Flight Hub Reviews - www.flighthub.com

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★★☆☆☆
1.6 / 5
212
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★★★★★

“Awesome!”

Written on: 05/11/2015 by Vega145 (1 review written)

My booking with FlightHub was pretty straightforward. Entered my reference (btw I flew to Marrakesh), I got my confirmation after 2 or 3 minutes I think. I took me twice to get in touch with their customer service line, but after just 2 minutes of talking through the phone I got the information I needed… Read Full Review

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★☆☆☆☆

“Mickey Mouse Operation”

Written on: 04/11/2015 by Proctor225 (1 review written)

I had issues with them before, but through dealing with customer service over the phone was able to book. The hassle wasn't worth the few bucks I saved on the tickets though. This time, again, they came up a few dollars cheaper than the next competitor, so I gave them another shot. I was buying 6 tickets. Upon checkout, it told me that the flights increased in price by $0.00 and the new total is the exact same as before, would I like to continue. Click yes, and the same thing happened. In the… Read Full Review

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★☆☆☆☆

“Worst online booking website”

Written on: 03/11/2015

I have booked two tickets from Toronto to LA, Dec 10 and return Dec 28. When I checked the ticket, it was $1084 CAD (for two persons). I have checked the price was quoted Canadian Dollars NOT US $. I filled out all of information, including my Visa card number and submit the confirmation. After I received the message that my request is completed, I got an email from Flighthub.com the confirmation of my flight with the total price of $1449.42 CAD, which is about $365.42 CAD different from what I… Read Full Review

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★★★★★

“You should try FlightHub!”

Written on: 02/11/2015 by DHaynes (1 review written)

My cousin told me about FlightHub. I was a first timer and was a bit skeptical at first but everything went pretty well, booked my flight, price was good and customer service was straight forward and pretty friendly… Read Full Review

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★☆☆☆☆

“This company should be barred from providing online...”

Written on: 03/10/2015 by Andrews490 (1 review written)

We were three of us who booked flights o go to Fiji to attend a funeral. We were issued with a confirmation that our tickets were booked and that we do not need to call them for confirmation. About 48 hours later we were advised that our booking was cancelled with no explanation given. We had to scramble to find alternative tickets so that we could attend the family funeral. his company has no business ethics, does not care about its clients, and the airlines should stop dealing with them… Read Full Review

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★☆☆☆☆

“Lost a customer!”

Written on: 28/09/2015 by SarahAW (1 review written)

My first experience booking on the Flighthub website was great, however my second experience was terrible! On August 24, 2015 I searched for the flights I wanted and the website indicated the price for the flights. I selected the flights and I continued with my booking. The price quoted under the Trip Summary was in CAD dollars (incl. taxes & fees prices). I live in Canada and obviously with the dollar being so bad I wanted to pay in Canadian dollars. Once I clicked “Book this flight” and… Read Full Review

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★☆☆☆☆

“Worst experience ever!!!!”

Written on: 22/09/2015 by Kaylanp55 (1 review written)

I purchased a flight for myself and my daughter in APRIL 2015. I double checked with the agent regarding pricing 3 or 4 times before confirming and we went over the other details several times, i.e. Spelling of names. The agent told me she would email me the confirmation within a few minutes but to call in the morning if I didn't receive it. I didn't receive it so I called the next morning and she has misspelled my email address. The other agent kindly forwarded me the confirmation. When I saw… Read Full Review

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★☆☆☆☆

“Flight Origin”

Written on: 19/09/2015

I booked flights for myself and my wife departing from Dublin to Panama return on the 14th of December. The flights go through Toronto on both legs. I was due to be in Dublin for the departure date however with work commitments I am unable to make it to Dublin for the flight. I am currently living in Toronto and will be here on the date of departure. Having contacted Flight Hub on numerous occasions I am unable to have any joy in changing my origin. I don't believe I am looking for any more or… Read Full Review

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★☆☆☆☆

“Warning never to deal with Flighthub!!!!”

Written on: 17/09/2015 by sunlee (1 review written)

Through my positive experience in the past with flighthub, I recommended my parents to book thier 45th wedding annivery trip with flighthub. My father recently fell from a ladder and injured himself a week before his flight to cophenhagen. Myself and other siblings looked into options of cancelling. Flight was cancelled through the airline however this matter was discussed with flighthub agency. "The customer service representative informed me that we did not have to call back the airline to… Read Full Review

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★☆☆☆☆

“Stay Away from this company.  they book the ticket,...”

