total nightmare

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Guest's review of Expedia - www.expedia.com

★☆☆☆☆

“total nightmare”

Written on: 20/07/2013

I book a hotel on line thru Expedia.Expedia policy is you can cancel reservations 24 hrs after making the reservations and your card will not be charged, but they failed to inform that the Budget Inn in Eastern Shore Va, could still charge you for one night for not taking the room 5 minutes after seeing the room.We canceled the room in 40 minutes. The standards of that room was very deployable. The room smelled as if it had been flooded, it smelled very heavily like milddew,bed was hard as a rock,Television went in and out like a storm was going on, lawn outside was unmaintained. This hotel for us was not even up to standards for a pet to stay in. My advise to all is to use another online travel agency besides Expedia, and most certainly do not book the Budget Inn on the Eastern Shore of Va. The eastern Shore is a very nice place to vacation, then for to have a expericence with a hotel like the Budget Inn.

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