite, calm, informed and friendly. Yes I will book by flycheapest next time… Read Full Review

Report this review
★★★★☆

“good price”

Written on: 03/07/2014 by Kirbygm246 (1 review written)

good price for busy period and direct flight happy with service so far… Read Full Review

Pinky57's Comment

Written on: 10/07/2014

Where did u fly to.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“The agent was spot on in finding the flight and the...”

Written on: 21/06/2014 by sfBarnett167 (1 review written)

The agent was spot on in finding the flight and the duration of stop overs that I wanted… Read Full Review

Report this review
★★★★★

“first class service excellent”

Written on: 02/06/2014 by O'Neal353 (1 review written)

Very very helpfull and kept me informed all through the booking. I will be using this service in future and will reccomend to friends and family. The staff was very helpfull and very polite overall I was very impressed wiith the whole service and very special thanks to the advisor you were absolutely great… Read Full Review

Mike747's Comment

Written on: 16/11/2014

so impressed you don't know their name ? !!

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“helpful”

Written on: 01/06/2014 by Pruitt72 (1 review written)

just exactly how my flight would go through...less hours of stop over! thak you… Read Full Review

Report this review
overview