Written on: 10/09/2015 by GeovanniWilliams (1 review written)

Stay Away from this company.  they book the ticket, will send you an email for confirmed booking and after a few minutes they will send a cancellation email but will not remove the charge created on the credit card. Their helpline is of no use and the supervisors are useless. This company's accreditation with BBB has also been cancelled due to many unresolved complaints… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 09/09/2015 by Paulpal (1 review written)

The worst customer service i have ever been to, i had to cancel my flight in order to cancel my flight i paid $150.00 then i got credit of the money i paid under my name. Which i have to use within one year same airline company same destination and only under my name. Credit expires on Oct 18 2015. I called them to book me a flight and now i have to pay $275 to use my credit. I agreed and asked to find me a flight. The customer service agents were giving me horrendous prices. In order to use my… Read Full Review

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★☆☆☆☆

“flighthub sucks”

Written on: 06/09/2015 by 363Floyd (1 review written)

The worst business and customer service ever. Please send them an email with your negative comments. If the have to shut down there business, let them do it asap. They do not deserve our money or our business. No respect, horrible service and the worst to deal with.furthermore this website bans words to really describe there service so I suggest u send flighthub directly… Read Full Review

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★☆☆☆☆

“Ridiculous”

Written on: 03/09/2015 by kxHolt220 (1 review written)

Flight price increased by over $100 with the click of a button so I called customer service and they wanted to charge $75/ticket to cancel. On top of that the customer service agent was rude and so was their supervisor. Never again will they see another dime from me… Read Full Review

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★☆☆☆☆

“1 star is generous ”

Written on: 31/08/2015 by Feb1979 (1 review written)

Worst customer service!!! All I wanted to do was add my infant son to my ticket. Just getting to the right department is a challenge. Once I was told this would be done in 72 hours. When I called back 72 hours later they told me they needed 24 more hours and someone would contact me. No one ever did. I called back this morning and they told me to call back in 4 hours. I did and they put me on hold for over 1.5 hours....I finally asked to be transferred to a supervisor. That was another waste of… Read Full Review

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★☆☆☆☆

“WORST EXPERIENCE EVER”

Written on: 29/08/2015 by sgitzel (1 review written)

Worst customer service I have ever experienced. I called ten minutes after booking to change one letter in one of the three travelers names and they wanted me to pay $224 dollars to change it. Every time I asked to speak to a supervisor I got the same word track that I would have to wait on hold for a long time and that I would just be told the same thing. After asking for the third time she took it down to $75 dollars. They are beyond terrible and anyone working there should be embarrassed… Read Full Review

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★☆☆☆☆

“NEVER NEVER NEVER USE THIS WEBSIDE ”

Written on: 20/08/2015 by Ting88 (1 review written)

I bought tichkes in this webside, i couldnt find my information on auto machine when i got airport on time . I phoned to the flight hubs agent and i told them that i couldnt find my plane and also i waste my time ,they told me you hve to pay 115 to change next one or if cancelle that pay75 for cancelation fee. Westjet company tried to help me ,they talked with flight hubs agent said they would like to change my plane and i just pay 70 ,but agent didn't wanna talk with them , agent still… Read Full Review

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★☆☆☆☆

“never use this site. their is 0 customer services”

Written on: 10/08/2015 by CheyanneLee (1 review written)

i feel humiliated by their agents. it took average 30 min to make any changes. and they hang up on me by 3 different agents… Read Full Review

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★☆☆☆☆

“Horrible Customer Service and Unreliable ”

Written on: 07/08/2015 by 383Meadows (1 review written)

I booked with flight hub because they had low airline ticket rates. I received a booking confirmation but no e-ticket. I called no less than 10 times with the assurance I would receive my e ticket. The day I was supposed to travel an hour before leaving for the airport they said I could not receive the e ticket and there was nothing they could do to assist me in the matter. I asked to speak to a supervisor I was put on hold for 10 minutes and then they said they were all busy. I asked to be put… Read Full Review

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★☆☆☆☆

“Worst customer service ever”

Written on: 06/08/2015 by Rhodes158 (1 review written)

I booked a trip from Calgary, Canada to Hamburg, Germany and wanted to cancel immediately after booking due to a family emergency. I called one hour after booking my trip and they told me that it would be a $400 charge off of my $1200 flight just to cancel it. After inquiring further about this matter the next day the supervisor working told me that if I had called within the first 24 hours they would only charge me $75. They had no record of my previous call and said that the best thing they… Read Full Review

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111111112's Comment

Written on: 08/08/2015

i expericened the same thing. never use this web site!!!!
all the high raiding is fake.

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★☆☆☆☆

“Worst customer service ever”

Written on: 23/07/2015 by 370Powers (1 review written)

This company is nothing but HORRIBLE. I ADVISE you to pay the extra few bucks to book else where...and there reps are just so stupid they can't even speak proper English and there yelling back a if they know why I am canceling and making changes to my flight. When I ask to speak to a manager they hang up. Terrible service,would never book here again and will let family and friends know also!!!!… Read Full Review

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