Written on: 03/05/2012 by Bilsan (1 review written)
Called Expedia for a hotel in New Mexico, had to say everything slo-w-wly and she still screwed up and booked us in Michigan. Agent's English language skills were zero. Called Expedia when we discovered it and they said all they can do is see if the MI hotel would cancel the charges for our "no show". Well, duh, they wouldn't. Now we're stuck with a lot of money so Expedia can employ people in God knows what Asian country instead of people who speak American English.
What'dda ya say we boycott Expedia until they start showing some integrity and take responsibility for their screw-ups??? I'd send them a letter, but they don't give you an address in Bangladore, India, or wherever they're located this week.
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