Flight Hub Reviews - www.flighthub.com

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★★☆☆☆
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★★★★☆

“Nice and patient customer service agent”

Written on: 17/03/2016 by martha090 (1 review written)

Book a flight+hotel in Dublin yesterday but had to cancel for health reasons. I didn't know how to cancel a booking online so I called they call center. Thankfully she listened patiently as I explained my situation and after that, she said she would call me back. I thought "Okay, she won't call me back and I won't get my refund" but boy, was I wrong. 45 minutes later the same agent called back and said that my booking was already cancelled. They didn't even charge me! Very good customer… Read Full Review

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★★★★☆

“Good service in general”

Written on: 17/03/2016 by Hendersontj167 (1 review written)

Travelled from Germany to New York last week. I bought my tickets on FLightHub and surprisingly, the fees were quite low. Overall, I was pleased with the experience, only thing I noticed is that you will have to redo the process if you want to change the number of tickets. A minor flaw, not really that big of a deal… Read Full Review

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★★★★★

“Just became a loyal customer”

Written on: 17/03/2016 by 380Monahan (1 review written)

My work as a businessman requires that I travel to different countries every year. This can be quite expensive as even the low-cost economy airlines tend to be overpriced sometimes. My buddy from Korea recommended that I use Flighthub. At first I didn't like to use it cos it's a third party service but soon realized that most of their flights were actually discounted. From now on I think I'll be sticking to FlightHub to book my flights… Read Full Review

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★☆☆☆☆

“WORST TRAVEL COMPANY IN THE WORLD”

Written on: 17/03/2016 by Sidy (1 review written)

 I had to trip to Dubai in January, I had to cancel. I was assessed a fee of $150 per passenger which I paid. It is now March and I wanted to use my credit to do to Dubai and I'm told I have to pay out of pocket to use my $2,000.oo credit that I have!!!!?????… Read Full Review

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★☆☆☆☆

“Worst customer service ever.”

Written on: 17/03/2016 by Kendallvh169 (1 review written)

If i could give them 0 stars I would - I have spent hours on the phone on hold and talking to different representatives to be able to get a more descriptive breakdown of the taxes and fees, but no one has been able to help me… Read Full Review

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★★★★☆

“Perfect for unexpected flights”

Written on: 16/03/2016 by martin_leroy (1 review written)

Booked a flight from Singapore Changi to NAIA. After hearing about my aunt's injury I had no choice but to book a flight as soon as possible. My flight is on March 31 and I just booked today. Decided to book with FlightHub because they had the cheapest flights among other online flight agencies. I was a bit worried about hidden fees (which is quite common in websites like Expedia) but was surprised to see that my total amount due was exactly the same as the one posted on the website. The… Read Full Review

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★★★★☆

“Didn't know flights were that cheap”

Written on: 16/03/2016 by allanmoore (1 review written)

Last January, I spent three weeks off from work by going on a tour to Greece. Thanks to FlightHub, my flight ticket was nearly 25% cheaper than the one that I found on the airline's website. I'm not sure how their system works but as long as it gets me affordable flights, I'm in! Cool website, really recommended for a tight-budgeted person like me… Read Full Review

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★★★★☆

“Easy to use”

Written on: 16/03/2016 by maychin858 (1 review written)

This online flight booking agency is great for first time online bookers. I used to go to real life travel agencies until my brother told me about FlightHub. I have always been wary of online transactions but thanks to their user-friendly system I was able to book a flight from LA - Hawaii. Can't wait!!… Read Full Review

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★★★★★

“No problems with cancellation”

Written on: 16/03/2016 by roy292 (1 review written)

Last week my girlfriend and I booked a flight to from Seoul to Shanghai. Two days after, she told me her boss asked her to report in for March 31, unfortunately we were supposed to fly on March 27 but had no choice and had to cancel. We were worried about having to pay excessive fees but surprisingly the cancellation was almost free! I'm not sure what other people here are complaining about but after experience, we will definitely be booking with FlightHub again! … Read Full Review

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★★★★★

“Everything was fine”

Written on: 16/03/2016 by Jasbyy (1 review written)

I had no problems with Flighthub, the price was good and remained the same throughout the booking process. It's pretty much as i expected. Price was good, service was good and the transaction was pretty quick and painless. Will definitely be using them in the future… Read Full Review

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★☆☆☆☆

“impossible to make changes”

Written on: 09/03/2016 by Tobiasz418 (1 review written)

I was happy with flighthub until I wanted to skip one of the legs in my trip - I didn't even want a refund for the flight, I just wanted to cancel that leg of the trip without it affecting my earlier or later bookings. I was informed that if I miss that flight, I would lose all of my subsequent flights. If I wanted to cancel the entire trip, I would get charged extra for it - on top of my $1500 booking already. The customer service here is terrible and I will not be using Flighthub again… Read Full Review

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★☆☆☆☆

“MasterCard charged more than I was...”

