FareBoom Reviews - www.fareboom.com

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Latest Reviews

★★★★★

“Outstanding service”

Written on: 24/04/2016 by McCoyni57 (1 review written)

I was extremely happy with the excellent service given by Fareboom. After the booking, when Delta tried to change one of my flights, they took care of it very efficiently and put me back in the original flight I had booked. The person I spoke to at Fareboom was very courteous, caring and efficient and I was convinced that they follow through with what they promise and believe in good customer service… Read Full Review

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★★★★★

“quick work”

Written on: 08/04/2016 by Greer103 (1 review written)

I was sent a flight change that wouldn't work for my upcoming tour. But, they found me another flight that will work and did it quickly. With all the things that happen around the world it's nice to have people do things for you before it becomes a stressful situation. thanks… Read Full Review

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★★★★★

“Best customer service ever!”

Written on: 01/03/2016 by Kotw65 (1 review written)

There were complications with a particular airline and their pet travel policies, they provided an excellent customer service experience bridging the gaps between two airlines and myself in Ohio over 300 miles away from the mother, son, and 17 pound terrier trying to get home via Chicago O"hare to Athens Greece. In the end within 3 hours of this issue new tickets were purchased with an OK for the dog to fly and the process was set in place for a refund for the original tickets purchased only… Read Full Review

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★★★★★

“Excellent...”

Written on: 24/02/2016

I booked 2 tickets in Oct 2015 YVR-DEL, my friend cancelled. The cancellation process was as simple as a call and email...refund prompt. When I went to the airport, my name was missing...frantic, the Chinese airline give me a talk that I should book through them etc. refusing to acknowledge that the airline had cancelled 2 seats instead of one...! ..I phoned Farebook I must add, they pick up their phones very quickly...they tried to speak to the airlines, asked if I want to cancel for a full… Read Full Review

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★★★★★

“Best ever customer service”

Written on: 20/02/2016 by JessieMcCullough75 (1 review written)

Very easy and friendly site. I like that there are many options to pick up and very well explained. They also have a comparison for the prices of dates around the one you want. I made a mistake in my reservation and the guys in customer service answered and fixed the problem very fast. Unbelievable! I would recommend this site to everyone I know!… Read Full Review

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★☆☆☆☆

“Worst money grabbing company”

Written on: 06/02/2016 by Maldonadohr335 (1 review written)

I bought a ticket 200 dollars, my receipts shows 200 dollars but they charged my account 414.17 dollars. The refund process is a job, you basically pay the price for their mistakes and still everything remains under their digression whether to pay you back or not. Never ever buy a ticket through them… Read Full Review

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★★★★★

“Tickets price discrepancy”

Written on: 02/02/2016 by 136Drake (1 review written)

I had purchased air fare tickets through this site several times before. They had the best prices and connections. This time I encounter a problem of a great advertised price that was increasing when I tried to purchase. I went ahead and purchased the tickets but I had asked for explanation of the increase. FareBoom staff had quickly discovered a glitch and refunded me the difference. The problem was handled quickly and professionally the very next day! I will use FareBoom for my future… Read Full Review

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★★★★★

“Excellent fare and response to question!”

Written on: 23/12/2015 by TrippMiller135 (1 review written)

We received the lowest fare to Helsinki from Anchorage. When my printer failed me me and their email was dropped I contacted Fareboom and they immediately resent my confirmation and etickets. It was unnerving for those few minutes because I was unfamiliar with Fareboom, but I didn't have to wait long… Read Full Review

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★★★★★

“Best Travel Website”

Written on: 06/12/2015 by TyreeTennant58 (1 review written)

Fareboom is the best when it comes to to Airline fare search. No one can beat the search and the fare is one of the cheapest, I can find. Pros : Flexible search, Cheap fare finder. Cons : Support. They are not available 24*7. But that' compromised by their splendid service when they are available and cheap fares… Read Full Review

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★★★★★

“Good Booking Experience”

Written on: 13/11/2015 by Zionp172 (1 review written)

I had bought my ticket (London to Dallas) from fareboom after seeing that it provided a cheaper fare compared to British Airways website. While some of the negative reviews made me a bit skeptical, I’m happy to say there were absolutely no issues. That said, my departure dates were fixed prior to booking, there were no extraordinary circumstances (no erupting volcanoes, misplaced passports, illnesses etc.) and therefore no unexpected change of plans- which seem to be the main source of… Read Full Review

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★★☆☆☆

“Beware of the Penalties”

Written on: 10/11/2015 by NorthGolden (1 review written)

On October 28, 2015, I needed to change my travel plans while in Brazil and return to the US due to the death of a close family member. THANK goodness the airline came to my aid with the flight change and good service. I needed to get back home, it was no longer about the cost. I have exchanged emails with FareBoon Customer Service, and I'm sharing that feedback with you. I have not altered the reply. PLEASE read the PENALTIES language before you book and understand thelag/wait time to… Read Full Review

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★☆☆☆☆

“Phantom Price?”

