Flight Hub Reviews - www.flighthub.com

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★★☆☆☆
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★☆☆☆☆

“Save yourself problems”

Written on: 26/04/2014 by GWWolfpup (1 review written)

This company is a sham - they will never receive one more Dollar from my company. The entire flight itinerary was flawed from start to finish. Tickets were canceled and the airlines were compelled to clean up FlightHub's mistakes. When we tried to call them they are closed; this is supposed to be for international travel and they are only open Monday - Friday and "regular" hours. There is no contact email, so when you find our they screwed up, you will get NO assistance from them. Please do not… Read Full Review

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★☆☆☆☆

“I booked on the Flighthub website and after verifying...”

Written on: 20/04/2014 by Boston220 (1 review written)

I booked on the Flighthub website and after verifying and confirming my flight, the website took forever to load the booking confirmation, finally telling they couldn't process it and I should try again. I tried again but in the meantime the price had changed from 311 to 700 dollars! They did not mention that and when I saw on the booking confirmation that I was charged this horrendous amount I called them (5minutes after the booking had been made). They couldn't help me and told me to send an… Read Full Review

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★☆☆☆☆

“BEWARE! WONKY WEBSITE & BAD CUSTOMER SERVICE”

Written on: 16/04/2014 by venzessa (1 review written)

I booked on their website and after verifying and confirming my flight, the website took forever to load the booking confirmation and gave me THE WRONG ITINERARY. When I immediately called to have this rectified, they told me the website does this when the flight you want is sold out and it gives you another random flight. I had to fight to get a refund and they are refusing to waive the cancellation fees of $150!!! I spoke to a ''manager '' and he said they don't believe their website had a… Read Full Review

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★★☆☆☆

“Tickets nonrefundable, hidden fees”

Written on: 12/04/2014 by AiyanaOwens (1 review written)

Of course, I booked with them because they had the lowest price. The travel insurance is misleading. The customer service is incompetent. I tried to upgrade one of my seats to business class, and I couldn't through the airline site. So, I called them, and they, of course, tried to charge me fees. Just pay extra to book through the airline itself or through a more reputable booking agency… Read Full Review

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★★★★☆

“No issues whatsoever with me and my sister's flight”

Written on: 05/04/2014 by Ritchiepx439 (1 review written)

All I can say is that I was happy with my booking. I didn't pay any hidden cost at all on our return trip… Read Full Review

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★☆☆☆☆

“Watch out for hidden costs”

Written on: 18/03/2014

I booked a return flight from Ottawa, Canada to Orlando, Florida through flighthub. They had the best price and only one stop so I booked it. It wasn't until I was on that stop, on the way down, that I realized that they had switched airports on me in Washington. The airports were 30 miles apart and since there was no free shuttle between airports, I had to take a $80 cab ride from one airport to the other. Here is where it gets very interesting. Though the first leg of my trip was on a United… Read Full Review

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★☆☆☆☆

“Unethical Joke of a ticket agency whom the Attorney...”

Written on: 18/03/2014 by 13O'Neill (1 review written)

Searched for a particular flight on cheapflightsfinder.com as usual. Found a decent price, {so it appeared anyway}, on flighthub.com. Upon selecting the particular flight and paying with a credit card I was issued a receipt to print and a conformation was sent to my Email account. Seemed routine and the transaction was fine. ...{"WRONG!!"}... The next morning I received an email stating "YOUR RESERVATION REQUIRES IMMEDIATE ATTENTION! Unfortunately, the fare you have recently booked has changed… Read Full Review

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Ethantt1979's Comment

Written on: 19/06/2014

Yep, same thing just happened with me. My tickets went up $200 in a matter of minutes apparently, even though British Airways cannot confirm that they raised their price. They falsely advertise lower prices and then hold your tickets ransom until you pay more. This practice has to be against the law.

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★☆☆☆☆

“Misinformation”

Written on: 17/03/2014 by RickOttawa (1 review written)

When booking a flight to Orlando with connections in Washington, I did not see the change of airport on the itinerary. the printout did not highlight the change, but did highlight the fact I did not take there insurance, which they strongly recommended. Once I found out about the switch from Reagan airport to Dulles, I tried to get it corrected. The handling by the FlightHub staff was substandard and a supervisor would not take or return my call. To add insult to injury, I had to pay a second… Read Full Review

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★☆☆☆☆

“Beware! There are HIDDEN conversion fees if you pay in...”

