Stay well away from Catchflight

★★☆☆☆
2.3 / 5
From 6 reviews
33% of users recommend this

Tichi's review of Catch Flight - www.catchflight.co.uk

★☆☆☆☆

“Stay well away from Catchflight”

Written on: 26/01/2014 by Tichi (1 review written)

Stay well away from Catchflight.co.uk. They will quote you cheap price but you will end up having to pay double or more. Their customer service very unprofessional and rude. They are based in India but they tell you they are in Slough, UK. They give themselves fake names too - all English names. That should make you wonder. Spoke to an advisor at one point and then after a little while chatting with him on the phone he forgot he had introduced himself as something else and called himself another name. I asked him about this and he said he said his names was both names put together. This might sound like nothing but i have been to India and believe me these are not typical Indian names. Also the fact that you can't use your debit or credit card to pay and can only deposit money into account should set the alarm bells ringing. I had such a terrible time with them. I had to delay my travel for 3 weeks and ended up paying double the quoted price. Once they take your money you'll never hear from them and if you call you will never get the person you dealt with. Don't be fooled by their cheap quotes they.Skum

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