written by ericl135 on 29/01/2015
I booked a ticket form them and they got the name order wrong and I highlighted to them and the CS assure me it is okay. Airline refuse to issue boarding pass and when called them, there is nothing they can do.
Told us to purchase a new ticket and cancel the booking.
When issuing refund - it was 20% less and charge us for cancellation charges 25pound....
In return we have to suffer loss with this company and end up purchase a last minute ticket which is so much higher.
Horrible online air ticketing company. Good in denial.
We strongly do NOT recommend you to book with them.
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