written by stormboy_sa on 24/09/2014
Very happy with the service received from ebookers after my flight was delayed.
I requested help online after which they called me. I was assisted by a person who could speak English and the line was clear.
They phoned the airline on my behalf trying to get me on a different flight. Unfortunatly i had to cancel the flight due availability.
Refund process was also good without the need for follow up calls.
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