Flight Hub Reviews - www.flighthub.com

Click here if this is your business
★☆☆☆☆
1.4 / 5
116
12% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Flight Hub www.flighthub.com - Ask a question now

Media Gallery for Flight Hub www.flighthub.com

Flight Hub www.flighthub.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“DO NOT BOOK WITH THEM ON THE PHONE EVER!”

Written on: 04/05/2015 by Laylah434 (1 review written)

Please DO NOT BOOK WITH THEM. Please don't use them. I am at a loss because they don't seem to do anything. Seems like they want to ignore me to make the problem go away anyway. I am the person who has been cheated and at loss. I called about a flight that was not confirming online. Since the rep could not book it he begged me to take another flight that I refused. Since he had my booking details and the credit card details for the previous booking that I inquired about; he had the audacity to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT GIVE THE COMPANY YOUR BUSINESS”

Written on: 26/04/2015 by SidneyAguirre (1 review written)

I have just ended what was a TWO AND A HALF HOUR customer service nightmare with 3 different agents, one a supervisor, and can say that this company should be avoided at all costs. The first representative, Suzette, gave me detailed information regarding the amount of money I would get back for a ticketing refund, which I confirmed multiple times with her before giving her the go-ahead to cancel the flight. It included $150 for flight cancellation (total amount for 2 tickets) and a $300 fee… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Customer Service DO NOT USE!!!”

Written on: 16/04/2015 by Ashley_87 (1 review written)

I have done a lot of travelling and have never come across a company that disgusts me more. Last October my husband and I booked a round trip flight to San Jose, Costa Rica for a February departure. We got all of our confirmation information to my email promptly as per the norm. We showed up to the airport for our flight on February 2 and were told that our flight had been changed. All of our flights were with Delta, except for our first connection from Vancouver to Las Angeles. The airline… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I live in Canada and recently bought a ticket from...”

Written on: 16/04/2015 by Hawkins186 (1 review written)

I live in Canada and recently bought a ticket from this website to Asia. at the time I made the payment, the invoice generated on the website was in US Funds, so I used my US credit card for this purchase, however, somehow, the website detected that I was from Canada, the charge on my credit card was converted to Canadian first and then converted back to US. I had to pay 16 dollars more. I find this absolutely ridiculous and when I called the customer service, they were saying there is not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst service ever !! Do NOT recommend it to anyone ”

Written on: 11/04/2015 by 482Norwood (1 review written)

They do not provide any help. Time of the flight changed for my return ticket they did not bother informing us about it. When called to speak with them they were brining unnecessary reasons and did not provide any help , I ended up purchasing a new ticket back home !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Careful, even on the canadian web site, the prices are...”

Written on: 11/04/2015 by Quinn1965 (1 review written)

Very unfriendly customer service. I broke up the transaction as I saw that it was in Us Dollar and not Canadian. Nevertheless, they booked my trip and charged my Visa. They also refused to return my payment even as I explained that I am not authorizing the booking. No customer care! Be careful with Flightthub! I will never do any business with them again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Stay Away from this company !”

Written on: 09/04/2015 by Breen419 (1 review written)

I wish i had the read the reviews before i booked my flight with Flighthub.com, let me tell you my story and how i got ripped off ! i booked 3 seats to NC for a business trip, the return dates got messed up and realized a days later and called to change the dates. They said oh no problem sure we can do that for you, i thought wow this is going to be easy but boy was i wrong so she came and said well there is small charge to do this it will be $125 per person penalty and $200 per person… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Booked on the WRONG flight by Flighthub!”

Written on: 05/04/2015 by nmyb (1 review written)

I booked with Flighthub today, April 4, 2015 and I deeply regret not doing a search on the net about any problems with them. I booked with sales agent by phone. She spent time repeating all the information back to me- the flight numbers, dates, departure and arrival times before billing my credit card. But when I got the confirmation by email, I was booked on the WRONG flight!! I called right back but they said she works in a different dept and the call couldn't be transferred. I asked them to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“the most bad service that i have never seen before”

Written on: 02/04/2015

i can't imagine that thèses informations that we see in the web page of this agence are so fault and trustless. i think there is no «professionnalisme». i called for three times and i asked a service in french, i past for every call 30 min waiting. i called for the fourth one and i asked to be served in English and asking to be patient with me(i am not good in English). i gave all the détails of the flight and even giving him the price. i saw all the informations in web page with a good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TERRIBLE COMPANY VERY SKETCHY”

Written on: 24/03/2015 by CassidyReviews (1 review written)

I booked a trip to Chicago with my family, and I had to cancel shortly after. I had to pay a $175 a person, plus a $200 flight fee. When trying to change the destination of my trip, they tried to tell me that my credit could not be applied unless I went to the same destination. When I asked to speak to a superior I was told all day that they were "busy". Once threatening that I had United Airlines on the phone, miraculously she could switch the destination of my flights, and said she would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cassidyreviews's Response to CassidyReviews's Review

Written on: 25/03/2015

Had to go through United Airlines to change my flight. The "change fee" was waved, and now I have a flight.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cassidyreviews's Response to CassidyReviews's Review

