Written on: 26/04/2014 by Jensen178 (1 review written)
Not a five star at all ! But very clean , food average and recycled a lot which made mad ill one night as it wasn't fresh !
Waiting staff very grumpy and it was an effort for them to have a smile and chat ! They need to be trained on how to open wine and pour it, they haven't got a clue it ended up being splashed into glass and on table !
Restaurant very echoey and noisy as very big . Sun beds uncomfortable could do with soft padding to be attached !
As you can see if it was a five star these issues would be addressed !
Would not use pestanas again. Drinks in bar were expensive two coffees 5.50 euros only 2.60 in town !
Reception staff were pleasant and the only ones with a smile .
I would definitely use fleetway travel our experience was good,nice transfer pick ups and good communication , just a little let down on price for hotel , we paid less for all inclusive in lanzarote with cosmos. This holiday was not good value for money considering the service and being half board aswell !
As rated by our community of reviewers
" Buyer beware be very aware " Read More
" Last trip " Read More
" Should be called holiday cons " Read More
" Appalling customer service " Read More
" Holiday Service at its best. " Read More