Written on: 25/06/2014
It's the first time I've used Dial A Flight. When I initially phoned I was a bit anxious and uptight due to 'overkill' of flight possibilities (choice of airports, prices, flight times AND computer playing up!!). I decided to ring the Company as a friend of mine had mentioned them to me a while back. The lovely girl (Monika) who took my call calmed me down and reassured me very quickly and we went through all my stuff calmly and worked out the best choices for me. Sadly, my airline (Cyprus Airways) later cancelled both my outgoing and incoming flights and Dial A flight rang me on a Sunday evening to inform me and to try and work out a different plan. This we did and from then on they stayed in touch to reassure me. I would highly recommend them to anyone who really would benefit from a human voice versus a computer!!.
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