written by PorterWoodward398 on 26/07/2016
My sister and I spent 4 nights at the Gran Melia hotel in Seville, supposed to be a 5 star hotel but I would not quite rate it that. Our room had not been booked correctly (mistake by either Fleetway or hotel) and after we said we needed a twin not a double, we were made to feel like difficult guests as it caused them a problem trying to find us a twin room. They found an alternative room but it was not 5 star with the shower not fixed properly to the wall, the fridge would not close and we had a view of a roof! There were lots of positives but room for improvement for Fleetway and Gran Melia.
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