FareBoom Reviews - www.fareboom.com

★★★★☆
3.6 / 5
71
68% of users recommend this
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Latest Reviews

★★★★★

“Lily is the best!!”

Written on: 19/11/2016

I had already started booking when I needed to add another person. Lily was great walking me through adding the other person and dealing with flights that were showing as full. She did an incredible job and I could not have gotten through the booking without her! She is the best! … Read Full Review

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★★★★★

“Best trave agent I ever dealt with. Berry good help...”

Written on: 17/11/2016 by Perla465 (1 review written)

Best trave agent I ever dealt with. Berry good help and compersonite person… Read Full Review

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★★★★★

“I just wanted to convey that I received exemplary...”

Written on: 25/10/2016 by Bobfb60 (1 review written)

I just wanted to convey that I received exemplary customer service from the agent that I was speaking to. She was extremely competent and knowledgeable as well as very patient and communicated clearly all the information I needed to understand. Thx… Read Full Review

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★★★★★

“Above and Beyond!”

Written on: 30/09/2016 by Downey281 (1 review written)

We all (think we) know that Internet Flight/Travel sites are impersonal. This does not apply to Fareboom. My bank stuffed up on their end however Fareboom called me to confirm flights were valid and then proceeded to wait on hold with me for ten minutes while my bank still couldn't do their job and ended up disconnecting our call. After all of that the Verification Agent proactively re-attempted to process the payments and followed up with both an email and text message to confirm the booking… Read Full Review

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★★★★★

“Wonderfull booking and ticketing service from Fareboom”

Written on: 24/09/2016 by Porter271 (1 review written)

I need urgent flight from Montreal to Ho Chi Minh City of Vietnam. Fareboom has given the best response in term of flight searching, lowest fare and fast ticketing. A bit trouble with payment but 1 call has result it. Fareboom has the lowest fare, 50% lower than all other. I am really happy with the price and service. For sure I will use Fareboom in near future. … Read Full Review

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★☆☆☆☆

“Rip offs”

Written on: 21/09/2016 by UnhappyMary (1 review written)

My card was fraudulently used to purchase a flight from Bangladesh to Saudi Arabia. The customer service rep was very kind a d assured me that they do not charge an account until reservations are done. She said she was placing a request for her supervisor to call me back. She said he was on lunch. 3 hours go by and no call from her. I call the company back and ask for her a d was told he will callback in the whatever order calls are received. She calls back and after explaining the situation… Read Full Review

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★★★★☆

“Great prices, problems at paying”

Written on: 16/09/2016 by Jimenez291 (1 review written)

No doubt they have the lowest fares one can get. Even when you're close to the date of departure... I had some issues trying to authorize my credit card. Maybe because of anti-fraud policy, but I had to try several times and upload documents even when I already had purchased a ticket six months ago for the same person with the same card.! Apart from that, I would chose it again and recommend it to someone else… Read Full Review

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★☆☆☆☆

“AND I LEFT FLIGHT HUB FOR THEM. THEY ARE WORSE THAN FH”

Written on: 08/09/2016 by Barrcq240 (1 review written)

Fareboom just shattered me. I couldn't make my return flight to Canada because of a death in my family. I contacted Air Canada and they told me to contact Fareboom directly since I made my reservations with them. Fareboom has office hours and unfortunately, I wasn't able to get hold of them on the very day of my flight. So, I called them the very next day and they asked me to fill out a pay slip which I did and sent immediately to them. They charged me right away for the change and told me to… Read Full Review

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★☆☆☆☆

“Dishonest and scammy”

Written on: 31/08/2016 by 417Hagan (1 review written)

I found out that they cancelled and voided my tickets when I arrived to the flight's gate (15 minutes before flight) and was forced to pay full price as if I bought it directly from the airline's airport counter. Avoid Fareboom no matter the cost! They will screw you over and good luck trying to reach their customer service reps… Read Full Review

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★★★★★

“great team at FareBoom”

Written on: 17/08/2016 by Bill2md (1 review written)

Awesome team at FareBoom, when the airline failed FareBoom stepped in and really helpef… Read Full Review

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★★★★★

“Fareboom thanks for your excellent service!”