Written on: 06/03/2014 by Tessa273 (1 review written)

Beware! There are HIDDEN conversion fees that you bank will charge you if you pay in USD$ or any another currency than CAD$. * This is a Canadian company. If you pay in another currency than CAD$, you will be charged more than 3% for currency conversion by your bank! For example if you pay a ticket 800 in USD$, you will pay about $25 of extra fees. * This company has no email address and refuses to communicate by email. * When you call them, it can take up to 1 hours and more to speak to… Read Full Review

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★☆☆☆☆

“the worst company”

Written on: 01/03/2014 by Danielleb1963 (1 review written)

the worst company. I wanted to cancel a trip. If you choose from the phone menu number 2, ta cancel a trip, the waiting time is very long. On the 3rd day of the attempts someone answered. The person said that I can not cancel tickets. I told him that my wife is pregnant and that I can not travel. They put me on hold. After an hour of waiting I take wife's phone, I call them again and choose to buy a ticket, in less than a minute someone replies. I said I'm waiting on another line to cancel the… Read Full Review

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★☆☆☆☆

“people don't buy from this site”

Written on: 28/02/2014 by JusticeGustafson1953 (1 review written)

I canceled the trip because my wife was pregnant. They charged me 1000$. I paid for all family 2813$. They don't want to refund the money, i spent a lot of time and nerves and finally they accepted to refund something… Read Full Review

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★☆☆☆☆

“Ridiculous Cancellation Policy! ”

Written on: 23/02/2014 by Karkiew (1 review written)

I have never felt the need to sign on to a travel forum to bash a service before now, but I am absolutely appalled by Flighthub's policies and feel the need to warn other travellers (particularly young people on a budget like myself)! I booked a flight from Puerto Vallarta to Vancouver with Flighthub through Delta Airlines (who I have absolutely no problem with, they were very cordial with me on the phone and seem like a classy company). I was unable to go on my trip due to weather conditions… Read Full Review

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★☆☆☆☆

“Beware of Cheap flight - Scammy cancellation fees”

Written on: 22/02/2014

Mistakenly booked a cheap flight online going to Vegas with layover in Ragina but did not realized the layover is almost 24 hrs so I cancelled the booking immediately but due to time difference and difficulties contacting the 1-800 number I ended up cancelling the booking the following day but still with in 10 hrs. after booking. I was surprised I was charged already $ 20 for the booking cancellation which was not fully explained in their website. I will never book to FlightHub in the future… Read Full Review

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★☆☆☆☆

“Beware the deception!”

Written on: 21/02/2014 by tiga1349 (1 review written)

This was the worst booking experience ever! The Best Price Guarantee is ambiguous. Your "same day" is not the same as their "same day". Trying to cancel your flight by phone will end up going through a series of hang-ups. E-mails will be ignored until its too late. Then they hose you with their schedule of charges. Even though the website flight amount is identical to the one you just booked they tell you that your ticket is now "in a different class". What's that? More $$$ for them; a rip-off… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 14/02/2014 by tdottrot (1 review written)

Booked with them twice regret both flights one was booked and some how 3 hours later the transaction didn't go through (credit cards are instaneous) woke up next morning for early flight to Delhi and the lady at check in tells me that it did not process and I call them first rep hangs up not listen to my problem second puts me on hold for 39:56min i was stuck at the airport and could not find a flight to go to my business meeting resulting in numerous problems and since I could go I had to… Read Full Review

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★☆☆☆☆

“Stay away from these guys!”

Written on: 13/02/2014

Avoid this business at all costs. Not only are they impossible to deal with, but they do a "money grab" with their $20 insurance ... it's only good till midnight of the booking date even though they lead you to think it's a flight insurance. When I tried to question them about it, I got cranky customer service and a highly unhelpful email. I'm reporting these guys to BBB… Read Full Review

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★☆☆☆☆

“date change due to oversight”

Written on: 13/02/2014

Just finished a flight change with flighthub. Very poor service, they seemed more interested in collecting more fees than actually helping. My daughter was attempting to change flights because of an incorrect date oversight. I was on the web page for the airline at the time of the conversation and the agent would not agree with the flight fees!!!! Cost me an extra $400 to keep my daughter from losing the money altogether. Greedy, greedy and rude No help from WestJet either. Sad to see how the… Read Full Review

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★☆☆☆☆

“No notification of a discontinued flight”

Written on: 13/02/2014 by doramjan (1 review written)

I booked with flighthub and then the airline discontinued the flight. No notification or notice or anything from flighthub. The airline seemed very surprised that the flight wasn't showing in the system, and that I hadn't been notified that that route had been discontinued. The airline managed to refund my money when flighthub was completely MIA, thank goodness… Read Full Review

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★★☆☆☆

“I bought four tickets, each charged $ 3 more than the...”

Written on: 29/01/2014

I bought four tickets, each charged $ 3 more than the stated total. I have repeatedly been promised a refund, but have no serious expectation of getting it. Nowhere on the website is there any mention of hidden charges and I was not notified of any changes in price before my credit card was charged. Will post again if refund actually happens… Read Full Review

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★☆☆☆☆

“Flighthub is the worst!”

Written on: 29/01/2014

Using Flighthub was a terrible experience. I paid extra to be able to rebook or cancel my flight but they only let you cancel or rebook on the same day as you booked. Next I had misspelt my name on my ticket and after being hung up on and on hold for over an hour and a half I was told that it was against their policy to change my name to the correct spelling. The lady on the phone was rude and unhelpful and told me there was no guarantee they will allow me on my flight and that there is nothing… Read Full Review

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