Ebookers www.ebookers.com – Questions & Answers

Click here if this is your business

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by Sandraew on 18th June 2014 Report this content
Has anyone used eBookers to book a hotel and if so what was your experience? I am concerned as they want full payment up front but are offering the best rate. Thanks

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content Spinbessa Written on: 19/06/2014
My experience was the worst possible. They canceled my reservation to a hotel in Paris at the very last minute when I was getting on the plane. So I arrived in Paris alone at night without a room to stay in. Adding to this, they canceled the reservation but not the billing of the full payment. When I returned from vacation, I had to contest the billing with the credit card company and ebookers office, spending precious hours of my time to have their error corrected after a couple of months.
Report this content jayh44 Written on: 19/06/2014
Hi Sandraew I have had no problem with the booking experience or the hotels themselves once abroad. I have booked a few hotels and always ended up with a genuine booking and the correct hotel, but I haven't booked a holiday or anything more complex. Pay on credit card and there is always chargeback if things go wrong. If you are booking a hotel I would recommend using the voucher code BEACH15 for 15% discount off most hotels, have just checked and it works but it does expire on the 20th. The only problem I had was to cancel a booking and boy did they give me the runaround, did get a full refund in the end but talk about hassle!
questionAnswer
ebookers.com