FareBoom Reviews - www.fareboom.com

★★★★☆
3.6 / 5
83
66% of users recommend this
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Latest Reviews

★★★★★

“impressed with level of service and accessibility of...”

Written on: 10/03/2017 by annamae (1 review written)

Booked my flights through Fareboom and they have been diligent about keeping us up to date with airline/flight adjustments. Unlike other booking agencies we have used in the past, we have had quick and effective results when corresponding via email or by phone. Nice to know that there are polite, knowledgable and well spoken people on the other end, willing and able to help when travel issues do arise! Fareboom has been a refreshing change and I would highly recommend them! Great prices, great… Read Full Review

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★★★★★

“Great Experience Choosing Fareboom”

Written on: 03/03/2017 by EllaMcCarty497 (1 review written)

I made a booking late in the evening with fareboom and accidently chose the wrong flight date. I sent an email to customer service explaining my delema. A customer service rep phoned me early the following morning and the correct flight date was booked. I am really impressed with the service fareboom privided. The customer service staff are friendly and very helpful. I highly recommend fareboom and will be telling my friends about my great experience… Read Full Review

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★★★★★

“Great customer service”

Written on: 03/03/2017 by 486Kennedy (1 review written)

I just purchased my tickets for a flight to the Philippines they had the best price. I've had to contact them 3 or 4 times by email just to add some questions about my flight and they got back to me very promptly each and every time. They have been very friendly and helpful to me and once again as I mentioned they had the best price so that's what really drew me in… Read Full Review

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★☆☆☆☆

“These are shammers, pure and simple. The "flights" do...”

Written on: 08/02/2017 by dionysus08 (1 review written)

These are shammers, pure and simple. The "flights" do not really exist, and once they have your credit card information, they change "refund" fees and/or "cancellation" fees. Again, for flights that don't really exist. In typical sham fashion, they delay and delay and delay, and lie the entire time they're doing it. Beware! Don't let these dirtbags take your money or put you through the hassle of trying to get it back. … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 25/01/2017 by notthappy1 (1 review written)

I booked a flight for my husband to attend a funeral. My husband received his confirmation email the next day with the wrong dates. His flight was booked for 4 months after the date he required! I phone fareboom and they said no refunds. I simply wanted the right date for his flight. I was told that I could cancel and pay 200.00 and then use use my credit for future travel within the next year. So I paid 360.00 for my flight now tack on another 200.00 and then when I want to rebook pay more for… Read Full Review

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★★☆☆☆

“Customer Service? Zilch! Unfair Trade Practices, Too”

Written on: 16/01/2017

After purchasing two round-trip tickets for two separate trips to Spain (i.e., four round-trip tickets) on FareBoom, I contacted them requesting what I thought would be a rather simple change: Outbound, instead of connecting in Madrid with a flight to Seville, we wanted to end our trip in Madrid. Why? Because the turbulence on on earlier flight was so bad that each of us suffered several panic attacks and needed medical attention. Our doctors prescribed that we bring Emotional Support Animals… Read Full Review

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★★★★★

“Great customer service”

Written on: 04/01/2017 by dmroby (1 review written)

I called customer service with a problem booking which was my fault,they answered quickly and were very polite and professional on the phone. I followed up with emails and once again they responded promptly. I have used Fareboom several times and they provide one of the best deals on flights… Read Full Review

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★★★★★

“Personal and Caring”

Written on: 31/12/2016 by Dulcied (1 review written)

From the first moment of dealing with this company I have had amazing service. On both occasions of dealing with them they were amazing. I had to rush a flight booking and went through cheapflights.ca; because they were the cheapest I expected nothing less but cheap service. NOT THE CASE with Fareboom. They were professional, sharp, efficient and most of all personal and helpful on EVERY occasion. Thank you so much Fareboom for restoring my faith in customer service!! One hint, always… Read Full Review

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★★★★★

“Fast, Excellence, and Agility.”

