Written on: 22/03/2014 by KaliRiley (1 review written)
arrived at Keflavik airport after a pleasant flight with Easyjet. collected our suitcase and went out to look for transfer agent. not one there but there is a desk signed icelandic tours which is who we had booked transfer and excursions with. showed them our transfer booking and were given bus tickets to the hotel(& return tickets)told which number coach to get on. driver happily took our suitcase and put into hold. roughly 40 minute journey to centre of Reykjavik where we were transferred to a mini bus to take us all to various hotels. Centerhotel Plaza was ours. check in quick and information about breakfast times given, this is bed & breakfast only hotel. we were literally a 5/10 minute walk from most bars/restaurants.reception staff were really helpful with any enquiries, mostly people asking for directions or asking about various excursions and even rang to book for people if they wanted them to, excellent customer service. booked 3 excursions before we left home and were sent email with pick up times and departure times on. a small mini bus comes to your hotel and then takes you to the bus depot where you transfer to a large coach. again excellent organisation by icelandic excursions, pleasant friendly drivers too. only disappointment was that our northern lights excursion was cancelled on 2 consecutive nights and then we had to come home, unfortunately. return journey to airport was as expected with transfer company. one passenger asked for a car seat for his small child on the coach and they were only too happy to ring another driver who brought it immediately causing us no delay. all in all a fantastic holiday and wouldnt hesitate to use fleetway travel again. can also recommend icelandic excursions if would rather book trips once in iceland. the centerhotel plaza is a must too, we will definitely use this hotel again and suggest it to others.
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