Written on: 02/01/2014
They add on a price guarantee fee of $19.99 WITHOUT TELLING YOU, then when you try to cancel the flight within 24 hours (which the price guarantee says they allow you to do) YOU CAN'T REACH THEM!!! I called a hundred times and each time I got disconnected after the message appears!! I called over and over but was never able to reach anyone! Very dishonest and someone should try to investigate this dishonest company!!
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Written by Duthoit
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