written by rhgw on 28/11/2016
I was put onto Dial a flight by friends that know what they're talking about when it comes to expecting high levels of service. We wanted a bespoke tour of northern India and we were delighted by the result. We were given an excellent initial package and each and every irritating little alteration we requested was dealt with efficiently and patiently. The overall value for money was excellent and I felt reassured that there was a very efficient organisation behind me should I have seen the need to call upon them. The agents they used in India (SITA) were exceptional - we were treated like royalty. The app is also really useful.
I'll still do my own short haul stuff as I quite enjoy it but I wouldn't go anywhere else for more complicated trips or long haul.
Top company - highly recommended
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