Written on: 30/07/2014 by flighhell (1 review written)
What ever you do do not book with this travel agency! I sought advise regarding the amount of refund I would receive and was incorrectly advised. On the basis of the incorrect information I proceeded to request for my trip to be cancelled to later find out that in fact I had lost over twice the amount stated by the travel agent £500! take my advise go elsewhere...... I have since tried a number of times to request information regarding their complaints procedure and they repeatedly put the phone down on me! Appalling customer care.
PS this company is not ABTA registered so like me you will need to go to court to try and resolve your situation.
As rated by real users
" Inefficient " Read More
" Needs refurbishment " Read More
" Excellent quick service " Read More
" Staff go above expectations " Read More
" Brilliant short break " Read More
Written by citytourist