Written on: 11/02/2016

Flight hub website gives a total that tells you that it includes taxes and fees. My MasterCard was charged extra and Flight hub won't refund the $$$. Not a trustworthy company. I'll never book with them again and can't believe I didn't go by other one star reviews. Don't learn the hard way :-(… Read Full Review

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★☆☆☆☆

“Never again. ”

Written on: 10/02/2016 by Peckuw407 (1 review written)

I have been calling to try and change my departure date for two months and keep getting a different answer about why they can't do it today. They tell me to call back tomorrow or that they will call back. They don't call back and nothing ever happens. They have now changed two flights in my itinerary and they have not issued a new one. Customer service does not exist… Read Full Review

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★☆☆☆☆

“If I could give them ZERO out of 5, I would”

Written on: 30/01/2016

I booked a flight but I had to cancel it. I paid for the cancellation fee and everything (they were quick to charge me those fees). The website states to wait up to 6 weeks for refund. After more than 6 weeks of waiting, these were the excuses I got when I called to asked about my refund: 9th week after cancellation: It takes 6-8 weeks to process and we don't count the week of Christmas. Check back next week. 10th week: check back in a few days 10th week (second call): It has been processed… Read Full Review

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★★☆☆☆

“Customer Service is Atrocious ”

Written on: 25/01/2016

I just want to say that once I have to deal with the customer service, I was very unsatisfied. I had to reschedule a flight from Japan to Canada, because my grandmother had just died. They couldn't help me. I called about a dozen times. Then finally, I decided to call the Airline and they were able to help me by taking control of the ticket. What annoys me even further is that whoever I talked to, who cancelled my ticket for me with flighthub (apparently they had to cancel my flight, in order… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 24/01/2016 by Andrei83 (1 review written)

My wife and I booked a 3 weeks trip to Romania. While we were there, on Friday 8 January 2106, 3 days before the return flight (Monday 11 January 2016), my wife was hospitalized. The same day I called FlightHub to change the return date to Saturday 16 January 2016 +/- 1day. They said that the tickets are under airline control and they can't do anything. So I called the airline and they said that since my booking was not done on their web site, they cannot see how much I paid for it, so they… Read Full Review

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★☆☆☆☆

“Bad Non-Trustworthy ”

Written on: 18/01/2016 by 470Willis (1 review written)

I bought a ticket from them and they kept me waiting for 6 months and the agents just say when I call them they say "It's under process " and one agent said "it's already refunded and in my visa"but it's not so I do NOT recommend you On this website they are liars… Read Full Review

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★☆☆☆☆

“Don't trust anything this company sells or says. They...”

Written on: 12/01/2016 by wuDean369 (1 review written)

Don't trust anything this company sells or says. They pretend they're a Canadian web site and yet all prices are displayed in USD and they don't indicate this like every other flight booking site. They only indicate the currency in the final stage of the purchase and at that point it's in itsy bitsy font size and grey in color. I was fooled.... don't you be too… Read Full Review

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★☆☆☆☆

“I cancelled my flight beacuse of medical reason and...”

Written on: 06/01/2016

I cancelled my flight beacuse of medical reason and flight hub charged me for cancelation fee and send me confirmation letter for the balance refund. After the acutual flight date they send another email to charge me more. When talking to costumer service i was treatened that they will hold all money and never make a refund. I am going to sue them. Be careful… Read Full Review

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★★★★★

“THE best!!!”

Written on: 20/11/2015 by wfForbes229 (1 review written)

I initially made a booking for my niece and haven't finalized anything yet. I was surprised that Allen, one of the agent, called me to make an update for the flight that we've been looking for. And guess what? He gave THE best and cheapest flight we need. He provided all of the information and we don't need to ask a lot questions. Even the smallest things were asked and been taken care of. I am extremely satisfied on his service and i'm pretty sure all of the agents are trained that way. I'll… Read Full Review

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