written by worldbusinesskh on 06/07/2015
I had a horrendous experience with this "travel agency". I should have never booked my ticket through them,
- First of all, there is no accessible phone number. They have an international United Kingdom phone number with no US base. So if you are like me and have a limited calling plan, you won't be able to call them.
- Second, there is no email address! This should have been my first warning. Never trust a place with no email! They'll have a chat, but you can't change your flight or do anything through that. They'll tell you to call them
- Third, the phone number they give you is a United Kingdom - based, but really, you're speaking to people in India. So ebookers, supposedly English, is tricking us to believe they are in the UK when they are not
- Fourth, they are useless, mean, uneducated people. They will hang up on you when you try to change the flight.
- A change in itinerary, day, or whatever small modification you want to make costs about half the price of the entire ticket!
- Sixth, payment options are not flexible at all. If you want to pay with credit card, they charge a service fee. Only debit cards are free of that fee They make you use a debit card so that they can get your money.
I hope you can read this and know that, if I had done my research properly, I wouldn't have booked ANYTHING through ebookers. STAY AWAY FROM EBOOKERS, THEY ARE terrible!
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