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We booked the daily tour to Duong Lam Ancient Village & Ha Noi city tour directly with Flexi Tours Travel in early of August through their email. The car and tour guide came to picked us up at 8am at our hotel. All the way from Hanoi to Duong Lam , we have seen so many beautiful thing that we never seen before. The Vietnam village scenery was very different and unique. We love the people over here , they were so friendly and hospitable , the old house also we can see how people working in their farm. Everything was so peaceful. The Hanoi tour is same thing. We traveled all around Hanoi , from Hochiminh mausoleum , temple of literature , opera house , 36 old quarter , hoan kiem lake .... and so many other interesting places Overall , the service was great , nothing to complain , the only thing I should complain is they were really helpful. Definitely , if my friend , my family or anyone is looking for the trip in Hanoi , Vietnam , I will not hesitate to recommend Flexi Tours Travel. Thank you for our wonderful holiday