Written on: 17/03/2014 by RickOttawa (1 review written)
When booking a flight to Orlando with connections in Washington, I did not see the change of airport on the itinerary. the printout did not highlight the change, but did highlight the fact I did not take there insurance, which they strongly recommended. Once I found out about the switch from Reagan airport to Dulles, I tried to get it corrected. The handling by the FlightHub staff was substandard and a supervisor would not take or return my call. To add insult to injury, I had to pay a second baggage charge at the new airport plus $80 US for a cab.
I will avoid dealing with these people in future. If anyone does select them, please be aware of traps and poor communication.
Rick from Ottawa
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Written by lpfitzpatrick