Written on: 25/03/2015

Had to go through United Airlines to get my flight changed. They were kind and it only cost me $182 a person. They also waived the "change fee" cost for me, as it was four months in advance.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cassidyreviews's Response to CassidyReviews's Review

Written on: 25/03/2015

Had to go through United Airlines to change my flight. The "change fee" was waved, and now I have a flight.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★☆☆☆☆

“Flight Change Status Notification”

Written on: 23/03/2015

After receiving a notification that my flight had changes, I called in to the number provided - the automated phone system is so frustrating that by the time I was able to talk to an agent I was thoroughly irritated. Once on with the agent she took well over 20 minutes to simply tell me the problem, then to resolve it she was taking yet another 20 to which I requested an email sent with the changes.....it was never sent! So with over an hour spent on the phone.... here I am yet again on hold… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible and Sketchy”

Written on: 23/03/2015 by Jordiny394 (1 review written)

I have never been treated so rudely or dealt with a company that has such sketchy policies. I don't know how they are getting around the Canadian law that says that the tax has to be included in the airplane ticket quote. It did not come up until after I had already pushed pay and the receipt came up $400 more. When I immediately tried to cancel I had to pay $75 to cancel. Expedia gives you 24 hours to cancel. Not only did I have to pay money to cancel but then they said that my credit card… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible Travel Agency”

Written on: 21/03/2015 by HeatherDobson238 (1 review written)

I made a one way itinerary Chicago to Chennai which had 2 connections in London & Frankfurt. The Flighthub.com customer rep told that my checked bags will be delivered in my final destination Chennai. On the day of my travel, My frist carrier is United Airlines. They told that I will not get my checked bags in my final destination chennai indeed I have to manually check in and check out in London. It need UK tourist visa whereas I only had transit visa. They also refused to issue boarding… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“costumer service is not good”

Written on: 18/03/2015 by ElliottJarvis (1 review written)

never booked ticket with flight hub...never ...never ,.. if u call for booking they will receive your cal less than 1m, after if u have any question and you will call agin it will takes you more than 30m. every repetitive has different answer for 1 simple que.. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful Flight Change Policy”

Written on: 17/03/2015 by Smart277 (1 review written)

First and last time I have used FlightHub. Didn't save much money on the flight and then when I had to change the flight I found out they charge $125 in addition to the $200 the airline charges. This is ridiculous and the site does not make this clear. It does say they charge a fee plus 3rd party fees which I assumed meant the difference in ticket prices because why would it make sense for them to charge $125 extra on top of the $200 fee? I called the airline who was very helpful and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ NEVER EVER TRUST FLIGHTHUB, WORST EXPERIENCE OF MY LIFE”

Written on: 12/03/2015 by cjad (1 review written)

NEVER EVER TRUST FLIGHTHUB, WORST EXPERIENCE OF MY LIFE, WORST SERVICE EVER, LOST 1000$, NEVER SEEN A COMPANY SO DISHONEST!!!! My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When we clicked to confirm the booking, everything was in order, my husband and I VERIFIED like 10 TIMES (because that's what you do when you are paying 1200$!!) that everything was in order, that the price and the dates were right. We printed the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible customer service”

Written on: 04/03/2015 by aprilann (1 review written)

The price does not include taxes and extra charges. Charged my credit card far more than the rip off price. Emailed customer service (recording gave email address-no one answered) and recording stated would resply within 6 hours. 2 days later called and prometed to talk to a booking agent and she could hardly speak english. Kept talking over me and told me to take my complaints to customer service via email. Stay away from this sight. The final amount is far more than what you think you are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst customer service to date. ”

Written on: 26/02/2015 by Kennedyso151 (1 review written)

Recently I booked really cheap flights to see my relatives in the US (I live in Canada) who I have not seen in many years and this was really my only chance to see them for a long time. I would like to mention that we didn't buy any travel insurance because we didn't expect anything to happen (who does). Barely 2 days after I received a letter from my dream school saying that I had made it through to the auditions. Only problem: the audition (that you cannot change unless under extreme… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Should be avoided”

Written on: 19/02/2015

Similar problems as other reviews, they charge my ticket repeatedly to my credit card until they busted the credit limit, all this confirmed by our bank. Yes, I checked out only once!. They cancelled the reservation because "Payment issues". Before cancellation we tried to explain them their system created the problem, no results, it was like talking to a brick wall. Their final message was to rebook, but obviously the price has increased. Don't waste your time with them, you can check on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Will not Refund nor Reply to my e-mails!”

Written on: 18/02/2015 by Schaefer254 (1 review written)

I booked my flight through flighthub on November 16, 2014 for $ 1,484.30 and called in to modify the dates on December 19, 2014. The lady on the phone booked me a new flight charging my credit card immediately for the new flight, and committed that I will get my refund on the previous flight in a few weeks. To-date I haven't received my refund. I e-mailed their billing on February 04, 2015. They replied on Feb 05, 2015 that my refund will be issued soon. I followed up ten days later with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview