Left over seats

Flight Hub www.flighthub.com
★☆☆☆☆
1.3
From 7 reviews
0.0% of users recommend this

ttGrady229's review of Flight Hub www.flighthub.com

“Left over seats”

★★★☆☆

written by ttGrady229 on 28/05/2017

I recently used Flight hub for a trip to Melbourne, Florida. I have family that lives nearby. I paid extra for two seats together in the mid-section of the plane. Most other travel sites do not charge extra for this. The remainder of my seats must have been left overs because they were the very last seats on the plane, found in the very back of the plane and were not together. I found this to be very annoying since the cost was the same or more than normal. If you like the convenience of choosing your own seats, I do not recommend this travel site. I would have thought since I purchased these way in advance I could have a choice of seats and not have to settle for very uncomfortable seats where I could not lean back during the whole flight.

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Clebanh's Comment

Written on: 29/11/2017

the extended cancellation policy is cheating
the agents are not honest, when we want to cancellation they just want to charge the penalty even we have the above plan and paid #19.99 for it, they will go around and around, the agent she said the penalty is $150.00, we disagreed, then she said minimum is $100.00, we disagreed and request pass to supervisor, when he came to the phone, he said will fully refund, except the $19.99, request wait for 15 min, 20min come back, request wait again, and said doesn't know how long, we insist need to know around how long, the reply (15min), come back 20 min and said cancellation with penalty, the total we spent 2 hours for nothing, how is customer service dishonest

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