Written on: 25/10/2015 by torowl (2 reviews written)

I'm not sure if anyone have the same experience as me. I'm trying to order tickets from Toronto to San Juan. I search Fareboom very frequently in order to catch a good deal. There were many times, it shows up a really good deal. $531 for round trip, it was like almost $100 cheap than others. But when I chose to order, it gave me this information, "The originally selected itinerary is not available for purchase due to changing seat availability or other airline restriction. Please review the… Read Full Review

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★☆☆☆☆

“Phantom Price?”

Written on: 25/10/2015 by torowl (2 reviews written)

I'm not sure if anyone have the same experience as me. I'm trying to order tickets from Toronto to San Juan. I search Fareboom very frequently in order to catch a good deal. There were many times, it shows up a really good deal. $531 for round trip, it was like almost $100 cheap than others. But when I chose to order, it gave me this information, "The originally selected itinerary is not available for purchase due to changing seat availability or other airline restriction. Please review the… Read Full Review

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★☆☆☆☆

“Rude,Poor And Limited live Human Customer Service Hours.”

Written on: 05/10/2015

Well said by a previous reviewer. RUNAWAY!!!!.Good luck getting hold of humans on weekends or after 5pm.All they will tell you is to write an email which will be answer within 12hrs.I have used FareBoom couple times(disputed my a nasty rude manager Jure junior).I will never use there site for tickets or refer anyone. IN my case, I referred some friends I knew to purchase tickets on fareBoom.Tickets were changed different times, in which the last change had 18hrs layover in Dulles. Blaming… Read Full Review

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★☆☆☆☆

“SUCKS.RUN AWAY!!!!”

Written on: 03/10/2015 by jure1234 (1 review written)

I purchased a ticket thru fareboom and end up changing the flight three times including a 20 hr layover.This is part of the customer email after i complaine about it *****. Being a returning customer we are sure that you've used your reading skills and familiarized yourself already before with airline's rules and procedures for every purchase you've made. For this particular reservation, to refresh your memory it states:REFUND NOTE:IT MAY TAKE UP TO 4-8 WEEKS FOR REFUND TO BE POSTED IN YOUR… Read Full Review

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★☆☆☆☆

“they ruined my life!”

Written on: 22/08/2015 by jimjoebob (1 review written)

well I booked with fareboom it all went well they called to verify the amount I was being charged and that was the only time they ever called me my trip that planned for over a year was ruined when my flight was delayed for 36 hours (happen on a Saturday)then my connecting flight in china was canceled and was not re-booked by my travel agent when I went to board the plane they told me I could not board because I did not have a connecting flight out of china within 24 hours in the meantime my… Read Full Review

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★☆☆☆☆

“sucks”

Written on: 24/07/2015 by IrelandGriffith212 (1 review written)

booked ticket got to airport ticket was not booked,tried calling them but nobody available on weekends had to purchase another ticket… Read Full Review

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★☆☆☆☆

“Staff canceled my flight without my authorization!!!”

Written on: 23/07/2015 by Autumn139 (1 review written)

DO NOT USE FAREBOOM. I purchased a ticket through the site. When I called to simply inquire about the details of their cancellation policy, the agent canceled my flight without my authorization. I was not notified of this at any time during the call and did not receive a cancellation notice until the following day. I was forced to seek reimbursement for other purchases made in connection with my flight that was canceled without my knowledge. When I contacted the company about this error, they… Read Full Review

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★☆☆☆☆

“Bite and Shift - Stay Away. ”

Written on: 09/07/2015

Their schema is very simple and has few steps: 1. pretend they have a good price so you bite 2. pretend they cannot charge your credit card 3. inform you that while they tried to charge your card the prices went up 4. shift you purchase by palming cheaper tickets off on you, that have more connections, different dates, inconvenient flight times, like late night or earlier morning. Be sure they will be very active in inventing excuses why they cannot issue you the tickets you think you… Read Full Review

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★★★★★

“Short on time + money call Fareboom for service and care !”

Written on: 25/06/2015 by Cypress66 (1 review written)

I have used many different web sites for various travel reasons but your service and turn around time was on target for my needs. I found you on the internet never used you before and will always turn to you first for my travel needs. Your customer service was excellent, I know I called with questions about 4 times, always on the other end was a calm and interested person wanting to help. No cranky responses or attitudes. And with all this I was able to save money too. I really liked the… Read Full Review

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