Written on: 25/12/2016 by Forbes1955 (1 review written)

I am very happy and satisfied with the service provided by the representative that answer my call… Read Full Review

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★★★★★

“Excellence and experienced”

Written on: 23/12/2016

Thank you so much farboom for another great time.since booking with farboom it's always great never a let down and the prices are guaranteed the best when booking.the farboom staff Are experienced in every area so when you book your flight have no doubts fareboom will never let you down… Read Full Review

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★★★★★

“Low airline ticket prices and excellent customer service ”

Written on: 11/12/2016 by Hawkins41 (1 review written)

Fairboom.com is now our favorite airline ticket booking site! We have used several other sites in the past, and found Fairboom to have the lowest prices and the customer service was personal and professional. We had an issue with the flight times being changed to a time that would not work for us and the customer service agent took the time to go over all the options with us and to get the ticket rebooked. We would definitely recommend Fairboom.com… Read Full Review

Annamae's Comment

Written on: 10/03/2017

This was our experience too!

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★☆☆☆☆

“Worst experience ever - avoid Fareboom”

Written on: 07/12/2016 by Sanaam397 (1 review written)

I booked a ticket on fareboom.com, I entered my credit card info into their system and I received a mail from them that my booking was in process until they recrived the payment confirmation from my bank. Few minute after I received a phone call from my bank for confirm the transaction ( i already one step security before when I have to put a code that I received from my bank) The payment was confirm and few hours later I received an email from fareboom.com with the Valid E-Ticket and… Read Full Review

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★★★★★

“Lily is the best!!”

Written on: 19/11/2016

I had already started booking when I needed to add another person. Lily was great walking me through adding the other person and dealing with flights that were showing as full. She did an incredible job and I could not have gotten through the booking without her! She is the best! … Read Full Review

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★★★★★

“Best trave agent I ever dealt with. Berry good help...”

Written on: 17/11/2016 by Perla465 (1 review written)

Best trave agent I ever dealt with. Berry good help and compersonite person… Read Full Review

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★★★★★

“I just wanted to convey that I received exemplary...”

Written on: 25/10/2016 by Bobfb60 (1 review written)

I just wanted to convey that I received exemplary customer service from the agent that I was speaking to. She was extremely competent and knowledgeable as well as very patient and communicated clearly all the information I needed to understand. Thx… Read Full Review

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★★★★★

“Above and Beyond!”

Written on: 30/09/2016 by Downey281 (1 review written)

We all (think we) know that Internet Flight/Travel sites are impersonal. This does not apply to Fareboom. My bank stuffed up on their end however Fareboom called me to confirm flights were valid and then proceeded to wait on hold with me for ten minutes while my bank still couldn't do their job and ended up disconnecting our call. After all of that the Verification Agent proactively re-attempted to process the payments and followed up with both an email and text message to confirm the booking… Read Full Review

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★★★★★

“Wonderfull booking and ticketing service from Fareboom”

Written on: 24/09/2016 by Porter271 (1 review written)

I need urgent flight from Montreal to Ho Chi Minh City of Vietnam. Fareboom has given the best response in term of flight searching, lowest fare and fast ticketing. A bit trouble with payment but 1 call has result it. Fareboom has the lowest fare, 50% lower than all other. I am really happy with the price and service. For sure I will use Fareboom in near future. … Read Full Review

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★☆☆☆☆

“Rip offs”

Written on: 21/09/2016 by UnhappyMary (1 review written)

My card was fraudulently used to purchase a flight from Bangladesh to Saudi Arabia. The customer service rep was very kind a d assured me that they do not charge an account until reservations are done. She said she was placing a request for her supervisor to call me back. She said he was on lunch. 3 hours go by and no call from her. I call the company back and ask for her a d was told he will callback in the whatever order calls are received. She calls back and after explaining the situation… Read Full Review

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★★★★☆

“Great prices, problems at paying”

Written on: 16/09/2016 by Jimenez291 (1 review written)

No doubt they have the lowest fares one can get. Even when you're close to the date of departure... I had some issues trying to authorize my credit card. Maybe because of anti-fraud policy, but I had to try several times and upload documents even when I already had purchased a ticket six months ago for the same person with the same card.! Apart from that, I would chose it again and recommend it to someone else… Read Full Review

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★☆☆☆☆

“AND I LEFT FLIGHT HUB FOR THEM. THEY ARE WORSE THAN FH”

Written on: 08/09/2016 by Barrcq240 (1 review written)

Fareboom just shattered me. I couldn't make my return flight to Canada because of a death in my family. I contacted Air Canada and they told me to contact Fareboom directly since I made my reservations with them. Fareboom has office hours and unfortunately, I wasn't able to get hold of them on the very day of my flight. So, I called them the very next day and they asked me to fill out a pay slip which I did and sent immediately to them. They charged me right away for the change and told me to… Read Full Review

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