Written on: 09/08/2016 by Welsh499 (1 review written)

For 15 days I have been searching tickets from Buenos Aires to Orlando (for me and my family). Suddenly I discover Fareboom and made the same search I made before in other Internet pages. The results were amazing at the first instance, tickets available at cheaper price and a lot of offers from different airlines. I made the reservation, really is very easy, the application is friendly even for who non uses to much this way to buy things. I received the confirmation of the reservation and the… Read Full Review

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★★★★☆

“Really reasonable prices. helping friendly staff”

Written on: 04/08/2016 by ThomasRogers (1 review written)

This is my second time book air tickets from fareboom travels.they are very friendly and helpful. And giving promptly respose.so I will recommend to my friends to book the online tickets with fareboom travel . Thank you… Read Full Review

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★★★★★

“Excellent services”

Written on: 25/07/2016

I have received excellent attention regarding the rescheduling of one of my flights. Fareboom staff has been very fast and efficient in providing me with a new flight that fit my time requirements. I am very satisfied with their level of organization and communication with customers; they are extremely reliable! I definitely recommend Fareboom, and will most definitely book future flights with them… Read Full Review

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★★★★★

“Best service”

Written on: 15/07/2016

I called fareboom costumer services and was help so very graciously and even putting a smile in my face. Not only I was taking care of, but was also reassure of all my questions. Thank you fareboom and please be good to your customer service employees, because they are going the extra mile. Im sure of one thing and that is that in my next trip I'll use fareboom. Yours Graetfully, A very happy costumer!… Read Full Review

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★★★★★

“FareBoom.com Amazing & Superb.”

Written on: 04/07/2016 by Dayana114 (1 review written)

Yesterday on July 2, 2016 I am searching online for return air travel fares from US to a Asian country. My traveling date is 34 days from ticket purchase date. No where I could find a return ticket for less than $ 1675. I came across fareboom website it displayed a price of $ 1196.00 that sounded unbelievable. I asked my travel agent to hold on with whom I was communicating over phone to see if he could find me a cheaper price. Agent suggested that the price being showed on fare boom website… Read Full Review

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★★★★★

“Outstanding service”

Written on: 24/04/2016 by McCoyni57 (1 review written)

I was extremely happy with the excellent service given by Fareboom. After the booking, when Delta tried to change one of my flights, they took care of it very efficiently and put me back in the original flight I had booked. The person I spoke to at Fareboom was very courteous, caring and efficient and I was convinced that they follow through with what they promise and believe in good customer service… Read Full Review

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★★★★★

“quick work”

Written on: 08/04/2016 by Greer103 (1 review written)

I was sent a flight change that wouldn't work for my upcoming tour. But, they found me another flight that will work and did it quickly. With all the things that happen around the world it's nice to have people do things for you before it becomes a stressful situation. thanks… Read Full Review

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★★★★★

“Best customer service ever!”

Written on: 01/03/2016 by Kotw65 (1 review written)

There were complications with a particular airline and their pet travel policies, they provided an excellent customer service experience bridging the gaps between two airlines and myself in Ohio over 300 miles away from the mother, son, and 17 pound terrier trying to get home via Chicago O"hare to Athens Greece. In the end within 3 hours of this issue new tickets were purchased with an OK for the dog to fly and the process was set in place for a refund for the original tickets purchased only… Read Full Review

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★★★★★

“Excellent...”

Written on: 24/02/2016

I booked 2 tickets in Oct 2015 YVR-DEL, my friend cancelled. The cancellation process was as simple as a call and email...refund prompt. When I went to the airport, my name was missing...frantic, the Chinese airline give me a talk that I should book through them etc. refusing to acknowledge that the airline had cancelled 2 seats instead of one...! ..I phoned Farebook I must add, they pick up their phones very quickly...they tried to speak to the airlines, asked if I want to cancel for a full… Read Full Review

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★★★★★

“Best ever customer service”

Written on: 20/02/2016 by JessieMcCullough75 (1 review written)

Very easy and friendly site. I like that there are many options to pick up and very well explained. They also have a comparison for the prices of dates around the one you want. I made a mistake in my reservation and the guys in customer service answered and fixed the problem very fast. Unbelievable! I would recommend this site to everyone I know!… Read Full Review

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